Address: | 1 Lake Ave, Colorado Springs, CO 80906, USA |
Phone: | +1 719-577-5776 |
Site: | broadmoor.com |
Rating: | 4.1 |
Working: | 11:30AM–12AM 11:30AM–12AM 11:30AM–12AM 11:30AM–12AM 11:30AM–12AM 11:30AM–12AM 11:30AM–12AM |
EN
Enigma Wyoming
Three reasons for my low review: 1. A 20% mandatory gratuity added to EVERY ticket as a "convenience". I enjoy tipping like I also enjoy applauding after a live performance. I would not enjoy my exuberant applause being mandatory to being admitted to a live performance, just I did not enjoy a 20% gratuity being mandatory after this meal. I find it insulting to think I am somehow "inconvenienced" by calculating and adding an appropriate tip. Like I said, I enjoy tipping so this logic would suggest I should also be grateful if somebody ate my dessert so I wouldnt have to worry about gaining weight. I cant help but believe it is deceitful to place a line item for a tip inclusion on the signature slip after the credit card is run, as is the case here. I have to wonder how many patrons are engaged with their group and pay no attention to the charges (as I often do myself), and then leave another 20%, give or take, after the fact. 2. The food was so-so, average at best. My lady and I shared a Reuben sandwich, with celery and carrots sticks and some moderately warm potato wedges, along with two pints of Guinness for a little over $38. A generous rating on the sandwich would be average if it had been warmer. 3. Ambiance wrecked midway through the meal. My lady and I arrived, with week old reservations, at 4:00 on Saturday afternoon. We were seated just inside the restaurant in a fairly large room with about 15 - 20 tables, at a table for two that was about 2 feet wide and 3 feet deep. There were no other customers in the room at that time in the afternoon. It was peaceful and quiet, just perfect for our belated Valentines meal together. Before our food arrived, the hostess seated another couple at the table next to ours. Their table was 2 feet away from us, and there are at least 6 other tables for two in the same room, and I am sure even more in other rooms throughout the restaurant. Now imagine this .... it is still a very quiet room, and a total stranger is sitting closer to me than the lady I want to have private conversation with, for no apparent reason!!! I got up and found our server, and asked about this situation. A manager came out and explained all the other (still empty) tables are reserved. Are you kidding me??? Like I should believe all the other tables in a 90 person occupancy establishment are reserved specifically and these two tables are the only two that were not reserved specifically? As I said before, we also had reservations for a week. She did offer to move us, but how embarrassing is it to pick up our food and move right after another couple was seated? I said no to the move, but she insisted (as if to think I would be happy to be insultuous?) until I simply said "Its too late". Fortunately the couple seated next to us were lovely and we enjoyed our conversations about the weather, and the Broncos; nice filler conversations and not what a typical Valentines dinner conversation would be like. For the record, they also found the situation uncomfortable. So, one might think I would not recommend the Golden Bee to others, but that is not the case! If one wishes to see a live, real life reality version of Hans Christian Andersons "The Emperors New Clothes", then this is a cant miss opportunity. In this performance, only the village idiot can not see how wonderful and fabulous this place truly is. Since Ive been called an idiot before, and have even thought myself to be an idiot (like if I had not looked at the bill carefully this time), this was not at all a unique experience; just a very disappointing one.
M
M K
Went there a couple of times over the past years, the first experiences were good. Attentive service, good food. Last year my husband wanted to go there on a Sunday after hiking all afternoon. We had an early lunch that day, hiked, then had dinner at the Golden Bee (fish and chips for me). Within 2 hours I was so sick, nauseous, vomiting half the night. My husband ate a couple of bites of my food and told me the next day that he also wasnt feeling well. A couple of days later - because I thought that they should know - I wrote them in a nice and civilized manner about what happened after our last visit. I never heard back from them - not what I expected. Nothing, nada, no reaction. I was surprised to get food poisoning at the Golden Bee, but I havent eaten anything since lunch that day and was fine in the hours before having dinner there, so I feel confident to pinpoint it to that dinner. For over a year every time someone wanted to go to the Golden Bee I declined, until today. I have to say we never, not once, made reservations and never had a problem getting a table. Today I got there well before 6 pm, the first hostess who greeted me was very friendly, but the one who was supposed to get us a table had her nose very high. She asked me if we had reservations and I said no. Then she said that theres nothing available and to be back at 7:45 pm if we wanted a table at 8 pm. A wait of over 2 hrs and the place was empty. There were only 2 tables taken in fact. This experience really did it for me, well never be back. I know that they dont care about that, because they didnt even care when I got food poisoning which shouldve been a concern.
RI
Rink Murray
The enemy of great is greater. The Golden Bee was a special place. It was easily the best bar I have ever had the pleasure of visiting. It could be hard to convince first timers that a bar where you sing showtunes and standards while drinking yards could be a blast, but it was infectious and I have NEVER seen anyone have a lousy time at the Bee. The Bee has always been a roaring good time and thats why the lines existed. But the enemy of great is greater. Because of the wait times, someone thought you could expand the Bee and it would still be great. Its now more than twice its original size. The piano has been moved to a tiny stage and the piano player needs a microphone. The staff there acknowledged that the Bee is usually not crowded anymore. As a result, the Bee no longer routinely has the same energy it once did. What is now a half-empty Bee would have been full. And this half-empty large room seems much more empty than a half-full small room, if that makes any sense. It is much bigger and less special. It is still fun, dont get me wrong, just not what it use to be. If I could, I would rebuild that wall. The old Bee was worth the wait. And I couldnt wait to go back. Now, I can wait. But ironically, I dont have to.
JA
Jamie Reece
This place sucked. Reservation for four, easy enough. Service was poor, we continually had to flag people down for everything. The cheese dip for the pretzels tasteless. The lamb-burger was terrible, more feta cheese than meat and the side of fries was somewhere between over cooked and raw. The manager (assumed) did stop by after we complained about the lamb-burger, offered no solution only an apology. Then we were charged a 20% tip "for our convenience." When I asked about the tip, they seemed baffled that I would have an issue with being told what an appropriate tip for poor service should be.