Address: | 163 Collins Rd NE, Cedar Rapids, IA 52402, USA |
Phone: | +1 319-395-0450 |
Site: | redlobster.com |
Rating: | 4 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
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Donna Kapsalakis
Back in November was double charged for a meal after 6 weeks and 2 managers finally went in and received a gift card for my refund. Was supposed to be refunded to my account within 30 days. So we went and used the gift card this last Saturday and after a 30 min wait for a table, and another hour or more to get our appetizers and salads, it was another half hour or so to get main dishes. The lobster was overcooked and had to pry it off the shell, and shrimp was overcooked. Was told new staff in kitchen and management was making them redo the food. Lots of plates breaking in kitchen too. The manager did take appetizers off the bill but now I see tonite that I have 2 charges for the excess of the gift card. Not that its a high amount but they charged my account 2 different times again. I even used a different card. We were there 3 hours Saturday night and food was not even good. I am so tired of being double charged by them. I used to love going there but this is ridiculous!
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charls32
I wasn’t surprised to find this place crowded on a Friday night. I didn’t have to wait for a table since I always eat at the bar. The bartender was very friendly and helpful. The atmosphere was that of family. The staff seemed to be in good spirits and quick to respond to my needs. The food came out quickly and was delicious. I usually skip the dessert but the bartender talked me into trying it. It was delicious as well. Though a bit too many calories. But that was my fault for giving in. This chain of restaurants has always been one of my favorites and they didn’t disappoint. I always recommend Red Lobster to anyone and In this case I will again.
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Robin Galli
Went tonight at around 4pm..6 of us.... hardley anyone there so not busy, had very slow waitress, finally took our order, got salads and biscuits, took forever to get our food...had to ask her to check on it...now if busy cpuld understand but they were not busy...chicken was not hot, and not on bed of rice, like suppose to be...Asparagus which was additional charge was shriveled up like had been sitting, Been long time since we had been there, we wont be going back anytime soon We wont be going bad.. Sure wasnt worth $185
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Kay Sigmund
Was seated right away. First time we have been to a RL in yrs. Husband had a bad experience yrs ago. This one changed his mind. Rose was a great waitress!!! New her stuff for being new. Food was great. It was kitchens fault for not letting servers know they were low on bake potatoes. Need to stay on top of that is all. We will be back for sure!!!
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Amber
Got takeout tonight. The fries were soggy and not seasoned. The beer battered fish had no flavor or seasoning whatsoever and was very mushy. It tasted terrible, not even covered in tartar sauce could mask the taste of this fish. Ended up spitting it out after a couple of bites and threw it away. Biggest waste of money. I will not be coming back.
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Phil Fristad
Service was decent and the food was fantastic! Very friendly staff, but there were several tables that needed to be cleaned off. They werent very busy, so it was disappointing to see them being neglected.
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jovan walton
Dont come after 9. Lobster tail was burnt, shrimp was raw. Steak was well over cooked. Took a long time for drinks when the place was practically empty. Very bad for $80 for 2 people.
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Monthe Brown
Some Nurse friends brought me there for my birthday while the all you can eat shrimp promotion was on the shrimp were skimpy,and soaked in grease they tasted horrible.
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J. R. Skola
We used to come here on a weekly basis. Recently, weve decided to try it again. We were pleasantly surprised, as the food tasted great and the service was wonderful.
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Keke Danae
With the new distributors and change of cooks, this location has went to hell. Absolutely no flavor in the Alfredo pasta. So disappointed. Never coming here again
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travis johnston
Always a great time. Fast seated. Fast served.. if ya wana meal in three mins, cross the parking lot and try the chik-fil-a. And keep the change ya filthy animal.
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Russ Williams
Endless shrimp.... 34 minutes in-between 1st reload of shrimp. After another 24 minutes we left. Paid over $80 for supper and left hungry
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Leigh Swanson
The manager David, made sure we were satisfied with our meals. He was very pleasant and friendly and helped us enjoy our visit!
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Dan Horak
Tacos were heavy seasoned couldnt taste seafood. Waitress didnt fill drink until bill then charge for desert didnt have
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T G
Really good quality, really good crab,so good I called the cracking tool the kraken. Still better than Applebees
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TheeConductorist
Good waitress, good food, would not complain. It is a chain seafood restaurant in Iowa... So it is what it is.
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Ernie Baumann
We always stop in here whenever we are in Cedar Rapids, food is always great. This visit was no exception.
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Victoria Aarhus
Food is always delicious. I had great company that always makes everything wonderful.
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Scott Pickering
Love going to eat here. No matter the staff or food, it always has been great.
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Timothy Shoe
What a wonderful anniversary dinner with my wife. I love you Brandy Shoemaker
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Aliana Masterson
Fast and genuine service. Casual, relaxing atmosphere. Best fish and chips.
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Cole Huston
Our waiter was very friendly, the food was OK. Nothing to write home about
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Mike Vaughn
Our meal was outstanding our waitress Bre was excellent. Great experience
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Jack Wolfe
Very good. Waitress very attractive to our needs. Food was great as ever.
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Shelbz
Good food, nice staff, prices are high for what you get, though.
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Clarice Cantrell
Always delicious! The staff is very friendly and helpful too.
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A Private User
The staff is always quick and efficient, the food is great.
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Abbey Yarnell
Always amazing food. Waitstaff issues are touch and go here
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Nancy Lomeli
Slowly stuff and never make my food right what I ordered
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Erin Neal
Andrea was our Waitress and she did a superb job tonight
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Margaret Demorest
Excellent. Celebrated our daughter-in-laws birthday.
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Matt
SLOW SERVICE if you want to to wait forever go here.
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TAILOR SNOOK
Got seated and waited 30 minutes before waited on.
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Jodene Ludden
Wonderful birthday meal from Alycia n Brad
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Jerry Austin
Is the best seafood ever loved it
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Amanda Holmes
Abby was an awesome waitress!!
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Bridget Albaugh
My waiter jordan was amazing!
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Vicki Hagen
Very good, great place to go
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Bob Trapp
Good food and good prices
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Manuel Flores
Good service, good food.
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The Misters
Jacob was a good waiter
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Timothy Stainbrook
Always has good food
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Emmitt Barris
Service was great.
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David Walker
Always great food.
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Tom Cunningham
Just the greatest
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Ted Griffith
Very pleased
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Matthew E
Good food.
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Denise Arp
Awesome
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Tracy Leone
Yum