Address: | 6825 Central Ave, Crestwood, KY 40014, USA |
Phone: | +1 502-654-7265 |
Site: | elnopalmex.com |
Rating: | 3.8 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10:30PM 11AM–10:30PM 11AM–9PM |
AM
Amanda Greathouse
Received my food with a long gray hair on it. Was disappointed because it looked good but I was so grossed out that I didnt want to get another one and told the waitress that. She still brought another meal back out. Again I said oh Im sorry I thought you heard me that I didnt want another one. Then the manager comes over and says if you want to take it you dont have to pay. I replied for the third time that I really just did not want the food. He goes on to say Im sorry about the hair it must be a dog hair and they live in an apartment and they dont have dogs so he has no idea how it got there. Needless to say my family will not be going back to this location.
MA
Mallory Napier
I wish I could give no stars. Ordering food is extremely inconsistent. Dont order something at one location and expect the same thing at another. I ordered from the El Nopal in Crestwood, it was an entree Ive ordered multiple times at other El Nopal locations, it was COMPLETELY wrong and gross. My husbands didnt even include any cheese, which was clearly listed on the menu, mine was missing things I had ordered and had onions and peppers which I definitely did not order. We unfortunately ordered carryout so we were stuck with a horrible, unsatisfactory dinner.
DA
Dawn Monroe
This place is horrible! Two menus for a table of 10. And I never got any silverware. Didnt matter, I couldnt choke down that slop they call food. Steer clear! There is a McDonalds down the road. Keep driving. Terrible service and terrible food. Just awful! I will never ever go here again. In fact I am completely repulsed by the servers ineptitude, the managers idiocy, and the cooks puke they were trying to pass off as food. I will never frequent ANY El Nopal now.
CH
Chris Monroe
I thought I would be comforted by the fact this is a chain...should expect same food quality, same service. WRONG! El Nopal in Crestwood is the pits. The managers, Janet and Gabriel, act downright shameful. After complaining about my service, or lack of, they actually fought with me! They refused to believe me and called me "ugly" and said "I was just like Dixie Highway people, just trying to get a free meal and free chips". Will never go here again. Stay Away!
KA
Karen Tudor
This place was just aweful, went there and they could not understand what I was ordering and the food was very unsatisfactory while one of the waiters was constantly checking out my 12 year daughter right in a front of me. Very discusting manner. Very disrespectful!
TO
Tony Hans
Who ever would give this franchise garbage 4 stars is smoking crack! Been here 4 times and Everytime food is poor and service is worse. Drinks are awful and I wouldnt recommend to anyone. Wont be back.
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Rob Byers
Not a whole lot different than most local Mexican food places, but the food is good and consistent and service is usually really good.
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Brian Darlage
Overall very good and my burrito was perfect. I would have given five stars yet my diet coke did not taste like diet coke.
DA
dae bae
New management= GOOD FOOD along with GREAT SERVICE!! My favorite place to dine. Speedy service.. SUPERB Margaritas!!!!
ER
Ernest Batliner
The fella that performed your a mean one mister grinch was incredible putting his own spin on it . Awesome time .
BE
Bennie Greer
The food was great as usual , but service was beyond terrible. One waiter and he was more interested in sleeping
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S Burton
Love El Nopal. Food is always good, fast, cheap, consistent and is delivered with great customer service.
KA
Karen Scheuerman
One of our go-to favorites. Good service, affordable and good food. Plus, the beer is very cold!
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Denise Bianco
Decent food but not as good as other local El Nopals. Their food seems to have more grease in it.
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Tre Pryor
Good not great but tasty, fast and inexpensive. Gotta grab that Grande Cerveza with limes!
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Sandra Davis
Service was fast and efficient. It compares well to other similar restaurants.
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Rebekkah Wood
Excellent service. Always friendly staff. Food comes out promptly and correct.
KA
Kai Herrmann
Always good fresh food, great margaritas, and great portion size.
KE
Kevin Ripperdan
Love this place! Food is excellent and staff is so friendly.
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Roger C
Friendly, fast, plenty of food, chips were awesome!
KE
Kevin Moran
Friendly staff, good food, reasonable prices.
JA
Jason Ferris
Good food, service a bit slow that night.
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Ori Schurr
Great service and consistently good food
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Stephanie Doligale
Great food fast service
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Ben MItchell
Great food