Address: | 4789 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746, USA |
Phone: | +1 407-390-9609 |
Site: | pandaexpress.com |
Rating: | 4 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM |
MI
Michelle D
After they messed up my order I called in to complain, the assistant manager told me they would rectify the mess up by offering our next order free ( I remember him offering two free adult and two free kid meals could be wrong but its along the lines) and in Addition, corporate sending some kind of voucher. Well went in to redeem his offer a little over a month later as Im not local to Orlando and the manager claims its already been redeemed with my name and a car description similar to mine on 7/25! WTF. I havent been to Orlando in over a month. I call back when he finally gets in and he claims the same and then says something along the lines of Im lying. I ask dont you ask for an ID for identification purposes, they rely no we just ask for a name. Something about this just isnt right. UPDATE: Went back because I love the grilled chicken and I spoke with the manager again, Im pretty positive who used my name- the manager apologized for everything and I feel she was being absolutely genuine with her apology. She really went above and beyond and I thank her for that. The staff was great, the food freshly made, and yummy like always. Will be back next time Im in Orlando, thank you again!
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Jackson Bare
The service was awful when I went to this panda express. They would have gotten 1 star of the food hadnt been good. Me and my brothers asked for a 3 entree plate and a 2 entree plate. We ordered rice and forgot to ask for white rice, but she didnt ask us what kind of rice we wanted so she just gave us brown rice. Then she gave us 2 plates with 2 entrees and one was supposed to have three. So she just put the third entree that my brothers wanted in a tiny container so we got much less than we paid for. The food was great though(except for the brown rice). Plus, we ordered to-go and they didnt give us any plastic ware.
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Dan Finch
Of all the locations in the area where Ive dined in, this is so far has been my least favorite. I went just before closing time; there were no trays at the counter plus all the food items they had didnt look very fresh. Sure enough, the orange chicken I ordered was almost rock hard, so much so one of the pieces caused a tine on my fork to break. Unlike the Millenia and East Colonial locations, this one doesnt offer WiFi--what gives? Also worth mentioning is even though the East Colonial and South Semoran locations have an abundance of easily accessible power outlets, this one doesnt have any.
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Jordan Schultz
So I ordered online to pick up and when I got there they were out of one of the items I ordered, okay no big deal I substituted for an egg roll...which tasted unlike any egg roll Ive ever eaten before. It was the same as a Korean dumpling on the inside...what egg roll is like that? And when everything was all said and done and I got back home...the other item I ordered was fried rice...opened it up and I have white rice...even after the lady packing my food specifically said "fried rice". Yeah, totally not coming back.
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Nunya Biznez
I stopped in with my family on a recent shopping trip and was impressed immediately with the cleanliness of the restaurant. They were busy at the time, but the wait wasnt long. We were greeted with a smile and served by Thitiya. Not only do I give this location 5 stars overall, I would give this restaurant 5 stars based just on the staffs efficiency, and Thitiyas friendliness and professionalism. The food was fresh and the restrooms were clean. Excellence from one of my favorite restaurant chains.
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Alex Deas
My family like that restaurant Very comfortable location and delicious food But! They dont tell us... we bought plates thinking like 2 items are included on price... BUT NOT, we pay extra, for some item like stake or shrimp IS EXTRA, but nobodys telling you! If I must pay extra, i prefer to take a standard plate of 3 items for $7.10 , And will take extra my favorite items what I like... for $1.25 extra. on the end is the same money!!!! Basically, is not a lot money. Hate to be lied
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Danielle Bonin
they never put my chicken in box never realized till I got back I called they said on phone free meal bring recite he put my name i a book then when i went to get meal my name wasnt in the book and the Chinese lady manager was very rude acting like I was lying about a free meal when they told me the night be4 bring the recite... I use to eat there quite often n I will never return
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Sarah Bolt
Awesome! Im here right now and a large family walked in just before me and cleared them out of a lot of what I was going to order. But they were working fast to get my meal prepared and even offered me a free drink while I waited! I love them! This is excellent customer service! Will eat here again for sure!
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Rebecca Seiber
One of the better ones we have been to in quite awhile. They are fresh, delicious, and quick. The only thing that needs improving would be their egg rolls. All of the Panda Expresss need to find a different distributor for the egg rolls. I mean, Sams Club sells better tasting frozen rolls. Just a suggestion.
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Chrissy Mane
i was looking so forward to eating at Panda Express, when i entered the store nobody asked for me to be served, it looked as if theyre werent enough customers on the floor to serve me, by the time they finished with the other customers they told us, it was too late and the store was closing.
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Whitney Holloway
The food is great, if you like shrimp try the honey walnut shrimp. Or actually, dont try it because youll get addicted! The ppace has a nice feel to it, very family friendly. My only complaint is that Id like a larger portion of protein because I wanted (a lot) more shrimp than I got. Haha
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Rodolfo Agis
La comida muy rica y una gran variedad, el Serivico del personal latino es excelente!!! con gran gusto volvere con mi familia!!!
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Tyler Max Redding
Food is decent enough for junky fast food, although it is a bit pricey for what it is. Staff friendly, drive through staff is friendly and efficient. Place was fairly clean, including restrooms. Only complaint is Ive been here several times and the soda always has a "watered down" taste.
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Alejandro Valderrama Rojas
Food is AMAZING! The service is also excellent and the place is clean! (Though I usually just take to-go). Unfortunately being So Good is bad in my case because it is very expensive and I can only afford it once every 2 months :(, thats the only reason I give it -1 Stars.
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A Private User
I go here for lunch once or twice a month (not more often because it is a bit far from my job). It is a very nice and clean Panda Express. Food is seems fresh and service is good, plus you have a Target department store right there if you need to shop for anything else.
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Belsy Tortolero
No vuelvo a comer en este sitio el personal se tarda mucho para atender a los clientes y no tienen un muy trato hacia los usuarios
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Justin McQuarters
Nastiest staff in the world . me and my elderly mother went there for lunch. Before we started to eat we noticed a disgusting black hair in the food container. I could not believe they would not give us our money back. So so rude im at a lose for words.