Address: | 22 W Orange St, Chagrin Falls, OH 44022, USA |
Phone: | +1 440-247-7474 |
Site: | mitalian.com |
Rating: | 4.2 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
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Gabby O
If it were based on the food and decor of M, I would give this 5 stars. I have been to M a dozen or so times and have always had delicious food and enjoyed the ambiance of the restaurant. However, I have encountered horrible service the majority of these visits. The servers have more often that not been downright unpleasant. The first few times, I thought perhaps it was simply a bad night or a particularly unhappy server; however, given that I have had a pleasant server twice and all other times have been awful, I cant help but think they are purposefully hiring unpleasant servers. I cannot say whether or not I will be dining at M again.
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Vivek Babaria
For being one of the "it" places in the area, I am unable to give this restaurant the 5 stars it has the potential to earn because of the chaos we experienced Saturday evening. The food was incredible. We tried to order four courses but unfortunately course 2-3 came out before our salad. The food was tasty and not overburdened with garlic. I enjoyed their margarita pizza and usually judge a gourmet pizza place on their ability to do the simple things well. (They passed the test.) The manager ended up packing our pasta to go free of charge and that tasted well reheated the next day. I look forward going back on a less busy day.
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Heather
Our sever Kayla was amazing. She recommended multiple items on the menu and suggested if fish was our thing to go for it. Wow was she right about that. We ordered the halibut and pizza. We were not disappointed at all. However we should of listened to her about the bread because we didnt have room for dessert and ended up taking half of our dinners home. I would highly recommend stopping by and grabbing a bite to eat. Plus if you have to wait they have a glass blowing shop right next door. Great food, AMAZING Service, and well priced. Cant wait to go again and try something else from the menu.
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Terry Capuano
We went there to enjoy the outdoor room. The waitress was not at all friendly, until she gave us the check. We tried to talk with her, but she just came and went. The salmon was good, but the chicken was an overcooked piece of leather. Not at all what you expect for $17. I guess they cant afford to put ice in the water either. Nice place to sit an watch the cars go by, but I would not recommend the food.
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Joel Brotman
Dont go on a Saturday evening, even early as we did (6:00). The staff was clearly overwhelmed by the packed house. The noise level was nearly intolerable. Food was not hot when it arrived. Having said that, it might be a nice place to go during the week, and we may give it a second chance on, say, a Tuesday. Food was good, just sat too long before being picked up.
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LK Kowalski
Went there last night to get a late bite and sat down , waiter gave us menus, we ordered our drinks and he promptly took our menus! I said we didnt order he said the kitchen is closed!!! A GOOD waiter would have mentioned that the kitchen is closed or will be closing shortly if we wanted to order when we sat down !! Was very disappointed......
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David Hahn
wood fired pizza and dinner roll haf a good crust but the dough itself was flat and undercooked in the center. my children lovwd the cheese pizza despite on side being burnt black along the edge. the pizza crust had no yeast bubbles and was floppy in the center. the taste was fantastic for the calamari and carbonara.
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figuringitout05
Went on a week day with a large group, about 11 total. We waited over 2 hours to get our food, one person had to leave and get a to go bag. When the food came out, nobody was impressed with it. My sandwich was very plain and bland tasting. Most left tired and hungry. I would not recommend it.
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Christopher Towe
Nice place to eat outside in the summer. Food is decent as is service. Scene is about as cool as it could be. Most folks are a little older and coming for a drink and a quiet meals. Nonetheless, place is moderately kid friendly (simple kids menu) and they appear to allow dogs on the patio.
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Rob Stanziale
First visit. The food was great. The Antoinett dish with zoodles(zucchini noidles) was good. My wife had shrimp pesto with doodles. Both were good. The Sicilian Mule drink was good. The staff was good and we were asked by more than one person if meal was good.
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Pee Jay
Worst experience of our lives. We waited 30 minutes to get in and then we were ignored and unserved. We walked out after sitting at the table and ignored for 40 minutes. Would never set foot in the place and highly reccomend any other establishment but this place.
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Robert Stinson
Ive eaten in this restaurant six times in the past 4 days and other than the food taking a little long the quality has been outstanding the service is friendly but I love the variety and the uniqueness. Great open-air environment
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Joshua Eickmeier
We really enjoy the pasta and the location is quite nice. We were very disappointed when M got rid of its real desserts and good coffee and went for cheap coffee and shot glass desserts. Those were a big reason we went there.
JA
jaws shark
The food was very good but the service was very slow. I literally needed to wait an hour even when The restaurant was not busy. In conclusion the service was slow and the food was good leading me to give it 3 stars.
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Isaac Praul
Been here multiple times. Always enjoyable. Great food. Great bar. Great service everytime. Loud atmosphere. Very clean inside the restaurant and bathrooms. OK views if the glass shop is open and you have a good table.
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Alexander J Dibbin
Ive had great appetizers (especially the carpaccio!) and great cocktails. But I only gave 4 stars because Ive had 3 separate main courses that were all ok to good, just not great. Service and atmosphere are also great.
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Kyle Schwind
had a great experience. Beef gazpacho and calamari apps were to die for. Half of the entrees at the table were excellent. something to be desired in a few of the pasta dished. all in all it was a wonderful meal.
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D small
As soon as I walked in the waiter at the bar greeted me and was really nice, the manager even came by to make sure I was taken care of while waiting for a to go order. The pizza was amazing best ever
JD
JDK
Bartender was stealing customers food and putting it in take out boxes, hiding the boxes in various places around the bar while having the kitchen remake it. Manager stood there clueless.
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Arlington Kuklinca
Popped in for a late lunch. Superb. Great food and our waiter was a treat. Even made wife a cocktail which was not on the menu. Looking forward to summer and outdoor dining!
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mark zaveson
what a wonderful place! we stopped in after a horse show and the food was amazing! high quality. large portions. open air. kids even loved it. thanks so much!
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Nick Glunt
The food here is so damn delicious. Great drinks too. It is a fancier place, though, so your bill will be a little bigger than usual. Recommended for dates.
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M. Theresa Carozza
Great atmosphere. Very good good and service. Our waiter took our table and served us since our actual waitress had not come yet. Weve come here a few times.
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Karen casey
Very nice place outdoor seating is wonderful just stop by for a drink and appetizer food was excellent as well as the service will be going back