Address: | 2339 S Wayne Rd, Westland, MI 48186, USA |
Phone: | +1 734-326-1750 |
Site: | kfc.com |
Rating: | 2.7 |
Working: | 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 11AM–10PM |
MS
msdavenport
I went here to try the Georgia Gold chicken. The cashier rushed me through the order, TOLD me what I wanted and I ended up getting confused about what the heck I actually ordered. She talked So fast and insisted...INSISTED that I wanted the $5 box....Which is NOT what I asked for. She said "no you want the $5 box.. Its cheaper".... I filed a complaint on their website. I was SO possed when I got back to work to some regular chicken! Its 10 min away and was not worth the drive back to get my money. Word to the wise...If you truly want to help me...Repeat my order back to me and make sure I understand what it comes with and what it doesnt. Dont try to do me any favors to save me $.49!!!!!!
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Rachel Cheri
After waiting in drive thru for 15 mins, someone asked me what I ordered because she was confused. I told her what my order was and they only gave me half of it. They didnt ring me up for the wedges that I wanted. I couldnt tell on the receipt because it seems like the ink was out so I went inside. After going inside, I waited an extra 20 minutes (very slow for being fully staffed) and I finally asked about our missing wedges. They said no one rang it up and I said okay can we just get it because we waited for 30 minutes, and the lady just looked at me and then walked away (after rolling her eyes at me). The staff does not know how to satisfy a customer. Do not come to this store.
JU
Julia Mayo
First off the drive through lady was being disrespectful when my boyfriend told her we wanted the the same thing but then changed the drink saying "you said it was the same thing but ok then" no type of manners at all at the door and after asking for ranch and a fork for our mac and cheese and mashed potatoes we dont get one? You cant go out of your way to get one? The fact that she went out of her way to "correct us" on our order was so disrespectful and made me even more upset when there was no fork or ranch. I hope someone talks to her about her manners
JE
Jeffrey Smrz
Its on the way home so, I keep hopping to get what I order but its never right. The last 4 orders have been wrong. The people are nice but either dont care, or just cant read an order. I dont think Ill go back to this one. Its not convenient if it is always the wrong order. My advise if you dont want to play the menu roulette game, is go somewhere else.
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Tamika Daniels
This is the most expensive chicken I have ever seen a 10 piece meal was $28.00 and every time I mean every time I have purchased from here the chicken is soggy and half of it has no skin. Whats the point of eating fried chicken with no skin and its always crammed in a to small container, dont know how this place is still open. GROSS
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A Private User
After 20+years goin to this KFC; I ALWAYS HAVE TO CHECK MY ORDER!!! I WISH THEY WOULD GET THEIR chicks in order. When I do call Mang; they allways say were changing Mang. How can u run out of EX crisp at peak or slow time? Every time I go here their is allways a issue. This is a store that needs CORP HELP.
AP
April Umbenhowar
I should know better to check how pieces of chicken I get. Another visit I order 16 PC+ and Im at a loss of three pieces smh you try to call but they dont answer. I spend $40+ to get a good meal after a long day and get disappointed
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Lynnea Spring
I dont mind waiting for good food. But good food from this location is not what I got. Mac and cheese and gravey were like soup and the chicken was nasty. Even got a stomach ache after eating from this location. Will never go back.
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Lindsay Funk
Every single time I come there is at least a 10 minute wait through the drive through and the inside isnt much faster. The service is terrible, so slow. Unfortunately its the only one around.
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Sarah Taylor
Service isnt speedy workers are generally rude and Ive gone a few times and theyve been closed half an hour to an hour before their door says. I will be taking my business elsewhere.
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Austin Hamilton
Not much to really say about this kfc, other than foods always hot and fresh. Very kind staff, and are always willing to clear up a mistake they made.
JA
Jake Bachus
3 minutes before they even asked for my order... No cars ahead of me Closes earlier than posted times, Stops serving half its menu before that
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Lisa Flores
Did you know that its almost the same price to order a pot pie separate as it is to get the $5 pot pie box with the drink and cookie?
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The Awesome Vlogs TAV
The workers are confused easy , theres always a problem. I was in there on mothers day took them a half hour to get my meal.
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emily witt
Girl at counter acted like she didnt wanna work very slow didnt seem to care about customers will not eat here again
AL
Alyssa Benton
Horrible customer service.. Always something wrong and employees are just rude and hardly ever get you order right!
KI
Kim King
Never get order right. When you call back to complain they dont answer the phone. This place sucks!!
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James Ostrowski
They have worms in there chicken !! Wayne road in westland !!! I have pics to prove it !!
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Linda Johnson
There are a few times my order wasnt correct, and there always out of honey sauce!!
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Anthony Gazda
Really greasy and kinda pricey, would recommend going to another for the quality.
CH
Charlene Williams
One person working the register.. 9 people waiting in line.. 15 min wait
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Tee Tee Yes Girl
Food always hot service is quick and employees are really nice
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Murphy Lorej
The service is great and the cashier are polite and generous.
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Erik Mullinix Jr.
Food tastes great. Friendly service, just really long waits.
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Roshawn Walker
The service is great and the cashier are polite and generous
DA
Darin w
The manager (Theresa) is very rude and nonchalant person.
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Barbara Allen
Courteous staff and quick service ! Food is great too!!
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steven cantley
Very bad service and i was the only one there ordering.
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Dawn Wysocki
Came here to get a piece of glass done for my curio
KA
Karen Lokant
Food was great, services was good., its a nice KFC
ME
Megan Jones
Always a wait for grilled chicken, but its good.
BE
BellaAsIAm
The food was Fresh and the Service was Great!
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Robert Majewski
Good food, but boy has their prices gone up.
TI
Tim Lease
Horrible, rude, incredibly slow service
DA
David Vader
Fast, delicious, and crispy
JU
Juane Dennis
They have good services
MI
Michael Finley
Very slow and rude staff
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Tabby Love
Good food long wait
AL
Alyssa Gazda
Best chicken around
AS
Ashston Sembly
Nice chicken
MA
Mark Robinson
Like food