Address: | 4969 International Dr, Orlando, FL 32819, USA |
Phone: | +1 407-352-8362 |
Site: | fiveguys.com |
Rating: | 3.7 |
Working: | 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM |
SU
Susan Nevins
Entire staff is unprofessional. Waited in line for almost 10 min. to place an order. Got to the counter, and there is only 1 cashier and at least 8 others working behind the counter. There was a phone order that just came through that no one wanted to take and they were passing it around like a hot potato. Finally they gave it to the only cashier helping customers and she started taking the order and left me just waiting on her. I was on break so I told her just ring me up for a soda so I could go. She held up her pointer finger at me and said nothing, as if to tell me to hold without saying "excuse me" or "I apologize." I asked for the manager and the corporate number. A man came out of the back, and asked what was wrong. I explained the experience and he told me that it was policy that the phone orders come first. I asked him why would phone orders take priority over the customers who are standing in store face to face who have been in line for almost 10 min? He said Im sorry but that it is company policy. So I said that is OK, if that is company policy than I will just call your corporate office. And I asked for the number again and the name of the manager and the girl working the counter. At this point there are no orders going through and all of the staff are doing nothing but staring at me, because the cashier is still putting in the phone order. He went into the back for a couple more min. And finally came out with a ripped up napkin or paper towel with a name of a manager who is not there. I said what is the girls name? He said, I dont know her name. I asked him how do you not know the names of your employees? He looked at me blankly. I asked for his name, he "said" his name was George or Jeorge. But Im not sure if I believe him. Waiting on the District manager to contact me back. I will never go there again. After being a loyal customer to this location for over 6 years since I started working in this mall. I wish I could give a 0☆ rating, because this place doesnt even deserve the 1☆ I had to give.
EM
Emiliano Gam
El local en el premiun outlet de Orlando esta dentro un patio de comidas. La oferta es sencilla, hamburgesas simples y dobles con queso o queso y panceta. Están incluidos los toppings que incluyen tomate, cebolla cruda o grillada, pickles, jalapeños y champiñones, además de mostaza y mayonesa, entre otros. Las dobles con queso salen 8 dólares a los que hay que sumarles papas y gaseosa si se lo desea. La hamburguesa es rica pero no me pareció espectacular. Esta por encima quizás de otras cadenas similares pero el precio es bastante elevado.
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Ollie Sanders
This was my first experience of a 5 Guys. Having heard good things I was expecting a lot and it more than delivered. I can say that the double cheese burger was easily the best burger I have ever eaten (and Ive eaten my share ;). Service was fast, unlimited refills on drinks, price was so good. Simply put this was the best and most satisfying fast food experience I have ever had! Thank you 5 Guys!!
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A Private User
A great tasting burger and fresh fries with a massive choice of toppings (most for free except the bacon and cheese). There are the best burgers Ive tasted after In-n-Out burger. They win on the choice of toppings though. Great simple food at a cheap price - perfect :)
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Leon Klaj
Eu gostei muito! O hamburguer estava uma delícia e o atendimento foi ótimo! Pessoal super alto astral!
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gennaro acampora
Panino orribile, hamburger secco e patatine fritte secche e nere. Agli italiani lo sconsiglio
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Raphael Morrone Azevedo
Excellent! One of the best Burgers I ever was! Attendants super polite, cheerful and friendly. And come muiiiita fries! The burger is delicious and you can ride as you like. Recomendo
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Greg Trujillo
Worst 5 guys in Orlando! Prices are outrageous the portions are small. I would never recommend going to this 5 guys. The food was average for 5 guys quality.
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Santiago Mora Henao
La mejor hamburguesa qué he he comido. Excelente trabajo Five Guys
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Corey N
This was the first time I had five guys, staff were friendly and great. Lots of extra fries in my bag, burger was good as expected. I would eat here again
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Fabio Souza
Um dos melhores hambúrgueres do mundo...All the way...,
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Marcio Oliveira
Vou resumir em uma frase: MELHOR HAMBÚRGUER DO MUNDO.
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Chris Nicholson
Friendly staff. Great burgers... Only negative would be they dont have the build your own soda machines, we have at our local 5 Guys.
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Sebastian Luzuriaga
Las mejores hamburguesas de Estados Unidos! Me encantan!
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Miguel Zabotinsky
The whole order was wrong. Missed lots of toppings. Terrible service. The fries sucks!!!! Always crowd!!! Avoid!!!!
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Ahmed AlOzairi
One of the worst branches of five guys I tried. Burger is dry, very busy and slow, no freestyle cola machines.
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Daryl Bedell
Staff to busy playing around with each other ordered large order fry got half cup dont use this store
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Taylor Vickery
More expensive then most 5 guys. Service and food were good. The outlet mall parking is awful.
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Jinsung Park
Food ia great as always at Five Guys. It is in a foodcourt in an outlet so it is very crowded.
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Tyler Mann
Decent burger, not the best five guys but better than some of the other for court options
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Uwe Eckhardt
Immer wieder. The best.
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Luis Pertuz
Good burgers, although it is a food court setting so no free peanuts while you wait.
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Fernando Teixeira
Very bad experience. This is not a regular five guys food store. No peanuts etc
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Simon Chapman
Best Burger I had all holiday. No wait, no messing around and super tasty.
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Kyle Davis
Fast service. Delicious burgers. Consistent brand, even in a food court.
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Will Bergen
Great food. Prices are a bit high but thats with all five guys.
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Sandy Wiesebrock
Love it! Great staff with awesome attitudes and great food.
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Greg Borman
They dont ask how you want your burger. It came out plain.
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Chris Brown
First time five guys visit.. Good burger. Good service.
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william reed
Great food one of the top five burger Ive ever had
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Murad Katbeh
Sloppy, soggy. Not worth the money
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Brandon Bengel
Best place to eat in the mall
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Chelsea Clark
Greasy food but its so good.
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Julie Belzeski
Best burgers ever.
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Lisa Bengel
Food is great!
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Ahmet Bulent Zorlu
Good burger.
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Pål-Vegard Wiksaas
Enjoyed it
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Brandon Harris
Great food
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Anthony Bell
Is awsome