Address: | 1580 N Woodland Blvd, DeLand, FL 32720, USA |
Phone: | +1 386-873-0055 |
Rating: | 3.4 |
Working: | 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM |
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Robyn Travan
I order from this place a lot. And I am always satisfied with the food. And the delivery drivers are always amazing and always so very nice. However, the woman who owns this place is horribly rude. I called and placed my order today, like I always do, and when I was done, I was trying to tell her I was paying with a card. She hung up on me. I know they get busy but she is always like this. Maybe she should just be behind the scenes and let someome who has better customer sevice skills handle the customers. Always happy with the food, just wish the ordering process was a bit nicer. Makes me not want to give them my money sometimes.
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Kelly-Ann Hammerdorfer
If any other Chinese restaurant in town dilevered I am certain this one would go out of business. I have always been polite and tipped the drivers well, but I finally had to say no more. I have gotten moldy pancakes with my moo shu vegetables, white rice with something pink in it, and food that had become rather hit or miss over the years with more misses than hits. The final straw for me was when they messed up my order twice in the same night, and hung up on me when I called to tell them that the replacement was wrong because they were too busy to fix it again.
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Ashley Crouch
As I was ordering my food, I watched the lady that works here be very rude to someone on the phone. She told the person they would deliver for $16 minimum order and she ended up being even more rude and hanging up on the person. They tried calling back and she ignored the call and lifted the phone and put it back down, intentionally hanging up on this person. Theres a guy who works there that just sits in the lobby, uses foul language, and talks to people on the phone like they are stupid as well. Ive never seen customer service like this.
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Neal Scott
When you walk up to the counter to place your order, the kitchen area looks downright scary. If you can get past the dirty-looking kitchen, the food is delicious. A New York style restaurant with a very basic dining area that mainly does an apparently brisk take-out business. Somewhat pricier than most local Chinese take-out restaurants but the food is worth the premium. 5 stars for Chinese takeout-type food but the kitchen appearance cost a star.
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Perrin Bisogno
I have ordered from here before for one person when I was calling from my home. Today, I called in to place an order for lunch while I was at work. They refused to even take my order because I was only ordering for one person. The woman on the phone was extremely rude. I will not be ordering from here again. Horrible customer service. Decent American Chinese but not worth the drama.
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Heidi Bello
Ok ordered today around 1 pm. Delivery to exactly what they said...45 minutes. So no points off because they tell it like it is. OMG the food was soooooo good! My only issue is they are hard to understand on the phone...might order in person in the future. But this is my new Chinese restaurant...and they deliver!!!
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josephbrlt
The woman that answers the phone is a straight up liar. She said general Tso Chicken is $10 and house fried rice is $5 for a order. She tried telling me a menu thats two weeks old was wrong. She also said that Id have to get a minimum of $25 then mid conversation says $30 of food to get delivered. Ridiculous AF.
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Kate
This is the egg roll I pulled out with my food, appearing to have a bite taken out of it. Im absolutely disgusted, and unsettled and wondering how in the world this happened. I work food, I get snacking. But seriously? I lost my appetite and $22 worth of mediocre food went down the drain. Never going there again.
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Christina Mills
They are rude, disrespectful and I felt racially profiled. They say they deliver but I guess Im not the right kind of customer. I told them I would pay with my credit card and they refuse services. All because I dont live in the right neighbourhood. I never have been treated with such disrespect in my life!!
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April Esquivel
Food is good majority of the time. Sometimes it is very old. weirdest part about that place is the guy that drives a red truck looks like a pedophile and talk to the girls that come in with a weird creepy vibe. Cant run a place with a guy who acts and looks the way he does at all kinds of girls.
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Robert New
Food is standard, but really the woman who runs the place is just horrible. May be a cultural thing as she really cant speak English. You really have to know what you want / how to communicate it when you call in to order. If you have to ask her for something, consider the conversation over.
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AG Creations
Its exactly like every other small Chinese food place, same food, same service, same everything, people got some high expectations around here.. Also bad luck for you if you get sick eating here, also I have been eating here for years and havent had not even 1 stomach ache.
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Linda Hawley
I have been getting food here for over 3 Weeks now. and only once they forgot something took them 2 Weeks to give me what I ordered the woman owner gives me an attitude every time I call in. delivery drivers are nice but shes a capital Bi***
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Phoebe Lewis
the people on the phone are very rude , and if you ask for delivery they acted like they dont go there when they have a bunch of other times , but lately the food just is bad it dose not tasted cooked , i just started going somewhere else
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Gina Dercole
Always great service. We eat here at least once a week. They have only ever messed up an order one time and it was only because I got the guy who was next to mes order because he grabbed mine instead of his. They are always friendly.
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A Private User
We order chicken fried rice, we received plain fried rice, ordered sweet & sour chicken we got what looked like overcooked chicken nuggets and the egg rolls were totally disgusting. They used to be good but now the food is horrible.
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mark breaux
Tge wost Chinese place ever the food is nasty and the customer service is bad they dont know how to treat people and they change there policy day by day dont waste your money its not worth it
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Cameron Harris
Good food, slow delivery. HORRIBLY inconsistent hours of operation ordered once in my life, called four times in total only to have them be closed at odd hours and days. Extremely aggrevating
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Timothy Tyger
Food is worth the wait customer service is a bummer. The owner is the woman that takes the calls she is a very onry person I eat from here all time. Food is on point 7/10 times.
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Noel Baron
The reviews about support demeanor are not exaggerating. Food was 2/5 at best. For 5/5 go to Oriental Garden on Orange Camp & Woodland. Worth the drive to pick up.
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A Private User
The ONLY place in town to order Chinese as far as we are concerned! Its more a take out or delivery than a dine in place but the food is delicious!!
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Preston Williams
Food is always great. Delivery takes awhile but thats because of how popular they are in the area. We usually just call it in and pick it up.
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PJ Feher
Service and food was good. Delivery was quick. They did forget the extra egg roll but had plenty of food left didnt bother to call back.