Waffle House
| Address: | 4788 Memorial Dr, Decatur, GA 30032, USA |
| Phone: | +1 404-296-3221 |
| Site: | wafflehouse.com |
| Rating: | 3.4 |
| Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
Location
Photos 94
Reviews 29
DA
Darrell Lackland
Greetings Owners or Regional manager of this particular WH. I would like to start off by saying that I absolutely love coming to your chain of WHs. However on this particular day,I received service that was worthy of addressing publicly. Upon entering this particular WH,I was not welcomed as I presume you train your staff to do as part of the WH business model. After giving my order to the server,she brought my food and it took me to remind her of my orange juice. After bringing the orange juice she put it in a Togo cup filled with ice as I clearly stated I wanted ice in a separate cup. Three minutes after the server brought my beverage for my meal, she asks me to cash out. I informed her that I was just beginning to eat and no I wasnt ready because I was thinking of getting a waffle to add to my order. Shortly after that,the manager (I assume) comes over to me informing me to cash out because of a shift change. I asked the manager do they normally rush their patriants? He replied that he asked me,I replied that I told the server that no I wasnt ready. I complied to not seem hostile. After all that,the server began to clean and took the register to the back counting it. Due to the fact that I am a general manager of a major chain,this particular manager was simply ready to go and did not consider creating the true WH culture for a consistent customer. I felt rushed,didnt enjoy my meal not because of the flavor,but because of the service, and I did not feel appreciated. I hope he take care of what he needed to leave in such a hurry to do! I am considering to never return to a WH.
MZ
mzsexydiva4life
The place is disgusting, we walked in and tables were filled with food and plates from customers long gone. 2 of the staff memebers had headphones in their ear. One of the chefs mopped the floors while customers waited with bleach so strong it stung our eyes. He then proceeded to touch the food but was told by a patron to wash is hand and put on gloves. We waited about 45 mins for our food and even after we got our food the same 4 tables were left Uncleaned. This really deserves half a star or non at all but google wont let me post without giving a whole star
BO
Bobby Wilkins
This place needs to eliminate some of their waitresses. Came in today had to ask to have a table cleaned. Then it was cleaned by the cook (Thad). Thad would definitely be the only reason that I would return to this establishment. The two female who was working with him definitely doesnt need to be working there. All one young lady(Kierra) did was walk around talking on the business phone. 5 STARS FOR THAD....-5 STARS FOR THIS ESTABLISHMENT
DO
Dominque Gipson
We got our food and sure it all seemed good but for one thing. We ordered a CHOCOLATE CHIP waffle and they give us a plain one by mistake. Now knowing that the kitchen is right there we asked for the waffle to be corrected and the cook decides to call ME a lier when the receipt even says "chocolate waffle". I felt very disrespected at the disgustingly rude remark of the cook, and will definitely not be coming back to this waffle house.
KH
Khalid Waleed
Its horrible place, the table was very dirty with some aunts, I ordered a cheeseburger and it was the worst burger I ate it, the burger and the breed was burn. I dont want to argue and order them to re-do it because the stuff is horrible too and very tuff. I always eat in wafle house but the brunch in Memorial Drive is awful, the first time the food was cold and wet and the second time the food was burn. PLEASE DONT COME TO THIS PLACE.
JI
Jimmy Billups
Walked waitress had her headphones on. And came to my table with them still in... And had ro repeat myself several times to her!!! And then she gave the cook my order and it was all wrong!!! Cant do this place ever again smh!!! And she was rude with the while service!!! Dont come here!!! The time now is 7:00pm!!! So om guessing this is her shift! Rather not say her name!!! Ill just call her miss Rudey lol!!!
PH
Phonso
On a Sunday early morning after being out all night Saturday I was expecting decently fast service and good to mediocre food but thats what I didnt get it I got super lazy super unattentive super on their phone service by very rude staff. Im never going back
ME
Mendi El Hajji
They never answered the phone. Always send to voice mail... Watched a cook name Evan argue with his servers in a rude unprofessional manner... This is a stay away from waffle house. They allow employees to sleep there n also other people. Unsanitary
KI
King Kane
These people suck at their job,they dont answer the phone when you call to place an order. I sat outside and watched them look at the caller ID Lol they take forever to cook your food...worst waffle house experience ever
FE
Felisha Primus
Store was not clean. While finishing up on my meal, I seen a roach run across counter. Manager stated the been trying to get the roaches under control. They just need to be clean.
WE
Wesley Bruce
Extremely dirty! Floor appears to have not been swept or mopped in days if not weeks. Mens restroom was deplorable. Felt the need to wash my hands after washing my hands.
C.
C.E. Hicks
I received excellent service from Tatyana at Waffle House on Memorial Drive. The cook Bennie (that was on a twelve hour shift) was friendly. Enjoyable visit today :-).
CU
Curtis Lane
The lady that took the time to get my order was not my server she said shed be right back and before she got back my order was up it was unkempt food was excellent
JA
Jay jay
The worst i have ever been the chicken looked old and the both the servers and the cooked looked like they aimt know what was going on ever come back here....
EL
Elver Garcia
Buen servicio solo q siempre esta lleno y tardan en atender
JA
Jason Zaletanski
Me and my wife came here at night vary rude. Towards swirl couples but today was awsome good service do not come here at night come day time
JO
John Hobson
Smh wouldnt know where to start 5/31 430am the staff ......................... and ............with.........i was like...........just awful
RE
Regina Bankole
The worst service ever!!! Took 30 minutes to.prepare food and order wasnt correct, eventually I walked out without receiving my food
RA
Rachel Brown
The food is good but the service not so much. My order was taken completely wrong and I felt as if I was not listened to.
JO
Joel H
M gusta sienpre vengo acá Buenas personas amables
DA
Darlene Welch
Typical WH fare but the staff here are super friendly. A little hard to get into when heading east on Memorial.
EL
ellis brown
Order was wrong. Steak was overcooked. Server seemed new so she was asking other employees what to do.
KE
Kenny Wyatt
Coffee. People, music and atmosphere very enjoyable and relaxing, really enjoy spending time here...
AI
Aisha Sandy
I only ate at this location once and from the environment and things I notice I dont like it
JU
juan Fernandez
very bad almost 40 minutes for the food after we had no spoons, if what is put first
MO
Mohamed Yusuf Muse
beatfull lady who called tatyana she is good person i like how. she help the peapole
ER
Erving Brown
Its ok. Not too dirty nowhere near very clean. Patrons are kinda seedy looking.
BI
Bishop Parker
My service was outstanding Sean is the best cook and my server was outstanding
DE
Debra Robinson
All Star Breakfast with Pecan waffle was delicious. Medal and Karri my GOOD JOB
