Address: | 6305 Commerce Blvd, Rohnert Park, CA 94928, USA |
Phone: | +1 707-585-7647 |
Site: | panerabread.com |
Rating: | 4 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 7AM–10PM |
ME
Megan Fassold
Ive come to this Panera multiple times and have never had an experience like this. I ordered online for rapid pick-up because I had $5 off from doing so. I placed the order at 11am to be picked up at 2:15 pm. That gives them 3 hours to be prepared for what is in my order. I get there at about 2:10 and I can hear them complaining about my order so I get up and ask what the problem is. They proceed to tell me there is no soup left for what I had ordered and that it ran out right before I placed the order at 11am. They have my cell number and my email and had THREE hours to figure out the problem. I got NO call, NO email and NO Panera! This is absolutely unacceptable customer service. If I were in a rush on my lunch break I would be way more livid than I already am. I am completely disappointed in the way they handled this order. HORRIBLE customer service and in no way was this "rapid pick up"
JE
Jean Reed
Ordered two salads and mac n cheese to go last night, both salad boxes were open in the bag and everything else was just kind of thrown on top. To top it off, a thoroughly rotten black avocado had been sliced onto my husbands salad, so he just threw it away. Had a problem with this place before, talked to the manager Joe, he asked me why I came back! Well I wont be coming back again, thats for sure. Writing a nice long letter to Panera too as I eat at Panera restaurants all over the place, but the lack of giving a hoot which is so prevalent in Rohnert Park really shines through at this place.
AB
Ab Painting
Good food friendly staff. But... They would not take my cash??? She said to much fake money going around. Card please... I was like excuse me... This is united states currency not pesos or some other money. Food is good... But i wont be back. What they dont like to count out the cash drawer???
GA
Gabby Salinas
The service is terribly slow. No matter what time you go through the drive through they take a very long time. With three cars in front of me I waited 30min once. But i like their salads so I still go once in a while.
MA
Maynie Shiloh
Wow-They delivered (1/2 late) breakfast for a meeting and the fruit salad was very mushy and not fresh looking at all. Not impressed
DA
Daniel Wylie
I had the Thai Chicken Salad for lunch yesterday which was good. Outdoor seating is nice too.
DO
douglas carrig
I love their breakfasts, theyre always light and great. Their coffee was really fresh too
DU
Dustin E
The food is fairly good and healthy... The staff is nice and the manager very attentive.
SH
Shaun Harmon
Great fresh food. A little pricey but worth every bite. Dont forget to get a pastry
JO
John Willis
I love the fudge brownies, and coffee. Great wifi. Beautiful girls. Whats not to like?
DA
daniel slayter
Yummy. It is awesome to bring the family here. It is great for kids and healthy eats.
JA
James Butler
Small sandwiches and large salads! Always really good quality though.
EV
Evan Cantwell
Very good for fast food! Bear claws are huge and they have good staff
DA
David Earl
My wife and I love going to Panera Bread, we love the food.
MI
Michele Tran-Wong
Nice quiet clean food was great service was even better.
RH
rhiodoy hiroc
This place has a great choice of drinks and pastries.
JE
Jenny Ricketts
Good food, wonderful service, and friendly people.
S
S P
very slow service and horrible order accuracy.
ST
Stephon Bryant
Great customer service from Amber the Manager
TI
TinaMarie Jackson
Mark has made a team out of this place!
B
B Koo
Great food. Nice and cozy environment.
NI
Nico Rondet
Great place but complicated menu.
DO
Donk Rubbler
Top-to-bottom incompetence.
JO
Joe Parker
Good soup and sandwiches
FA
fatboy SRK
When isnt Panera AWESOME?
NO
Norberto Balinado Jr
Has a drive-thru
DE
Denise Summers
Love the food
KI
Kirsty Kumpula
Great bread!
LO
Lori Converse
Yum