Olive Garden
| Address: | 8136 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34747, USA |
| Phone: | +1 407-396-2560 |
| Site: | olivegarden.com |
| Rating: | 4.2 |
| Working: | 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–11PM 11AM–11PM 11AM–10:30PM |
Location
Photos 100
Reviews 9
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Crystal Norman
We had dinner on Sunday the 9th at the Olive Garden on 8136 W Irlo Bronson Memorial Hwy. We have had dinner at this Olive Garden before and Was satisfied. This olive Garden is a convenient place to stop at on our way home after a hour and a half trip to Disney World. That night our dear Friend who actually works there had the night off. After not seeing each other for a month and being my sons birthday we met at the location. The wait was already an hour but we decided to stay because we love the food. When we got seated we had to wait another 20 mins before getting served. We placed our order all at once as you can imagine we were starving. Our got half our entrees first by a food runner the the rest by another server but not our server. We still did not get drinks or appetizers yet until halfway through our meal in switch we had to seek out, WE HAD TO SEEK OUT EVERYTHING! WE WERE NOT SERVED! We asked to speak to a manager twice before I got up and went to the front to seek out a manager. The manager came back to the table and apologized. He helped get our appetizers by then it was at the end of the meal. I would have liked to gotten desert there because it was my sons birthday but it was way too late. The manager comped our bill. In the end the service was horrible. We split the check and we both paid our share tipping the server 15% on both checks. I believe that was fair considering she did not do her job. I did not know that going to that location meant we would get horrible service because we were with an employee. I would think if a you were serving a coworker a server would put their best foot forward. That was not the end to our horrible evening. My friend got attacked on the servers social media page by another server, who was not even involved after our visit. The post on the social media page got so bad she did not want to go into work the next day. The post turned from one nasty post to being cyber bullying. I have never been so appalled and disappointed at a restaurants service. I will not be going back to that location again.
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Irish Celtic
The worst Olive Garden I have ever been to. The ghetto hostesses were looking to seat everyone on top of each other. She really did not want to put us in a booth although I have 3 year old with me. She was trying to put everyone in the same area of the restaurant so you are uncomfortable. Afterward, it took 15 minutes for a server to take our order. Afterward, it took 15 mins for the salad and one breadstick to be delivered. They promised more breadsticks but never brought them. I had to ask 3 times for drinks including asking another server and they never came. I finally had to ask a 4th time and demand them. Food finally arrived and we ate and left. This restarant is more concerned with their staff and placement than their customers. Go somewhere else. It is the prime example of everything wrong with the restaurant business.
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Helen G
Was giving my bill Before we were finished our meal. Never asked if we wanted dessert. When I told her we were ordering dessert she got very pissed. Then she only brought one of the dessert I ordered again she huffed and went to get it. Travelling and my credit card didnt work. Asked waitress to try card on her system. She was very rude and said it didnt work. I said Im travelling and I will call credit card people Again very rude telling me how busy they were and they needed the table for other people.she left so i put cash on the table and went to walk out. She yelled at me that I didnt pay my bill. I told her I put cash on the table. She ran to the table to look and not one apology Worst experience, I love the Olive Garden and make sure when u travel I find one.not anymore
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Maryann Strachan
The service wasnt as good as usual. They were busy so Ill take that into account. My husband and I did the special, buy one take one home. Weve done it before and was very pleased. This time wasnt as good. Very disappointed! My three cheese ravioli wasnt tasty and tough around the edges. My husband had the Alfredo with broccoli and added chicken.. Three pieces of broccoli was all that was on the plate and tasted bland. We told our server he wasnt pleased with it but didnt offer to do anything about it!! To say the least our experience this time was not as good as usual. Weve eaten at this olive garden before and we were pleased!! Not use well return,!!!
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Kelly Kowalski
I havent even met my waiter/waitress and I am so impressed. It all started at 9pm Saturday night and I put my name in with a 30-35 min wait for a party of 4. My pager went off in 10 minutes. I had told my party (the other 3) to take their time coming from the Parks. So no one was here. They said they needed the whole party to be here. So I said I would wait until they got here. The hostess sought me out by name, made me a table and let me wait for my party to arrive. The gentleman Lucas who sat me was so polite and kind. We had a great laugh as I sat. Thank you. Now to meet our waiter or waitress.
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A Private User
Olive Garden is everywhere, but at least you know what youre getting. It was packed on Saturday night with people waiting outside, yet our small group managed to get seated right away--very impressed! Our waitress asked us if we wanted another salad bowl (Im used to having to ask and always feel like its a big deal to get it...). On top with our custom ordering and gave us more than we expected. The chef is amazing--I never saw a pizza from here look so good--like what you might expect on commercials! Highly recommended even though I go so often Im sick of going. Thanks!
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Fernando Campelo
Atendimento rápido, com excelente custo benefício principalmente pra quem não é fã de fast food. Os pratos incluem opções de frutos do mar, carnes, frangos e menu Kids. Excelente atendimento mesmo variando entre diferentes localidades. Ambiente aconchegante.
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Lidiya IlnItsky
My waiter Jackie was very unattentive (need to ask twice every time) unprofessional and messy service. (spreading cheese all over me, table --- saying that is snowing. Bad joke.) I think this person should not represent this restaurant in this manner. 5.30.14 manager Octavia Saunders contacted me via phone with apologies promising to fix this issue so this will not happen again to other customers and offered me a gift card to compensate my discomfort and bad experience, - excellent diplomatic approach.
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Spencer Coleman
Always something wrong at this Olive Garden. The first time we went we had no service at all. Took 30 minutes to order our drinks and get them, my frozen Belini was liquid by the time it got to our table. Meanwhile the 10 top was being attended to by two different servers. Management was on point though, when we pointed it out, which is why they get 3 stars. The next time, there was a long black hair in the food and that meal was comped and a new one brought out. But still always seems like something.
