Address: | 22216 Michigan Ave, Dearborn, MI 48124, USA |
Phone: | +1 313-359-1800 |
Site: | buffalowildwings.com |
Rating: | 3.8 |
Working: | 12PM–12AM 11AM–1AM 11AM–1AM 11AM–1AM 11AM–2AM 11AM–2AM 12PM–12AM |
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A Private User
Brought in a group for a night out with friends. Service was possibly the worst Ive ever seen at any restaurant. Rude wait staff - actually used profanity when dropping off food. She interrupted a conversation and said "I need you all to listen because this is a lot of ****" Im sure she was okay with saying that since an 18% gratuity was already added onto the bill. When it came time to cash out, we had some that were together and separate, but they refused to split the bill. (which would have ended up with better gratuity for them anyway). When we questioned why the check couldnt be split (at the very least into subtotals) they told us it was policy that they dont split the bill. Which translated as Im to lazy to punch some buttons on a computer screen. There was no excuse! The restaurant wasnt even close to being busy! I have been to MULTIPLE buffalo wild wings around the southeastern side of Michigan and every single one, other than this place, has been more than accommodating - even when theyre swamped during game nights. If a restaurant wants to makeup a policy that inconveniences patrons, they should probably consult with the other franchises so they dont seem completely worthless in comparison. But, hey its not a big deal for us to go somewhere else, I just hope that whatever strategy they are using for retaining business is working for them.
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Erin Keane
I went to BWW with a friend for a good burger only to find out that you can only get an unfresh premade thin burger patty ONLY served medium well, which is precisely how you would expect a cheaper fast food restaurant burger. You know you are going to get a subpar burger when you dont have a choice in how its cooked. What a total disappointment. I understand its a wings place, but at least know how to serve a decent burger, as not everyone is into wings. In fact, both my friend and I got a burger and both were dissatisfied. The waitress was nice and attentive, but when I asked if the burger was at least "juicy", she responded, "Well, I eat them and I usually order mine medium.". But... She never said that she actually enjoyed them. Actually, the main reason we went there is because they were donating 20% of the bill to Dearborn Animal Shelter for the annual Mutt Strut, which was cool. We had wished we stuck with our original plan of going to Falls Lounge for our lunch. The Buffalo Mac and Cheese was decent though, but a rather small portion for $10. Needless to say, I wont be back unless I suddenly like wings one day. :(
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Corey Hughes
I rrarely go to Buffalo wild wings its my 21st birthday so I need a table for 8people and so they were going to put the tables together... dont get me wrong the waitresses were nice and helpful but the anger Joe of the night shift is a racist my ffriends and I were seated but it was not enough room so we wwent back up front for a different table and he walked up to us like I smell marijuana when we walked pass Im sorry my friends and I do not smoke weed, blacks, cigarettes, nor hookah so as he stood two feet away from us we asked he do u smell we now we do not smoke his response was i dont but you have to leave now I could have been disgruntled and boisterous and then i would have been labeled as a ghetto black woman so I gave my review and tomorrow I will speak to the head manager about the night shift racist manmanager joe
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Thomas Tripp
Food is always great, BUT. Our waitress ordered up an extra meal that no one ordered and frankly was never even made in the kitchen. Before we even said that we were not going to pay for it, the manager came out and said we have 5 minutes before he calls the police. Like, excuse me? He never gave us the chance to pay for it. They tried to take an advantage over a group of teenagers and have in turn lost around 30 customers because of the scene they created. Do not eat here. Go to the one in Canton or anywhere else for that matter. They will cheat you out if you bring a large group.
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A Private User
I was going here every Sunday for months to watch football. Ill just make a long story short that my last two visits were absolutely horrid and its not worth going back. The manager was very helpful and apologetic when I complained the first time, but when I came back it was pretty much nothing but the same. The person I had the problem with the first time (an assistant manager) knew who I was and what she did wrong but never even offered up an apology for her terrible behavior. Do yourself a favor and skip this location.
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najwa aboudaye
BUSY. Walked in and was told we could wait for a table or we could seat ourselves at the bar so we sat at the bar and were quickly served. Service was good although we didnt know who to leave the tip for because we had multiple people helping and serving us. Food tasted like it had been sitting for a while. If your looking for a good sports bar atmosphere this is the place for you although I wouldnt recommend the food here.
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Christina Resetar
Waitress was very odd...I asked about the Mandarin kick wing sauce and she said "Nope, next question" Are you kidding me!? All you had to say was, sorry we ran out. Then my sister ordered the Boston Lager Burger and she said "the chicken or burger?" .....BURGER!!! Then she says "good, the chicken sucks" Sounds like this restaurant needs to retrain some of their wait staff.
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Bill Andrews
Same Buffalo Wild Wings experience you can get anywhere else - food is the same, decor is the same, etc. Something about this one is cold and unfriendly most times I go. Had an 80 minute wait for wings once, and that was quite infuriating. Comped us a chips + salsa which was kind, but Id rather have just left the place and not been late to a meeting.
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David Taylor
I went to Buffalo Wild Wings at 11pm and they refused to seat me beacuse I had my younger brother (who was 18yrs old) with me. Now I understand that some people buy drinks for those that are not of age but cant you just check ids if they order liquor? Instead of completely refusing to seat you. You have to be 21 or older to eat?? What the hell!!!
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Alexis Amor Brinkerhoff
My husband and l love this place. The only reason Im giving it a four was because the last time we went here the server probably thought my husband was paying and will be the one wholl give the tip so she was extra focus on him. But when she came out with the bill, I pulled out my card. And that was the only time she smiled and looked at me.
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Garrett Breindel
Not bad. Good selection of beer and the bartender was friendly and prompt. Coming from Buffalo, we ordered some wings just to try. As expected, they were a bit unimpressive. The heat was good, but the meat was a bit rubbery and there was far too much sauce. I dont fault the establishment for that however because its in Detroit, not Buffalo!
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Courtney Cellamare
Snobby take out servers. Never had a nice girl answering my order, or pick up.... Even when the "big boss" came in they scrambled for 10 minutes hiding their phones, cleaning papers ect.... while i stood there waiting for my food that was supposed to be ready. Food is okay always check your sauce ther nearly always forget...