Mazatlan Restaurant
| Address: | 11102 Pacific Ave S, Tacoma, WA 98444, USA |
| Phone: | +1 253-538-5388 |
| Rating: | 3.8 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
Location
Photos 100
Reviews 27
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Gerhardt Hofstetter
I went with my husband on our weekly outings and we were both craving some Mexican food. As we walked in we were greeted by smiling faces. We sat at a table with some beautiful decor of a blue parrot on the beach. Margaritaville was playing from the jukebox so we both ordered their watermelon margarita, it was spot on. The steak, chicken and shrimp were made to perfection in their tierra y mar dish. I was so full I wasnt sure if I was going to be able to finish it. So why not five star? Their food was great, the ambiance fitting and even their customer service made us feel welcome and cared for, which are the three main things I look for when going out. However, when it came time for the bill and I went up to pay things got a little weird. Our meals total was $60.94. I had $30 cash on hand and $60 on my bank card. So I hand the (I assume) manager my card, let him know how much was on there and asked for him to just go ahead and zero it out (since thats the card I use for our dates anyway and zero out every week), and handed him a $10 bill to cover the $0.94 left over. This would mean I would get back $9.06. I had planned in my head to use the cash at hand (the 9 I would receive back and the $20 bill from my 30) to leave them a 20% tip ($12 something) which brought the bill up to $73. The manager hands me my receipt which read $50.94, and didnt hand back any change. This confused the heck out of me because I was of course expecting it to read $60. He took the ten dollar bill to pay for the remaining bill. Then the waitress who had come up tacked on my 20% tip (the $12 from the original $60.94 bill) onto the new total of $50.94, giving herself in reality only a two dollar tip. I asked them, to reassure myself from the mathematical confusion, if the whole bill had been covered, they agreed it had so I just thanked them and left it at that.
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Emiaj Zerolf
I invited my friend over this place for lunch. After we were seated the server brought us chips, a little cup of sauce a cup of guacamole and refried beans on a saucer plate. My friend was hungry, and half way through these treats the server asked us if we wanted more chips and salsa. She replied yes. I was curious and asked the server if these were free. She said she did not know but would ask. She never returned. We ordered a pair of veggie burritos at $11.99 each which were mostly rice and beans with some flakes of carrots, mushrooms and zucchini. At the end we were hit with a bill close to $40.00. They charged us $7.50 for the guacamole and $2.50 for the sauce. They said only the chips are free. This was the first time Ive had to pay for sauce at a Mexican restaurant!
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Otillia Grosan
I just moved from Federal Way. I went in at about 7pm I believe. I walked in and wasnt greeted for 5 minutes even though the workers saw me come in. They didnt have horchata, which I thought was weird. They didnt have menudo, which I thought was weird. The utensils were dirty. My water wasnt refilled until I was getting ready to pay. Maybe it was an off night...wont be trying again for some time
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Selina John
Ive been here quite a few times I come back because the food itself is good the service of the other hand I was not happy with at all its very hard to get anybodys attention when you need something as simple as a straw or napkins which I feel should automatically be given to you if you need something like a condiment you have to ask for it multiple times before it actually brought to you
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Cheyenne Evjen
If I could I would give them no starts. Being charged for extra tortillas for a meal that they come with. Then the manager wants to argue and bad mouth the customer about how other cant possibly not charge for them. If you want Mazatlan they are good ones out there but not this one. And they were dead 2 other customers in the whole place. And no one waiting the front counter
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Anthony Suchodolski
Great American-style Mexican food. I dont mean that as a bad thing. If youre looking for quesadilla, burritos, etc. Mazatlán is a fantastic choice. Plus, its locally owned and the staff are exceptionally friendly. Ive been eating here for years and they have helped me through more that a few Mexicana food cravings.
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John Gates
I recommend this restaurant to anyone who loves great Mexican food and awesome service. The whole experience was great for the whole family. Im not someone to give a great review to an ok or bad establishment. This place was well worth it.
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Island Star
Took my family that visited from out of state, and the food quality was disappointing. The mexican trucks by my work serves better mexican food than this restaurant. The burrito in particular was disappointing.
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sean evjen
Only place we know of that charges for extra tortilla for the ros con pollo and the manager tried to argue with us after more or less telling us to go shove it after we stating that we well not be back.
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Tonya Norman
We have been going to Mazatlan on 112th and Pacific Avenue for years. We love the food and drinks are pretty good also. The staff is awesome and very friendly. I would totally recommend this restaurant.
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Alfredo Perez
Ahi les va...he probado 3 aguachiles kent y tacoma este me gusto mas saludos
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Todd Krupa
Fast service, large menu selection, good prices, and great food. I cant speak for other Mazatlan restaurants, but this location will not disappoint you.
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Shirley McCallum
Average restaurant. Food was good. Service was okay. Bathrooms were awful and dirty. Very very noisy with music at dinnertime. Couldnt talk or visit.
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Kim K
We like to go here for birthdays as it is in a convenient location and has plenty of parking. The service and food are good. Friendly staff.
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DaddyMacFran Taylor
Quick, very attentive staff, good prices, five star service. Took my fiance for Mothers Day and she loved it! We will definitely be back!
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Tobias Sherwood
Fast service and good hot food ....and the weight staff were very pleasant and easy to talk to just good people 5 stars all the way
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Hector Perez
Poor service and the place was empty...you can hear the employees talking...they wanted to charge for beans, chips and salsa...
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Skylar Wicklander
Good food and great service. The food is what is to be expected at a Mazatlan but the service is what keeps us coming back.
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melissa Wagner
Good food and great service. The food is what is to be expected at a Mazatlan but the service is what keeps us coming back.
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Timothy Tasse
Wish the inside looked a bit better, but its nothing to complain about. It is clean and the service/food is great!
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Terri Jeppesen
Was great! Friendly helpful staff!! Clean....and food was good too. I would recommend it to family and friends.
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Mike Martinez
Pollo a la crema was delicious but I guess you get more food when you dine in? Not enough food for $17.
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Daniel Slick
the service was very good and the food is the best Mexican around. Highly recommend this place
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Heriberto Mendoza
The food is good but they charge for extra tortillas and the molcajete y so so
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Teresa Cosio
Have been coming here for years. They always have great food and great service.
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Frozt Byte
Great service and the quality of food is excellent. Tastes just like my moms
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Ricky Lara
The waiter was great food was awesome a little spendy well worth the money
