Pizza Hut
| Address: | 3497 W 86th St, Indianapolis, IN 46268, USA |
| Phone: | +1 317-872-3081 |
| Site: | pizzahut.com |
| Rating: | 2.5 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
Location
Photos 47
Reviews 16
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Dawn Hickman
Disappointed! Very little staff. 1pm on a Tuesday. One Amazing server Jess for 12 booths and 6 tables. Thats just not fair to her. She did a great job for what she was given , but the rest of the staff needs trained and to pitch in. Line at counter was slow as well. Spoons only at salad bar, had to ask for fork. Pizza buffet was mostly dried out pizza. No pepperoni, nothing fresh. No direction when you walk in to seat yourself. ( because there is only one server). The remodel is beautiful and spacious. TVs around room nice. Their problems could be fixed and must to keep up with service level in this area. Chic fil a is packed and can run circles around Pizza Hut. I hoe management reads this and makes the changes. Their profits could soar.
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jeff remley
Late lunch on Tuesday at 1pm. Only one in line waiting to get seated. After 12 min of standing the mgr come out if the back and said lemme clean a table for u. After getting seated and starting towards the Buffett, I realized no one since the beginning of lunch had replaced the salad bar (messy food all over it). And 4 kinds of pizza with a couple slices on each pan. Pasta was good and hot. One waitress and the manager from time to time would come out of the back to clean a table. More pizza were put up but so many were waiting in pizza that if u were not quick u had to wait another 15 min for the next round.
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Elizabeth Bifrost
Dont let the remodeling fool you. This Pizza Hut is just as bad as ever, if not worse. Ordered pizza from them twice, both experiences were bad. The first time, they brought the wrong pizza. Ordered a Supreme, was delivered something with pepperoni, green peppers, and jalapenos. The receipt showed the correct order, so it was not a mistake on my part. The second time, the pizza took about an hour and a half to deliver, and was not even close to warm or fresh. This is, without hyperbole, the most consistently terrible restaurant I have dined at, and ordered from.
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Dracanisa
Typically the service is very good. The manager there is very nice. Last time I went the server had no idea of anything on the menu claimed the only thing available was wings for apps and that she had no idea what was available. Instead of asking someone else, she was adamant that only wings were available. Then she picked up An order of breadsticks, went to the drink station, ate them, and never brought us anything back. Like refills or our check. But other than this one bad experience, the place is okay.
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Mark Cox Jr
I ordered a taco pizza through the online portal. THIRTY MINUTES ELAPSED, 10 OF WHICH I WAITING IN STORE until they told me their store does not have taco pizza ingredients and that they do not know how I was able to order the pizza online. What were they doing for thirty minutes from when the order was created to when they told me they didnt have the ingredients? Why was I not notified so that I didnt drive to the store? This was a terrible experience and Pizza Hut is unprofessional and a disappointment.
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A Private User
Here with my 2 girls having dinner the only reason wh uy I havent left and went to another pizza hut is because crawfordsville is over 29 min away...We got ready to wash our hands and walked in the bathroom and the bathroom was discusting....the waittress was eating Mcdonalds on the other side of the resturant the tables were sticky and the back of the booths were black instead of red...and the salad bar had empty lettuce bowls with rotted cucumbers on it...
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A Private User
We got ready to wash our hands and walked in the bathroom and the bathroom was discusting....the waittress was eating Mcdonalds on the other side of the resturant the tables were sticky and the back of the booths were black instead of red...the people who work there are lazy. A couple walked in while we were eating and told them they wouldnt eat there because of how disgusting they were. This is the worst pizza hut Ive ever seen.
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Cyber Patriot
Worst place to eat, ever. Sticky floor and tables. When your napkins get stuck to the table, you know you have done messed up. Cardboard with cheese is better than anything offered here. The place is stuck in 1980, and hasnt been cleaned since then. If the buffet was free I wouldnt eat here. Actually if they paid me to eat there I wouldnt. Abandon all hope here. Go get a totinos and call it a day.
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Jeremy Copeland
Terrible experiences every time. I feel sorry for the owner of this store because he is losing business. Tried to order pizza today and they hung up on us multiple times. Last time we called at 10 pm and they said they were closing early and not taking orders. LAZY WORKERS! We like Pizza Hut better than the other places we eat but the service isnt worth it. Stick to the competitors around here.
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christopher paquin
Absolute garbage! 2+ hours for food and I called and told them to not even deliver if the food was cold. I got my food hot but the pizza was as hard as a rock because obviously they reheated it! Delivery driver was very nice but overwhelmed. Never again and Im here for work for 3 weeks. I hope they lose not only my business but others because this place is trash!
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Daniel Soto
This Pizza Hut should be shut down being in a big town its worst pizza hut I ever ate in had to wait for the pizza to come out. The salad bar you had to ask fore the tomatoes cuz they dont keep them out, the Apple sauce tasted like it was out there for weeks. Dont eat here if you want to throw your money away. The worst pizza hut ever
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Justin Prichard
Ordered a pizza there at 8:00 pm which was 2 hours before they closed and during the entire time it said that the pizza was in the oven and about 9:30 when I called it said that they were closed so apparently they put the pizza in and decided to through it away and not deliver it, will never order there again.
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Chris Dewayne
Waited 25 minutes for a pepperoni pizza st the lunch buffet and they never made one.. They only had like 3 pieces of mushroom pizza I dont like.. I walked out and they acted like I was wrong.. When I was there I even asked for pepperoni the most basic pizza and they said they dont do requests.. Horrible place
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ReenaH
Ordered online and didnt even receive the correct pizza for neither of my 2 medium pizzas. Both pizza was suppose to be thin crust and olives on one, not both. All they had to do was read the order properly. I order online, not over the phone. So there wasnt any miscommunication. Just uncaring employees.
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Hannah Popplewell
Terrible service. I ordered a pizza for delivery at 11:45 for someone who couldnt leave their workplace and was told there wouldnt be a delivery driver in until 4pm. No one on staff offered to drive the short trip to the store or give the order to another pizza hut. I wont be ordering from here again.
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Jesse Hurkman
Not the best menus were out of date they had no kids spaghetti then our breadsticks came out with the pizza instead of as an appetizer and they were burnt i posted a pic of them on a good note that manager was condescending and voided our bill thats ok but instead of doing that it needs to be fixed
