|Address:||1620 Bergen Town Center, Paramus, NJ 07652, USA|
|Working:||11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM|
I really dislike writing bad reviews but this one will be an exception! Upon arriving a 40+ minute wait, the line was out the door in less than 20 degree weather and I have a 2 month old baby. After being seated it took over 30 minutes to place the order for drinks. When the drinks were given there was one straw for 3 people to share and the one straw was soaking wet with an unknown substance. Then the proper menus were not placed on the table. We were given outdated menus which had several entrees that were no longer being served. The drinks were not consistently made one tea was peach and the other was bright pink. Moreover, we were not offered a choice of soup or salad and every-ones entree had a discrepancy ( my fettuccine Alfredo had very little sauce, moms had too much sauce and undercooked scallops, dad had burned stake). The waitress did not even ask if we wanted cheese on our salad or entrees. To add insult to injury, we had a coupon and the lady did not take it off the bill. Ive been to over 100 Olive Gardens so far and never received this horrible customer service. I will NEVER come back here again until there is a change. I am very disappointed.
The wait time was a little under 30 mins for table for a party of five on Superbowl Sunday, which I find is outstanding compared to the other places that I went to on Superbowl nights in search of dinner with the family. I ordered the three course deal for $12.95. The salad was ok, and I ordered the Parmesan-Potato Crusted Chicken. The entree was good and big. Id say its the biggest of the five entrees eligible for the deal when I compared it to what the other four at the table were having. May be the biggest meal but its a tad bit on the greasier side. Service was great. The waitress Symone was courteous and prompt. She was even nice enough to replace my utensils for better washed ones. My only disappointment was the small size of the dessert, the dolcini. Then again, this was the same case that occurred with the dessert I got when I had a similar three course deal for $13 at another Italian restaurant. Overall it was a good experience at this Olive Garden and I would say the wait and price are reasonable for good food and great service.
Cheesy pasta, salty salad and crunchy bread sticks. Typical Italian cuisine. Plenty of seats, although always crowded, they usually can find a spot for you and your group of people. Wine selections are pretty impressive, and they do also served beer and nonalcoholic beverage. Prices are on the mederate to high level. Great for a night out or celebration. Each table come with a kiosk which you will be able to order everything other than entrees. Snd yes, you can pay for your check with the kiosk right at your table. Or, with $1.99 each game, you or your kids can play games on the kiosk. Something to keep them occupied.
There was a hair in my food. I saw it as soon as the guy brought it to me and told him. He pretended like nothing happened and took the plate from the table. I thought he was just gonna take the hair from my plate and put the same plate on the table. No sorry, nothing! I still doubt it that it was a pubic hair. I told him I dont want that dish anymore. Then I ordered a cheesecake. It was totally different from the picture in the menu. I told him and he said he said something very low I didnt hear him then he just went away. It was the worst olive garden ever. Never going back
At Olive Garden in Paramus, we were served by the best server in our lives. We were welcomed so warmly. It was already an over the top experience for us. Once we told Gary W, our server, that it was our 10 year anniversary, he made sure to go even further. From the first minute of service to the last, it was perfect. He even did so much as walking us out. He was so sincere and we absolutely loved how we were taken care of. He made us feel so special. Thank you Olive Garden for hiring such amazing staff.
I always come to eat here and take out .. Currently they have the buy one get one to go .. I was told one plate would be cold.. A little disappointing because thats not whats advertised online or tv.. Who wants to take cold food home ? Anyway I spoke with a really nice manager I believe her name was Monique .. I requested both orders were cooked and served hot and she honored it. Thats what I call excellent customer service.. Def will keep coming back..why? The service && the food is okay
Waited 20 min after sitting down and had to call the server to take orders. Server came later and literally sat down next to us to write the orders. So far no big deal.. later on salads came and server forgot us when we asked for cheese. The flat breads we ordered was also forgotten but when it came the order was wrong. The server took it back and still waiting for it to come back. So to pass the time we decided to write good reviews while we wait. Eventually they took it off our check.
Called to place a to go order the hostess hung up so I stopped in when I got there the hostess and a waiter was just gossiping. I waited 10 mins to be acknowledged after everyone walked away finally a waitress walked up and acknowledged me I finally placed my order while waiting the same hostess was busy gossiping. VERY POOR CUSTOMER SERVICE AND EXPERIENCE. So funny that at the same time a manager walked up and call them to place an order and told them to step it up.
식전빵과 샐러드와 알프레드 스프의 환상적인 콜라보. 너무 맛있어서 또 시켜먹었다가 나중에 메인으로 나온 미트볼 파스타를 맛있게 못먹었다.. 식전빵 적당히 잡숴요ㅎㅎㅎ 식전빵 넘나 쏘스윗한것
Price is reasonable, courteous staff and family friendly atmosphere. Look out for seasonal promotions before your next visit to maximize your experience. Side salad can be too much for one person. Great bread sticks, will hold you up until your main entree is served. Parking can be a bit hard during busy hours; you may need to park at the nearby mall.
Michael Del Greco
Overall a value that simply can not be beat. Stopped in today (Saturday) for a quick lunch. They had all day dinner menu however it was still an affordable meal serviced smoking hot by a Angelyn. I was quickly seated and brought plenty of food. I noticed the manager formally from the Wayne location, Frank came over for a quick chat.
it was my wife birthday and we were very disappointed the truth is The Service was excellent and the sever was so helpful and polite , the worst part is the food its soooo disgusting and tasteless imaging the chef put in my pasta the roots of the Asparagus instead of the tips which u cant even chew and swallow ...never go back again
Joann De Grosa
Enjoyed our dinner very much.. Cheese ravioli and 5 cheese baked ziti with salad and breadsticks. For dessert, Italian cheese cake. Delicious. Never disappointed at the Paramus, NJ. Olive Garden. Staff is friendly, accommodating and the restaurant is clean. Yes, there is a wait list at certain times, but well worth it. Enjoy.