Address: | 3450 Old Milton Pkwy #220, Alpharetta, GA 30005, USA |
Phone: | +1 678-566-3447 |
Site: | firstwatch.com |
Rating: | 4 |
Working: | 7AM–2:30PM 7AM–2:30PM 7AM–2:30PM 7AM–2:30PM 7AM–2:30PM 7AM–2:30PM 7AM–2:30PM |
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Katelyn McDonald
I go to the Johns Creek location all the time and love the food and service. Tried this location today and was completely unimpressed. I asked for different coffee after my first cup came out because it had an extremely obvious burnt taste. Ended up just drinking it in the end because it all tasted like that. I went with a friend and our waitress split the check. I got up to the counter and asked to pay for my half of the check and they ran the whole thing on my card. They called the manager to refund it who acted completely put out and I felt like he kept waiting for me to just say "oh its okay, Ill just pay for all of it." He bad mouthed his staff in front of us saying they were in obvious need of some training and then he complained that the only way he could fix this is to call my bank. Finally after 5-10 minutes of this I did just say that I would pay all of it, but for such a bad experience I really didnt appreciate having to pay double for my meal. Also after all of that I feel like a good manager would have at least offered a sincere apology, if not some sort of compensation for double charging me. Stay away from this location and go to Johns Creek.
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Maddie McCormick
This place is so amazing. They go above and beyond to make sure you are getting everything you need. We order to go from here all the time and they are so polite on the phone and they all know the menu extremely well, which is very helpful. Clara the manager is such a hard worker she not only has the best customer service, but runs the kitchen like a boss. I love seeing her back their calling out orders. I am very impressed by how far they have come. The food is always amazing and hot! Thanks so much First Watch for being our #1 go to breakfast spot in Alpharetta.
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Donte Blair
Place is ok. Had a bad experience the first time I went but they made it right. Great service but the food is nothing exceptional. Some of the more famous and trendy Atlanta spots definitely blow this out of the water. But for what it is, it gets the job done at a decent price. You wont be disappointing but probably will not be blown away either. A safe bet if you are in Alpharetta and want to avoid some of the other chains. Original Pancake House is good, but might be a bit pricier and is more of a traditional breakfast I believe.
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Stephanie W
I normally stop here a couple if times a week to get breakfast. Today I called an order in I wad 20 minutes away, get there and my order wasnt ready no problem. I stood there anothet 20 minutes and watched as person after person come in place an order and leave. Not once did anyone come over to apologize or even inquire what I needed or if they could do anything to make it right. Finally got my order and it wasnt what I ordered. I will be contacting the GM for this location because this was totally unacceptable.
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Lori Mathis
Doesnt accommodate for vegans or vegetarians. Food was disappointing and over priced. Didnt get chicken on my salad but tried to charge me for it anyway. Gave me a dollar off for not getting chicken. You have to be kidding me that chicken only cost a dollars. The sever I had was pleasant but she was the only one. The manager was not accommodating and insulting. I will not be going back. I paid 20 dollars for a crappy salad and steel cut oats meal. Such a rip off.
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Cindy Weatherford
First, my order was wrong. When I said something to the server, she told me it was right. She later came back from the kitchen with the correct order ( which is what I originally ordered). Then my daughter found a HAIR in her food!!!! When we told the manager, he was very hestitate to do anything about it. Finally he said he would take the two orders off the ticket. Sorry... HAIR in your food.., the whole meal should have been taken care of!!!
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Jem Murdock
Food was not etable. ALWAYS exceptional until today. Four in our party, sent one plate back; the replacement was worse. Another lady in our four; actually went to the restroom and threw up! Believe me. Nothing was right today, they should have just locked the door today and tried to make changes so they could open the doors tomorrow. LOST FOUR CLIENTS TODAY FOR SURE. Well make the drive to Snellville next time.
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Kathy Pistole
Staff is awesome! Food is good and fresh, but the only reason I dont give 5 stars is they are hit or miss on the eggs, especially the scrambled ones, not that theyre not good, but perhaps their griddle is too hot & cooks too quickly. Everything else is great, though I would prefer they have an espresso machine at the one in Alpharetta so I can get a cafe latte.
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Raj V
Missing items in food. Pancake no syrup. Eggs with market fresh veggies had burnt zucchini skin with no bread served . Waiter paid no attention. When I asked for bread i was asked oh you need bread ..I clarified does the egg not come with bread to which the answer was I am just the host not the waiter ...
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Maryia Arlova
Good food, usually fresh and healthy. One time my salad had wilted leaves in it, but it was a one off case. My favorite dish in this place is avocado toast with a side of over medium eggs and bacon. Service is good as well, prompt and efficient. Good place to have a quick lunch.
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Alexis Goldstein
The several times Ive ordered food from this location its been mostly good. Sometimes the potatoes were either charred or still frozen. I could hear the kitchen staff and waiters talking about customers in the back. Should be a bit more professional
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Debbie Rice
Donta he is and excellent service he had told me about the shrimp and grits I couldnt go wrong they are the best I ever taste if you ever in the neighborhood try them I was so please I came back the next day.
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kelster1215
Where else can one get lemon ricotta pancakes or kale tonic? It was a very warm day and the waitress noticed how uncomfortable I was. She asked her manager to change the air setting and he/she did !
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Mar Ze
Slow and inattentive service, seemed more interested in cleaning then checking on guests. Food took close to thirty minutes after ordering to arrive and was lukewarm. Would never return.
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Patrick Williams
In my opinion I think the food is overpriced for what you get compared to other breakfast joints. The quality is not that great. There is usually a wait if you go on weekends.
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rydog gaming
This was a great place, however it lost its customer service is so not there as it was before. No one checks on you or even ask if your ok. This a horrible experience
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Ari R
Their juices are incredible. Its cold press and combination are great. It is kids friendly for sure. Great combos if youre into comprehensive breakfast.
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Santi Sierra
I ordered the trifecta. It is a combination of eggs, sausage, and two big pancakes. My food was just okay... its kind of hard to mess up eggs and sausage.
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Bryce Kongvold
Im not a big healthy food eater but I enjoyed my breakfast. Staff was a little eh, but I would have been too if I was working that early in the morning.