Umami Sushi & Grill Fusion

Reviews 6

SO

Sophia Mullins

I came here with my family. We ordered the shrimp cocktail, agadashi tofu, a California roll, and zen chicken with sauce on the side. (There were actually no options for chicken that were not deep fried or slathered in some absolutely unnecessary sauce.) On the menu, I saw a dish that was described as being like orange chicken. What kind of self-respecting (taking themselves seriously) restaurant serves Orange Chicken?? They invested a lot of money into the interior, it looks nice, so I beg the question of why they would not care about their food or menu? They might as well serve Mcnuggets. That was supposed to be a joke, but, really, McNuggets are more edible than the zen chicken. It was for my 3 year-old daughter, but I had one, the only piece that anybody ate from that plate that day. It was almost all batter and puff, and what tasted and felt like a tiny chewy chicken throat inside. I actually had to spit it back out, because it wasnt edible. I may have been able to keep it down if it was actually a chicken throat... I mean, at least that would have had some nutritious value, but it wasnt. It was just batter and gross. We had asked for the sauce that was supposed to go on it, to be on the side. This sauce was straight mayo. It was not pleasing to us. Even the Agedashi tofu, which is traditionally meant to be lightly dusted in batter and be served with a broth, was given to us drenched in some crazy sauce that tasted like teriyaki. Instead of it being in a broth, they did this sauce on top of it. It blew my mind why this syrupy sauce was on it. Who was it helping? To what end was this sauce willing to accompany this dish? Why was this sauce here? I had so many questions. It was topped with dashi that gave one a feeling that they were biting into a sock, and it felt like you were swallowing a piece of your own gym sock. And now the most obvious and malicious act committed against my poor, hungry and tired familys senses was the shrimp cocktail! The shrimp was butterflied. However, for some reason, they boil the shrimp before they even de-vein it here. (Instead of cleaning: de-veining and butterfly-ing, and rinsing the shrimp, and then cooking it.) I know this because my shrimp, although de-veined, had the entire contents of its intestinal waste tract rubbed onto the side of the shrimp. What villainy is this?! What did we ever do to Umami Lounge to deserve this? When I pointed it out to the waitress and asked if this was some kind of MISTAKE, she said no. Another server walked up to help. I asked again, to see if she was sure. Because I feeeeeel like this is a mistake. She took a good look at that poop, stared at it, squinted her eyes and nervously said no! She said that all the shrimp that she had seen looked like that! What?! So youre telling me that someone comes in here and painstakingly slices and grates vegetables to use as garnishes on dishes which are arranged using shape, color, and texture to make food look appetizing, JUST SO they can serve us that food with its OWN POOP right on top of it staring you and your loved ones right in your faces? What kind of mean-spirited person put this all together, looked at that poop, which was ON TOP of the food and said, "good enough"? When I asked the waitress this, the other server who was present the whole time and heard me ask all these questions, but said nothing about it initially, now suddenly admitted that they dont mean to. It was a mistake. So, when shown this mistake, it was not at all accidental, in fact it ALWAYS looks just like this UNLESS I take the time to ask about the motivation behind this shrimp, why they worked on the presentation of something wearing its own poop on purpose. Then the answer changes. Why did I even have to do that? Why is this even a question? This was a very regretful experience in many ways.

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CO

Costin Hoffmann

This is the restaurant to go to, no joke. It is the best sushi, hibachi and price. It blows Kobe, Fuji AND Yoshis out the competition. The employees are friendly well mannered and very well presented. The environment is modern, inviting, exciting and very well maintained. It is by far the nicest and cleanest resturaunt in all of Conway. I have eaten there a few times and NOT ONCE have I been dissapointed. The rice has NO cold spots or hard crunchy spots. The chicken, shrimp and steak are flawless and cooked to perfection. The sauce the veggies are cooked in is PERFECT, not too much soy sauce at all. Im telling you, if you want perfected sushi and hibachi, THIS IS YOUR RESTAURANT. (Tiger eye sushi roll is to die for) The menu is endless and have many items to feed your appetite. I am glad Umami came to Conway. Hands down, BEST EVER. PERIOD.

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AA

Aaron Rodden

After over 15 minutes waiting for a server after being seated, we left. Not even busy on a Monday night. Not going to complain to them. Just got up and walked out. A server walked by our table numerous times waiting on other tables. Last couple times we went the dining room service was lacking. Going to spend my money somewhere else. Sad that this place has gone downhill. Last couple of time we have been here the portion size on the different noodle dishes was smaller and smaller, but price remained the same. Food quality and flavors also seemed to have lessened over time for some of the items we usually ordered on the dining and sushi menus.

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KE

Kelsey Prowell

Food is wonderful, service is TERRIBLE. Waited about 10 minutes to be greeted, another 10 for our drinks, when the food finally came we asked for yum yum sauce (our mistake) which also took another 10 minutes (we had already finished half our meal). We ate at around 1:00 on a Sunday. I think there was one other occupied table in our section. Ive decided to just start ordering takeout- the service has become unbearable. Its not just the server latency, but the complete lack of care. No smile, no hello, just "what can I get for you?" Like I said, if the food is worth the horrible service- this is the place for you.

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OK

Okan Bingol

Definetly disgusting food and not drinkable cocktails. They should stop use cheap liquor. I checked this restaurant on google maps read all comment and we decided to go with my wife. I been a lot of best sushi places all over the world. It is not a sushi or whatever. They use cheap and fake product i am sure they use some msg too( my guess) fish color is not looking real and fresh look like color used. Any ways. I dont know conway people they really like but if you are really asian sushi lover its not sushi. I never gonna visit again this one. Horrible experience.

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MA

Mark Conover

My new favorite restaurant! Top marks across the board. Fusion normally makes me a bit wary but this is simply food done right. I have not had anything on the menu yet that has not been great and i have been a minimum on once a week for the last 2 months sometimes more. best place to eat in Conway IMHO. Staff is great chefs even better. The Owner has been on the premise every time we have been there and they all care about the customers dining experience. It does not disappoint. We used to go to Fujis one a week now we go to Umamis instead.

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