KFC
| Address: | 10350 Twin Cities Rd, Galt, CA 95632, USA |
| Phone: | +1 209-744-1700 |
| Site: | kfc.com |
| Rating: | 2.5 |
| Working: | 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM |
Location
Photos 39
Reviews 33
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Sabrina Jones
If I could give 0 stars I would. Ordered Dr. Pepper and they gave me FLAT Pepsi. Asked for extra honey, they gave me no honey at all, and ONE butter pack for FOUR biscuits. Then, they gave me mac and cheese when I asked for mashed potatoes. How badly can you screw up one order? Yes, these three things all happened at once. This was after a previous terrible experience in which I ordered a meal that came with one leg and one thigh. They were out of thighs and offered two legs. I said thighs are bigger than legs, can I just have three legs? She said no. What? Its YOUR fault for being out of thighs. Terrible customer service, terrible food, and terribly long drive thru waits. Will never be going here again.
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Rebekah Ludikhuize
This KFC has poor service and management. Everytime I go through the drive thru they have me park up front to wait for my food. It can take up to 30mins to wait for food from the drive thru. Last week my husband and I went with our 3 kids and our friends with their 3 kids. We waited 50mins before they finally brought us our food. They lost the order for our friends after waiting 50mins and then had to wait another 20mins to get it. We all complained to the manager who in turn only gave us a $5off coupon. I will never go back to this location! Someone in upper management needs to come out and fix the problems at this location. Its absolutely ridiculous!
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Jeannette Davis
Food is good, in spite of the lazy staff. The front door is very difficult to open. I thought it was locked. When I began knocking, the girl at the counter just looked at me and turned away. Finally, a customer came and openes the door for me!! Also, I ordered the chicken tenders and baked shrimp, which I have had a few times. She looked at me as tho I was ordering tacos!! Then I received deep fried shrimp instead. Not quality service. Next time Im gonna go elsewhere. Its not worth it.
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Pete Morales
Very disappointed at this place every time that I go, and try to order a 8 piece meal or bigger, they never have enough chicken, of one kind to completed my order.they always try to mix different kind of chicken to make your order. Last time that I was there they didnt have any original chicken at all. and they still had about 2 hrs more if business. This place have poor service and poor management. Not a recommend place to eat.
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stephen lee
Do not eat at this place. Customer service is rude. Employee or manager does not answer store phone. Called corporate and never received a call back either. Store website and location states that they close at 10. When I got there at 920 everything was closed door and I came to the door and the employee just looked at me and continued cleaneding. I do not recommend this place at all.
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Todd Robertti
I dont think Ill ever go here again. Ive also reported this location to the health department. The store was filthy, food all over the tables, floor and a number of staff were walking on top of chicken bones in the food prep area. I have never seen a restaurant in such filth in my entire life.
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Brandon Martin
Staff is unfriendly, there is always a wait, and the sandwich buns are always stale. Last time we went they had no bacon or cheese on a Doublicious and left one piece of chicken out of a meal. They also did not give us drinks with the meal, didnt realize until we were home.
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Karen Acuff
It seems like I have to pull around and wait every time I go to the drive thru. The food is hot this way, but its not my favorite "fast" food option. If I have to wait some things are hot while others are now lukewarm. Its chicken, its good, I keep going back.
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Nancy Allen
Went to KFC in Galt because there is a Long John Silvers under the same roof...a long time guilty pleasure of mine. ...so...I get to eat greasy but yummo fish AND KFC cole slaw at the same time! Granddaughter loves the KFC chicken bowl.
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Mona Haigh
They never & I mean never have enough skinless chicken ready & today they decided they were going to charge me $1 more for the piece of chicken to replace it, the chicken isnt that good grr. Not going back there ever!
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Patricia Webb
Drive up window and area around it were filthy. I havent been inside. I dont think I want to. Servers at the window lacked people skills. Food was as expected. Cleanliness should be more important.
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david santana
Had to wait a half hour to get our food plus it was rock hard and taste burnt this place has always been this slow they even gave the wrong order to others the whole time we where there
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Marilyn Silva
Terrible service in the store. It is like an employee Playland. Order was incorrect and the tables are filthy. Will never go there again. Need a new group of employees.
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hayley avery
Most of the time they dont have what I want to order sometimes to order a family meal it takes 10 to 15 minutes for it to be ready. Some of the staff is lazy.
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Mathew Di Nicola
The food is what you expect, but the service is extremely slow. It took over 30 minutes to get our food even though we didnt order anything unusual.
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Angel Morgan
Everything was delicious. Quick service. Wow. Idk why? Maybe the noon time rush has better staff. Thank you KFC. Lunch was great.
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Daniel mart
This was the worst customer service I ever had . Food has cold and the workers need to work on the attitude.
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will becker
Super slow and poor service. Food is typical KFC. Management should oversee their employees better.
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James Miller
We waited for nearly an hour and still didnt have our food ready. We ended up leaving without it
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TheStackrabbit87
Food came hot. Good sign. Also has a Long John Silvers located inside. Chicken + hush puppies!
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Scott Nation
I was ordering one day and a somewhat large man looked at me as if i was a skinny freak!
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felipe ledezma
Just came to eat and got some raw chicken from the ljs side of the menu
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Beau Baiton
Mess up the order every single time its not that hard to do it right.
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Amanda Ricks
Food was fresh and Samuel H was super friendly
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Dennis Diede
They have a Long John Silver fish food
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Darren Whitney
Nice clean and kind of secluded.
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Marco Haro
Normal KFC but smells like fish
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Ana Valdez
I did eat it but not so happy!
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kenpachi Zaraki
Its what you expect from KFC
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mike cox
Terrible food
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Tom Le
Happy servers.
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David Parr
Slow service
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Aldo Samaniego
great place
