Address: | 80 W Esperanza Blvd, Green Valley, AZ 85614, USA |
Phone: | +1 520-625-3680 |
Site: | arizonafamilyrestaurant.com |
Rating: | 3.6 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM |
ED
Educated Respected
Whoever Dane is that gave the review saying the manager is cranky, I would like to add she is also not very smart. I have eaten here once before & eaten in the back room Bar listening to music. All 3 of these times were bad service. I dont plan to go back as long as she is GM. Bad service usually exists where there isnt enough competition & this is the case. When I asked the waitress what kind of lettuce the salad has & I didnt want iceberg, my waitress told me she would substitute the spring mix for spinach since she said the salad has mostly iceberg lettuce (which we know has no nutritional value). When she brought me the salad it wasnt spinach at all. When I mentioned it she said they didnt have any spinach. Although I kept my cool, I was flabbergasted that I was brought a plate of food I didnt order & they think that is O.K.?! Then she didnt refill my empty glass so I had enough & asked the clean up girl if I could talk to the highest person in charge. She got the owner who listened & we were having a logical conversation until the GM came. I suspect she was in on the deceitful salad because the second she opened her mouth & said, "in defense of the waitress"....I told her "I couldnt hear a word she was saying." There is no defense when a customer is served something they didnt order. The waItress could have told me they didnt have it & would I like something else. The GM is so ignorant, I wouldnt be surprised if she told the waitress to serve it as is without telling me. After the GM opened her mouth she made me so mad I told them I couldnt finish my meal & left.
HE
Hector Gaba
Location: Right off Interstate 19 and Esperanza in Green Valley Atmosphere: Very dated but clean. Definitely not catered to the under 50 crowd but that is to be understood as this was in Green Valley. Food: You can tell that this food is geared to what I call the "bland" eater. I ended up ordering a chicken dinner with two sides (baked potato and green beans). Unfortunately the chicken you can tell was dry, the bake potato was okay and the green beans had absolutely no flavor and were very "can" like. Again, I understand that this was in Green Valley, AZ. We did order other dishes like chicken tenders, spaghetti for the kids, etc. All seemed very "Sysco" like, meaning "straight out of can". You can definitely tell chicken tenders and the spaghetti sauce was of that nature. Recommend: Unfortunately, no. For dinner, I would find another restaurant unless youre okay with no flavor in your food...but bless their heart they were trying.
WA
wagne5a3
I eat here often. Why do i keep coming back? Well its simple. Overall the food is great! For a busy restaurant the service is pretty good too. Sometimes the food takes a bit to come out but you have to remember this is a popular restaurant especially in the winter months (snow birds). I also like this place because they have a wonderful bar in the back portion of the restaurant. The drink prices are great and so are the appetizers! They also do karaoke 3 nights a week and draws a pretty fun crowd! Another great thing about the Arizona Family Restaurant is that the owners always decorate for all of the holidays. Shows they really care about the customer. I really enjoy their christmas decorating. Looks like santas workshop! Dont pass this place up its pretty darn good!
MA
makenzi davis
It seems like a nice and homey place when you walk in. The food was out in a timely manner. Very over priced for what you get (canned green beans?). As my husband and I and our young child were getting in our car after leaving, the waitress proceeded to chase us to the parking lot and yell "sorry you didnt get your military discount, but REALLY?" waving the receipt in the air while other customers were walking by. Apparently the tip left on the receipt and the cash on the table werent enough? Im still in shock that something this trashy can happen not only from a grown woman, but outside of a "family restaurant".
LU
luckymeloa
A decent diner Waitstaff will do everything possible However they no longer serve a good vegetarian burger They switched from a mix which was awesome to the frozen mushroom cardboard pAtty that everyone serves and is worthless Really hope you wise up and bring back the excellent vegetable burger mix you were serving for years Im a vegetarian and I came to your restaurant once a week for that meal I was there a few days ago after being in the east coast and you are no longer serving a edible verge burger I had no other reason to come to your restaurant so until you get the right kind of burger back I wont be
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Sonny Blandin
i would give this a higher score if everything they made was at least somewhat made from scratch but you can tast the box or bag that it was dumped out of and in to a pan or microwaved i am a master chef and i hold a higher standead to the restaurants that claim scratch cooking especially when everything tast like it came from a package of some sort so if you are looking for already prepared heat and serve food that you can make better at home then this is the place to go but if you want real home style cooking go else where then here
JO
john andrejco
went to dinner, ordered prime rib off the menu, 11.89 each. ordered well done, waiter brought out rare, red and bloody. had to send it back and wait while my wife ate her dinner. finally my dinner came out semi-well done and tough. should have had a chain saw to cut it. got the check, charged 23.99 each. questioned the manager who was absolutely useless, and told him I was there for the same dinner a week ago, charged 11.89 each. he was silent and unconcerned. will never set foot in this place again !!!
CA
Carole Thompson
We visited this restaurant three times in one week. Our first two experiences a were excellent....both in food and service. The third was the exact opposite. Service was slow...even the first contact by a wait person, food came out COLD, took awhile to even get the attention of a staff person to get food remade. If we had not had two very good experiences we would not come back!
BI
Bill Goodwin
Our waitress was fast polite and made the meal better. The food had flavor and was hot.Tracie was our waiterss. The only complaint would be that another waitress was rude and kept interfering with our service we didnt get her name but she is tall with short hair, she acted rude not only towards customers but also towards others that work there.
NA
nadine hutchison
It was my moms birthday and we chose to have breakfast here. Our waitress was rude and impolite. Other times weve gone weve received the same unkind behavior from a few of the waitresses. Its unfortunate because the restaurant is close to our home and we like the atmosphere but not if they chose to treat their customers poorly.
VI
Vicki Selia
We had an incredible dinner. My husband had the all you can eat fish and chips. The dish was fresh and the coleslaw was amazing. The prime rib was perfect and tasty. My Dad had what my husband had and his wife had a rib eye steak. The service was topnotch and our meal ( with two martinis) was $ 50 with a generous tip.