Address: | 1133 N Telegraph Rd, Monroe, MI 48162, USA |
Phone: | +1 734-242-6684 |
Site: | kfc.com |
Rating: | 3 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9:30PM 11AM–9:30PM 11AM–8:30PM |
KA
karl vagt
I just wanted two-2 piece dinners with mashed potatoes and cole slaw. The girl was so confused then told me $16 because it came with pop and cookies. I told her I didnt want that. She told me I had to have the pop but took off the cookies. $14 what the heck.. I dont drink pop and was so confused and frustrated I told her to forget it and Id go to Taco Bell. Pretty bad when you go to a restaurant and cant buy what you want. The service was awful and I dont see why they dont train these people to have problem solving skills. Im sure it could have been rung up differently and had both a satisfied customer and taken care of the problem. I wont go back to this KFC. .
AR
Arianna
it was 9pm and they didnt have their headsets on. They close at 9:30. I waited at the drive thru for 15 minutes and the line was getting longer. pulled up to the window and three people are just sitting on counters doing nothing. no headsets on. They all look at my car as I pulled in confused by me being there and the middle aged woman that opened the window was incredibly rude and condescending. She said "oh nobody took your order?" well all three of you are sitting here with no head sets so obviously. Got the entire order messed up by the way. Terrible service. If you didnt want to work at a KFC when youre 35 years old maybe youd make better life choices.
CH
Chelsie B
They usually take quite awhile to even get your order. If you go through the drive thru, be prepared to sit for a long time. Also, make SURE you check your order before leaving! I have been to this KFC many times and no joke, EVERY TIME they mess it up! They either give you the wrong sides, forget your sauces, or short your chicken order! The food isnt bad... but they could improve the service!!!!!!
KA
Kathy weg
Stopped to get food just before closing. Ran some errands, came home, got the food out and realized they shorted us a whole boxed meal! The one time I didnt check and its to late to call, they are closed. I will be calling first thing tomorrow when they open!
MI
Michael Gibson
Their food never tastes fresh. Slow service. Have eaten there a few times always thinking...well maybe they were just having a bad day or maybe to busy. Always the same dry chicken. I avoid that KFC now.
JO
Joe palumbo
We bought the $20. Family bucket. I like the chicken and gravy is great. Coleslaw is very good too. Service was fast and friendly. Typical KFC.
JE
Jeremy Gibson
No gloves. A guy sneezed on his hand and handed me my bag without washing his hands. Also didnt get what i paid for. Also very slow and filthy.
DA
Darius Green
Fast food rules 1.check food 2.check bag 3.repeat order 4.have order ready your fine! Skip those steps while at fast food shame on you
CA
Cathy Drummonds
The worst service. Cannot seem to get a simple chicken dinner correct. Been there 2 times & both times I got someone elses order.
RI
Rich Pilatowski
Picked up a few pieces of chicken yesterday. Im happy I wasnt too hungry. This is supposed to be a wing! I think.
RU
Russian Lobster
It is a good place, sometimes seems to be packed a lot but when it isnt is the best time to get some of the chicken
CH
Chas Boomer
It was very busy for as busy as they were they did a good job of getting food out and properly cooked.
ME
Melissa Paul
Love KFC when I was carrying my son i had to have a L. Potato and gravy everyday til I had him lol
JA
Jason McKensly
Ok bathrooms and select staff aside it is an ok fast food restaurant
KR
Krussh
Ok place with small seating area. More like a drive thru place.
WE
Wendy McLaughlin
Went there to get my order replaced. Poor food... Poor service.
FR
Frederick Stoll
Good food fast service and always correct on three order.
JE
Jerry Karadesheh
Needs improvement in many ways. Specially the drive thru
ME
Melanie Pope
Very polite, great lunch, fast service. Yum!
TR
Tracy Yeary
Chicken is undercooked and raw by the bone
NA
Nate Avery
Its fried chicken. What more you need.
TR
Trevor Grifa
I sat at the drive thru for 10 minutes
CY
Cynthia Dawson-Enoch
Good service here. Can get expensive.
RY
RYAN
Cashier was nice, food was perfect
TO
Todd Schardt
Good value...quick service
DA
Dawn Klumpp
Good service and good food
CI
Cindy Taba
Nice choces, good prices
BA
Barry Sell
Dont like this location
DA
Danny Liford II
Finger licking good
AN
Andrew Leaman
Typical kfc
TO
Todd Salisbury
Love KFC