Address: | 1 W Rand Rd, Mt Prospect, IL 60056, USA |
Phone: | +1 847-392-2631 |
Site: | starbucks.com |
Rating: | 4 |
Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–9PM |
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Lisa Krzak
So far this is hands down by far my favorite place!! You have to have both exceptional customer service and even better employees, and this Starbucks seems to have both. Every one of their employees remembers my name and my order and that says a lot considering Ill end up with a whole new drink they can add to their menu by the time im finished. I order my drink but Im very specific as to how much of what I want on it so just the fact that this is the first place that actually gets it when I described what I want and how I want it made they make it that way each and every time never making a mistake or forgetting my name or order. And the 2 that i know are Managers...Mike and Heather being his.. Those 2 really set a great example for other people to follow. It no longer feels like just a business where they make my favorite coffee and Im just a customer that gets that paycheck I feel like weve gotten past that and they were becoming friends... Thanks Guys for making my mothers day in and day out sometimes 2 or 3 times a day I know u guys got to be sick of making them... but dont stop! Lol
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Christopher L Calalang
At first I was bombarded, but bow I definitely won this game that they were playing. They didn even let me know they were or we were all playing a game kinda bogus. All of them even put me on an accident on March 10, 2014 which is a crime against humanity. How abouy if I command to all lla others what happened that night and it will happen this coming March 11, 2014. Or say ducking sorry and tucking give all lla youve taken from. This message is exponentially multiplied to my family. Commence to all terminals, broadcasting to all satellites and televisions, transmitting to all cellular, power, towers and stations, and however I could bring this message to allow ya
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Mare Kor
Oh man where to start? The Manager has a constant attitude, the baristas are berated.. My favorite barista (older lady am shifts) was berated in front of customer (i dont see here there anymore.. wonder if she left bc of this) The manager with the short red hair, I hope she sees this and realizes she needs to smile more often and STOP talking to her employees like theyre idiots. And they dont get your phone orders in time and insult you by telling you that you probably placed it to another location......when you didnt. No apologies. The baristas themselves are nice and seemingly hard working..
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Alison Mlikan
Ordered a simple iced coffee with no line ahead of me. The barista who should have been making drinks, was cleaning and roughly moving things around for 5 min. Finally, she grabs ice in a cup and pours premade coffee in the cup. The coffee was rudely placed in front of me without a word and continued to ignore me after I said thanks. Terrible customer service.
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Darcy Peach
I have been here quite a few times and it has to be one of the most inconsistent Starbucks as far as drink quality and accuracy goes. I dont know if the manager has instructed the employees to go light on the syrups, but thats what their drinks taste like compared to most other locations. Dont drive out of your way to get Starbucks from here.
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Kathy Ortega
This location is nice but Heather, my cashier was not a nice lady. She made me feel rushed and yet didnt even hear when I asked for pastries. I repeated myself 3x for her to finally get the order. But the drinks and food are good as always
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Amy Haber
Poor customer service. I asked to remake a drink because I didnt like it and the barista gave me a dirty look, rolled her eyes and said "are you kidding me?" So much for Starbucks saying theyll remake a drink with no questions asked.
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Edward Reynolds
OMG, the worst service every time, they are mostly friendly, however the manager is incompetent, employees are always doing other things, other than serving the customers. Im so depressed to come here cause it freaking sux
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Alyssa Dyadenko
The employees are very nice. The drinks dont take a long time. Great location. Long Line Sometimes but The employees are very fast at taking orders. Great parking too. I love Starbucks and this location.
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A Private User
this place has no working heat. I have to dress like I"m working from outside when visiting this location. Coffee gets cold too fast as well due to cold inside temperature of building
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Walt Grogan
I dont drink coffee, so why am I reviewing this Starbucks?... Because Im often the buyer for my family. This location is nice and big, which is a plus when youre standing in line.
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Kelly Howard
The afternoon/evening crew are so polite and great with conversation. Never had any issues with drink or food orders. The store is always clean and not too crowded.
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peter rabadi
Heather was a pleasure to work with, she remembers my name every time I visit and makes me feel appreciated. The location is well kept and the staff is friendly.
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Vic Maurer
Clean store, friendly staff. Just make sure you time your visit so you dont overlap with all the high school kids grabbing their caffeine fix before school.
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Faisal H.
Standard sbucks...big sitting area, gets crowded on AMs and weekend AMs. service depends on the barista...coffee ok, better than others bucks ive been too.
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Rosie Cavero
Big space with tables and big chairs that at perfect to work on your laptop or read. Baristas are very friendly and its kept quiet clean.
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Selvakumar Murugesan
My best starbucks ever. No one can make better tea like these guys. All staffs are super awesome and feels like second home for working.
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zeromezomes zakerszongs
Whats up with the guy who wears a beanie and has a full beard. I know he works there but does he live there?. Dude get a life!!!!!
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David Dymon
This place is horrible under new management.. Dont know what the DM was thinking.. If I could I would have given a 0 stars
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Jenna Brians
One word delicious absolutely delicious and a price I go there every day and I will not stop I am completely addicted
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Marta Robert
I bought ice coffe today which tasted like water they just overload cup with ice.Its like I pay for Ice not coffee.
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Claudia Sindler
rude staff. They didnt put strawberries in my strawberry acai refresher and didnt give me a reason why.
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Jino Lee
Very friendly baristas and lots of spots to sit down and study or read or whatever you would at a café.
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Matt Kershner
Busy location but staff very friendly and on pace with the flow and how busy it is!!! Well maintained
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Lisa W.
The employees here are all amazingly friendly and willing to help you? Know matter how picky you are!
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Chris Krueger
Brand new store with a nitro cold brew bar. Smaller inside but a nice spot to sit and read.
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Rob Hatton
Its the nicest Starbucks .I go to very friendly. The other Starbucks should be the same way.
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A.B. Dada
Order using your mobile app or youll encounter a long line every time.
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Luke Maslanka
Very nice employees with a nice and comfortable atmosphere.
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Ulyana Nepokulchytska
Nice view, large open floorplan. Close to Randhurst mall
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Nataliia Babiak
I would put 0 stars if I could. Slow motion level God
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Abe Abrahamian
Quad espresso with a protein shake. Fantastic.
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Krassimir Georgieff
Clean place and helpful staff, good espresso.
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Vvk J
This place one of Gods favorites creation..
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Jeff Terrell
Very modern and great iced coffee as usual.
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Mark K
Standard Starbucks, but tough parking
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janushan sasitharan
Lot of open space, friendly staff
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Slavian Drakov
They dont open at 5am Sunday
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Jam Mali
Just Great!!!!!!!!!!!!!!!!!
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edward patrick
Always fast and friendly
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waterbomb12
Great coffee to drink.
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Akash Bhatti
Really great place.
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Jennifer Artwohl
The friendly staff