Address: | 1102 Beltline Rd SE, Decatur, AL 35601, USA |
Phone: | +1 256-306-1880 |
Site: | olivegarden.com |
Rating: | 4.4 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
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Kelly Mattos
The entire meal was fine until the check was delivered. The amount of my total bill and tip was 50.00. About 2 hours later I checked my bank statement. Only to find that I had two separate chargers from Olive Garden. I called the manager and spoke with Tyler (he was very polite) who informed me that my bill had been discounted by the waitress and the difference had been written into the tip field. This is clearly theft by one of the employees. She removed a portion of my bill to increase her own tip. I am outraged at how I have been treated. I am furious at this woman and have great questions about her moral character. Did she wright down my card number? Is she planning on stealing from me, again? Her behavior is illegal and repulsive. I was treating my husband to lunch at what was once our favorite restaurant. I have spoken to several managers and they were very quick and respectful with the situation. From my understanding the waitress has been fired so hopefully no one else will have the same problem. I highly suggest that any patrons that were at this location on 5/25/14 carefully monitor your bill and bank statement.
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chris sapp
Visited Olive Garden in Decatur Alabama on 4-20-13.Truly ran by INCOMPETENT staff. Ill be straight to the point. Waited 15-20 mins to a half empty restaurant, old food stuck to a supposed clean glass, hair in another glass,two drops of dressing on our salad,stale breadsticks that were not even warm, 11 year old daughter ordered chicken alfredo & they brought her an adult size portion which is almost 3 times the cost of a childs. I have never had bad service like this at Huntsville or Florence.
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Bridget Richardson
My daughter and I come for our birthdays ,but its not only time we go but thats our treat.she turned 18 and the waitress was so sweet she gave angel a desert she chose the apple one on a folded crust with ice cream and Carmel sauce it was amazing!!! Teramsu , lemon cake, and the fried sugar coated dough with chocolate sauce is yummy also..
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anna laidley
Friendly waitress. While eating a roach crawled up the wall and onto a plant on top of a tall shelf. And when we told a woman says rudely "I dont see anything so there is nothing there" and the table behind us saw it as well. So we left after just getting our food. And the chicken in my sisters pasta was mainly fat. It was disgusting.
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Russell Perrin
I have had good service here in the past, Ive also had to walk out. Im not going to sit for 5 minutes before even getting my drink order while listening to the wait staff cut up in the kitchen just to have them walk past me to get the order of a 5 table. Former waitress informed me the staff gets high on breaks. Unprofessional.
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Caitlin Perkins
I ate at Olive Garden on 4/20/13 for Prom and the food was really good but we didnt get any salad or breadsticks until after we got our entrees. Service was a tad slow, but the restaurant was completely packed from Prom-goers, so I understand that. But I wish I had my salad when I sat down at the table.
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Sheila Palmer
Waitress was rude. She was nowhere to be found, especially when it came time for the check. She also claimed she could not bring my table butter because there was no butter in the restaurant. Sort of hard to believe. Overall, the food was of good quality.
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Evgen Lostrikov
Olive Garden is always a great place to eat, especially with kids. They have amazing food and friendly, efficient service. The salad and breadsticks are a nice bonus. We thoroughly enjoyed our meal and the atmosphere. Would certainly eat here again.
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Chris Henke
We live in Madison and are closer to the Olive Garden in Huntsville. We make the drive here because: lower wait time, better service and the general location and appearance is much better than the Huntsville location.
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Ashley Clem
Customer service was great! Even servos from other areas were helping each other out and checking on us. Food was great and plenty. Loved the free taste of wine. Id forgotten how good the merlot was.
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Amanda Hood
We had an awesome lunch the other day. The food was terrific as always and the service was incredible. Our server was Michael J and he was hilarious and super friendly. We had a great experience!
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Mickey Brannan
The food was amazing and the service was the best I have experienced in a very long time.The atmosphere was very authentic to the style of restaurant. My overall experience was 10 out of 10
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Robert and Angie Richardson
We had a very pleasant visit with a very good waitress that took care of every request and took time to also have a little small talk....very pleased with this dining experience
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Alayna Toons
I love this place because it is easily found it has great service and it makes u feel of a higher class and it also really reminds me of Italy plus great food
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Richard Wilmoth
Terrible service and the food is tasteless! Go to Francescos or Alfonsos less than 1/4 mile from here and you will get better service and amazing food. YUCK
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david Siegel
Great place we went for prom night and they got the food put faster than other places casual anything you buy is worth the money with large portions.
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Harold Burkett
Just ate here for fathers day lunch. No complaints. There were 7 of us, we got in within 20min without reservation and the food and wine was great.
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Naomi Stewart
You should try their eggplant Parmesan! Its Soo good! Or their smoked salmon...Awwwe!!! My 2 favorite dishes, not to mention the hot bread sticks!
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Steve Connolly
I found this to be the best run Olive Garden around. Have been to many in Florida and Alabama, this ranked #1 in food quality and service.
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Maria Uriostegui
¡Todo estuvo delicioso! Everything was delicious!
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Denise Abrams
Had an incredible birthday at the Olive Garden in Decatur, AL thanks to my amazing waitress, Tatiana! Great service, delicious food!!
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Kimberly Tucker Moss
We ate there in May 2015 and didnt have to wait for a table. Waitress was friendly and the food was excellent. We were satisfied.
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Victoria Tutwiler
This visit was extremely good. The food was on point and the waiter stayed on top of our table and all other tables of his I saw.
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Debbie McDonald
If you order take-out, check it before you leave. The last 3 times we have ordered take-out, part of our meals were missing.
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stanley mcvay
The Service was exceptional. Our order was served very quick.We were asked very often if we needed refills .I give them an A+
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Daniel Bramblett
We had a fabulous experience. All 5 members of the family were happy. Ask for Micheal as your server. This guy was great.!
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Denise Childers
Everything we ordered was excellent! We had a large party and our server did a great job of keeping up with everyone.
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Ben Eubanks
Super friendly waitress, fast service. Went on a Sunday night and it was not crowded at all. Food was delicious.
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Megan James
I dont eat out often but I have eaten here a few times! Great food and very friendly staff and servers!
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marshal white
As usual the Gnoochi soup and salad ruined the dinner because I was so full I couldnt eat my lunch....
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Michael Nava
Friendly wait staff and good food. I really like that they change up the menu every now and then
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Genie Sherer
Give us to much food which is good for most people but we are in our late 60s and was to much.
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Bobby Ross
Jenifer and Daniel are the best! By far the best experience I have had at an Olive Garden!
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Rashida Torres
Strawberry passion fruit limonata!!!! Soup and salad and excellent prompt service