Skate Castle
| Address: | 401 14th St SE, Decatur, AL 35601, USA |
| Phone: | +1 256-355-0561 |
| Site: | skatecastledecatur.com |
| Rating: | 4.7 |
| Working: | Closed 5:30–8:30PM Closed 5:30–8:30PM 7–11PM 12–11PM 1–5PM |
Location
Photos 100
Reviews 34
KO
Kori Steele
I was extremely appalled at how a medical situation was handled a couple of months ago. My 7 year old daughter hit her head in the play room and was sobbing uncontrollably in the food area. Being the environment, falls and accidents will happen. But when I went to the employee at the counter and asked for a bag of ice because my daughter was injured, she said, "find a manager, it has to be okayed through them", and kept doing whatever she was doing. My daughter was visible from where said employee was standing, was surrounded by people and crying while my husband was checking her head. She showed no urgency to find a manager so that I could continue to check on my child. SHE should have gone to get a manager. Mind you, no one was needing service at that time but me. But thats beside the point. I had to find a manager myself to get a bag of ice! I wasnt asking for a cup of ice to eat. If this is policy, it is ABSOLUTELY ABSURD! I am an adult asking for a simple gesture. Being a kid friendly environment, you would think that an employee can see an injured child and make the correct assessment of whether I really needed ice and consult a manager afterwards. However, a floor ref did come up and check on her. I believe his name was zack. Thank you for showing concern for my child on her special day. Your so-called "policy" needs to be revised immediately. Two months after the fact, J.A. Phillips contacted me via facebook, basically told me that its policy to get a manager first. You know what? The employee should do that AFTER giving me the ice. Not once did a manager check on my daughter or see of she needed further medical assistance. A gash on her head isnt something to play with but the rude employee behind the counter Natalie showed zero concern and told me to find a manager to "okay it through them"! For a bag of ice? What a joke! Bathrooms were unsanitary, water fountain broken, stall doors wouldnt hinge at all. Absolutely ridiculous. Such a sad thing that the place I once loved as a child has gone so far downhill. Rude, incapable employees are simply something that I cant stand. Being a former manager of a child friendly environment myself, this is NOT how a business should run!
JA
Jamie Willis
Me and my husband and two kids went to skate we paid 30$ total once we were there for 45 min they called for everyone to leave at six or pay another 30$ to stay its a rip off and they should let u know that after six on Saturday u will have to pay again I would have just brought my family at six if I would have known my two year old and three year old cried all the way home the owner is a rude hateful old man and I do not recommend this place to any family trying to have fun! A good family place would have let my family stay since we had just got there and just paid. ....horrible owner grumpy miserable old man
CH
Charles Hargrove
This is a great, local run business. I have had both of my daughters birthday parties here multiple times. You can not beat what you get for the price! The staff is helpful and attentive, the pizza is decent for a skating rink, and there is no riff raff. The DJs are great and always play the songs my daughters request. I definitely recommend this place for not only birthday parties but also just to go for fun!
CO
corey hodges
Family friendly enviroment, great for children parties. A little out of date, but then again what skating rink doesnt look like its from the 70s or 80s? But that being said, its been kept up very well and is not run down. All in all a great friendly place.
SA
samanatha kelley
Ive been going here since I was my sons age now I get to enjoy it with him all over again . Its a great family place and I enjoy the atmosphere :) The employees are always very nice and helpful :) The price is very reasonable and its always a blast :)
CH
Christine Harris
This place is really awesome. I read most of the reviews before coming. I am really impressed. The bathrooms need updating. Other than that this place is the best skating rink Ive ever been too!
SK
Skating Momma
Attended a special event with a huge crowd. I was impressed that it wasnt Hot in the building. Excellent fans and air conditioning. Comfortable atmosphere to skate in....
LA
Lacey Schaffer
Attended a birthday party, very pleased. The play area and bounce house was awesome for my small children who couldnt get the hang of skating.
JA
Jada McClendon
The skate castle is a really fun place at night...yeah Im only in 6th grade but that means it always going be lit
JA
jason hood
WE ARE OPEN SATURDAYS 12-6 ADMISSION $5 PLUS $2 SKATE RENTAL AND SUNDAY 1-5 ADMISSION $4 PLUS $2 SKATE RENTAL
BE
Ben Eubanks
Fun, inexpensive option for an afternoon out with the kids. Play area needs policing.
KI
Kimberly Jones
Went in so I can get a fundraiser started for my team. He was so nice.
AN
Aniya Porter
I love scary skate I went the yesterday Friday 13 2016 it was so fun.
CA
Caleb Cunningham
Very nice set up for skating, plus arcade and refreshments.
DI
DinoPlaysRoblox
Great place for ffriends family and for Birthdays also
TR
trent armstrong
I love skate castle skate fast and have a lot of fun
CH
chris ray
Been a great place to skate since I was a kid.
MI
Michael Hamilton
This place should be an icon, awesome.
VI
Victoria Sleepyheart
Ok so like the mean troll guy gives my
HA
Harold Burkett
A little run down, but my kids love it
6
6 Crazy Cats
This is a great place place to skate!
MA
mark cowand
Very good place for kids.alot of fun
AM
Amanda Collins
Pre opening hours party....best!
DA
Day Dream
Love the place except the owner
MA
Malik Wesley
Nice Place Wesley Approves :)
AN
Andrea Troupe
My two sons loves this place
TO
today withkatie
I love the skate castle
HA
Hannah Welch
Fun and good prices☺☺
SA
Sandra Lopez
Skate is awesome
JA
jada mcclendon
I love this place
JE
jennie Roman
Amazing to go to
KA
kala Drake
Rude employees .
LE
Leeah Beeah
So much fun
AB
Abella Crawford
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