Address: | 1401 Hampton Park Blvd, Capitol Heights, MD 20743, USA |
Phone: | +1 301-336-1704 |
Site: | wawa.com |
Rating: | 3.9 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
VA
Vanessa Hawkins
Im sorry to have to write this review, but hopefully it will help somebody. I usually come here for the gas and tonight I was out and about. So, I stopped here because I heard their subs were good. Everything was going fine until they called my number and the lady who fixed my sandwich told me that I had to pay for the sub first, which of course I had every intention to do anyway. This was my first time ordering anything from here, so I figured she would hand me the sandwich and I would go over to the cash register to get rung up for the sandwich along with my other purchases. Nope, instead she held onto the sandwich until I paid for it and the other items. Thats where the confusion started! So, the cashier rung me up for the sandwich using a ticket along with the other items. Then, she told me the price of all of my items, $16.30. I looked at her and said, "Did you say $16.30 For one 6 inch sub, a bottled water and a bag of chips. She said, Yup! So, I looked closer at the screen on her monitor, and it had an extra sandwich on there that I didnt order. Of course when I pointed it out to her she said to me, "Oh, you mustve accidentally requested the extra sandwich." Me: No maam I did not order the extra sandwich! Her: Yes, you did! Me: Im pretty sure I didnt request this extra sandwich as I would know if I did. Her: "Oh, yeah...youre right...so sorry...my mistake. I gave her a nice long side eye, and Smh! She then took the extra sandwich off, which brought my total down to $10.00. Finally, I went to pick my sandwich up from the counter top, but I wanted to be sure that it was mine, so I asked the lady behind the counter if it was mine, but she was talking to another customer. She just rolled her eyes and asked her customer to repeat what he said. She couldve just said yes. Btw, these people were Black! Yup, I said it!!!! All in all, I will stick to only getting gas from here.
SI
Sincere Coles
Theyre a great team... The management overall is pretty solid as well. I come in the evenings on a regular basis and the crew at night is always friendly, and they take care in how they prepare my food. The selection is always robust, and even if theyre out of something, theres many more options to choose from. They may be experiencing some staffing issues, but they work very hard in order to get everyones order accurately, and within a decent time, usually about 5-15 minutes, depending on what you order and how many people are already ahead of you. If youre ordering multiple sandwiches, youll get out faster if you split up the order on multiple tickets rather than putting them all on one. Just a tip.
JO
John Pankake
I come to this location every morning for the past 9 years to get my coffee, only 3 pots up, and they were almost empty. This is at 8 AM. The employee ( Patsey) whose responsibility is among other things, coffee, has been out for the past week recovering from surgery. She will return to work next week (thank Goodness).I spoke to an employee and the manager about the issue and they seemed to be overwhelmed. ( maybe some re-training should be invested to bring the excellent standards back up to normal). I will remain a loyal customer of WaWa at this location and will be looking forward to the great service we are all accustomed to.
MI
Michael Dugue
Not so good. When I asked for a receipt inside the gas station, they would not give me one. The receipt that I got at the pump was not for the same pump number I used. It was completely wrong with a different pump number and the amount of gas I pumped which was still showing correct on the screen I just pumped. They told me it would show up on my credit card account. Neither did they say that the system was out of order if it was or apologize for the inconvenience. I will not be using their services again.
RE
Rena Cookejones
While the rest of the world has gone back in time when it comes to racism, the people who visit the WAWA on Ritchie Marlboro Rd. arent having any of that mess. Eveyone, and I mean everyone who enters those doors is friendly and courteous. The selection of food and drink is excellent and well prepared. I never have to double check my sandwich to make sure it was prepared properly or if I was given the correct order. The shelves are always well stocked and the restroom is always clean.
BR
Brian Harley
I love WaWa! This place, and by that I mean all locations, are great. I think now all the locations in this area have Old Bay as a seasoning selection. Which may not seem special, but if you put Old Bay on a lot of things then it makes a world of difference. They offer a great selection of made-to-order food items and some already prepped ones. I would recommend stopping by to refuel your car or your stomach.
MA
Matthew Wilson
I know that the employees are all high school dropouts but when you complete a order you must call out the number of that order. If the number is to difficult to pronounce then Im sure there is some one who can help your dumbass. But then again probably not because everyone working there is either lazy, stupid, or just does not care. Avoid this place at all cost.
MA
Martin Diggs
I like wawa. They have 4 of the best soups that a my favorite. The downside to this location is that there is never enough parking. So if your really in a rush dont stop here. People including myself will park at the pumps and go in to get snacks. Workers can be short when speaking to you but its so crowded i understand. People want there food quick.
A
A G
Restrooms are not kept up well, urinal coming off of wall, dirty mirrors, sinks, hand dryers and floors. The fountain drinks/milk shake/tea area is a dirty sticky mess all over counter with dried sticky area on floor. Floors through out store have random things stuck to it with random trash. Not what I expect of a WaWa.
DA
David Pittman
Super cheap gas. Ordering food inside can be dicey because theres a strong chance someone will mess your order up. But its still a WaWa, and thats awesome no matter how you slice it. If youre coming to fill your car, enter from the back entrance. Its polite and keeps things from clogging up.
KE
Kenya Allmond
I get gas here occasionally but what I really come for is the coffee (hot or iced) and the food. This is a super convenience store, if theres such a thing. I love this place. Everyone else must love it as well because its often packed especially on Fridays.
PA
Patricia M. Cooper
Didnt know that they serve cooked food, they dont have much variety fo me, a vegan, so I compromised with veggie mac & cheese it was pretty good, although, I wasnt supposed to have the cheese, which was not vegan cheese. But, I was hungry so I ate it.
JI
Jimmie Ryan
Not very well maintained, Restroom was very nasty, it looked like it hasnt been cleaned in a week. I decided to hold it. In the coolers most of product was sticky as if a soda exploded and no one cleaned the other bottles off. The staff was ok.