Address: | 11 S Cranberry Rd, Westminster, MD 21157, USA |
Phone: | +1 410-386-0555 |
Site: | pizzahut.com |
Rating: | 3.1 |
Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12AM 11AM–12AM 11AM–11PM |
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Sax Baxter
My family and I had a very sweet waitress who was attentive and professional. She interacted well with my 3 and 5 year olds and was very intelligent (she was a college student so I told her she was a natural with children and she should consider becoming a teacher but sadly she had chosen another field of study). The kitchen was very very slow in preparing the food which was angering many customers throughout the restaurant. Everyone was complaining to their servers but our waitress great customer service really saved the day for us. It is very difficult to keep a 3 and 5 year old quietly engaged when they are hungry but our server managed it seamlessly. Aside from the slow kitchen, the other thing that really bothered me was that I could hear a woman in the back screaming and berating the staff. I asked a waiter who that was and he explained it was their manager. I couldnt get over how unprofessional and abusive her language was toward her staff. Aside from it being wrong, I dont think that is something that the customers should hear or see. Despite the great server, I left there wondering if Id ever return (even though my 5 year old loves their personal pan pizzas.) That visit was 6 or 7 months ago. Since my daughter had been asking to go back to Pizza Hut, I decided to give it another try. We went in hoping to get the same server we had 6-7 months ago. I did not get her name but described her to the best of my ability. The staff was fairly certain they knew who I was speaking about and gave me the bad news that she was no longer with Pizza Hut. The service I received on this visit was mediocre at best. I wont be back to Pizza any time in the near future.
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Nick Hagman
I am a huge Pizza Hut fan, and this place just doesnt cut it. Ive gone to Pizza Hut in multiple states, and this is the only one thats disappointed me. Ive given this place a few chances, but now Im not coming back here again. The pizza just doesnt taste right. Not only does it not taste like Pizza Hut, it just doesnt even taste like good pizza. Theres something horribly wrong with the cheese and sauce that they use. If youre a Pizza Hut fan, please do yourself a favor and order from a different Pizza Hut, even if you have to drive out of town to pick it up. I would have given this review a 1 star, but the crust tastes fine and the staff are nice. Its just the cheese and sauce that is wrong! Those are some of the most important ingredients to a pizza! You cant mess that up, otherwise you get reviews like these. Every bite is cringing, my taste buds screaming for something actually tasty and good, and my heart crying for pizza that actually tastes like Pizza Hut. Avoid this Pizza Hut, eat somewhere else or at a different Pizza Hut.
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Patrick Brown
We went into the main restaurant to take advantage of the salad bar and pizza combo. The hostess asked us if it table would be okay, but we requested a booth. She politely said no booths were set up and walked us to a table. After noticing numerous clean booths, and no salad bar, we left. Looks like a to-go Pizza Hut in the future, if we dont shop elsewhere.
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William Deavers
Food was good and the Kids eat free on Friday night deal is awesome but we waited for 15 minutes before we finally had to go get a server. One never appeared so I had to go and get one again after another 10 minutes. All in all we will probably go back and give them another chance.
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A Private User
-------------------------------------------------------------------------------------------------------------------------------------It is not located here anymore, it has moved next to the Texas Roadhouse.----------------------------------------------------------------------------
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william choate
I dont ordinarily give poor reviews. Dont wast your money here. The food tasted normally, however, the following intestinal distress wasnt normal. If you decide to take the chance, take Imodium first followed by a regiment of Pepto. Maybe itll stop by the 3rd day.
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Shannon Seymour
It was horrible! Normally the the pizza is excellent but this time the food was horrible and so was the service sent cheese bread sticks back twice and they still came out burnt and hard as a rock the pizza was burnt and no cheese is was just an all around bad experince
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James Farrow
Very poor delivery. Waited 1.5 hrs to find out out our order had "accidentally" been placed as a take out. Not happy at all. And to mention the breads cold and the pasta is seriously over heated.
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Andrew Subotnik
Pizza was undercooked ordered extra bacon only got a few pieces of pepperoni and chicken. Wings were mediocre and were barely halfway covered in sauce. I wouldnt recomend this pizza hut.
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Linda Bohn
Pizza was good, service was good, but it was freezing in the resturant and the booth seat was so uncomfortable and with being so cold we couldnt wait to leave.
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Siriusgirlm
Our waiter wasnt that good, we had to ask for refills twice just to get one. The people yelling at each other in the kitchen were super annoying as well.
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Ashley D
Take out was terrible. The pizza tasted like it was made with old ingredients that was turning bad. Myself and my family ended up sick because of it.
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Bill Stem
Every time we come here there is some reason the food comes out late, undercooked, old dough. They need a manager that will keep this place in shape.
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Billie Murphy
I ordered delivery because Im staying at the Days Inn hotel near them. Ordering was fast and they got here 15 minutes earlier then they said!
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zepp ro
Me and my ex recieved food poisoning from this place which was the final straw. Boneless wings seemed under cooked a few times
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Abby Krug
The first time I went their I got the Chicken Alfredo pasta and got food poisoning.
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Brady Baublitz
Slow service, forget orders, wont accept coupons from online promotional apps
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Jennifer VanBlargan
The nicest Pizza Hut that I have every been in. Very nice staff too.
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Ben Z Cooper
Standard Pizza Hut. It was deserted on Mothers Day so, thats a plus.
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mike German
Waited 45 mins for a carry out order. Unacceptable in my opinion.
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Kathy Wolfe
Pizza was good but the service was slow and not very friendly.
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Travis Rugemer
Good food that didnt take long, employees are usually nice!
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Allyson Fabelyy
Great food and service. Amanda is a great manager!
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Tyler Jordan
Good pizza at decent prices. I love the pan pizza!
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Nicci Biscoe-Hanson
Horrible staff. Iffy food. Needs a good cleaning
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Antonio Hernandez
Best pizza ever in town very recomended
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Lenny Yox
Staff and food were both outstanding.
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Mr THC
Pastas arent bad. Get a meat lovers!
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Robert Noble
Orser to much food will take home
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Gene Stidham
Fast service even at lunchtime.
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Jackie Barlow
Good food and service
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Donna Troxel
Great staff and food
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Randy Panos
Very poor waitress
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jebb nelson
Good service