China Lite Restaurant
| Address: | 2319 Melrose Ave NW, Roanoke, VA 24017, USA |
| Phone: | +1 540-344-8888 |
| Rating: | 3.6 |
| Working: | 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–11:30PM 11AM–11:30PM 2–10:30PM |
Location
Photos 8
Reviews 21
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Brad P
I live near Melrose ave in Roanoke. I have been to China Lite a few times. On my last visit I decided it was my last. Not because of the food. Their food is actually pretty good. Rather because of the unbelievably rude staff here and the way they talked to me. I accidentally did not bring cash. As I was walking to the door I realised it. Before ordering I politely asked them to make an exception and swipe my card just 1 time. The lady, after I explained to her what exception meant, actually told me “just leave ”. I had studied chinese when I lived in Taipei and I tried to talk to her in chinese. She insulted my chinese and said she could not understand anything I said. I was trying to reason with them. Then the other lady, there were 2, approached the counter and asked me if I knew someone named “Michael ” in Roanoke who is their friend and apparently speaks chinese better even than them. She said I should find a tutor to improve my chinese and this “ Michael” apparently could do that. Then she randomly said something about this guy working for a chinese website. WHO CARES?! I asked this other lady if they could make an exception for my card and that i didnt care about that guy. This other lady laughed at me and she said “ CASH ONLY” Then she actually said“GO GET CASH, OK! OR GO SOMEWHERE ELSE ” This was absolutely in the rudest tone I have ever heard. Then she waved me off like I was a fly or something. I walked out teed off without even ordering anything. Never coming back and I wont take their suggestion for whoever “Michael ” is either. Anyone who is friends with them I want nothing to do with them. These people are after your money and they are very rude! I wonder why they wont take cards? Some sort of fraud maybe?!! Honest hardworking people need not go to this place! Get your chinese elsewhere!
RE
Real World News
Very rude, every time I call they tell me "No Delivery" when it specifically tells me they do delivery and they sent delivery to my house just last night. Not only was the person rude, but she was yelling at the top of her lungs. "NO DERIVRY NO DERIVRY NO DERIVRY" "But I just ordered last night?" "NO DERIVRY" then hangs up the phone. Very poor service, the food was good last night but I am not ever coming back here and also writing the B.B.B about this to see if anything will change.
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A Private User
VERY RUDE!!!! I called to place an order for pick up and was pleased to find out that they were open until 11pm!!! HOWEVER, after i placed my order the person i was speaking with said "BE 10 MINUTES CASH ONLY". i wanted the order ready at 10pm when i got off work and when i asked "cash only" they hung up on me..... Come on, I know youre restaurant is not in the best location but a little customer service goes a long way. i will NEVER attempt to order from here again!!!!
SI
Sinae Cruz
After relocating here from Florida Im going to 3 Chinese food restaurants and have not been satisfied were happy at all with our food. I walked into this restaurant it looks run down they had no AC and it was very boring as far as decor. However, very impressed with the food it was all delicious and this will now be my local Chinese restaurant.
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Kenneth Belcher
Good chinese. No delivery but its a great place to sit and dine. Better Chinese than other Chinese restaurants on Melrose. Staff were pretty friendly. I found the other reviews untrue.
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Daniele Johnson
Food was over cooked, first time I went it was bad, I decided to give them another chance two years later. And the food was horrible.
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love Kandie1
I always get delivery and its usually here really fast and its extremely hot. The price is good for the portion you get.
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Roxanne Anderson
I bit into a beetle and called them and told them they didnt even say sorry or replace it.I havent eat here since
MO
MoneyMeech Hale
Been eating since early 90s and been loving it since the first time i ate there
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Rayshon Cobbs
Excellent service and food! I will be dining here again VERY soon! 5/5
YV
Yvette Brown
I eat there every other weekend great food and good service
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Tamara Calloway
wow this is the best chinese restaurant in roanoke va
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ROBERT ROBINSON
Need quality check on their food learn some manners
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christian small
they dont take cards which is very inconvenient
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Yero Alrashid
Good food just need better customer service
FR
France Cetoute
They acting so stupid man
SH
Sherlene Witt
The food is really good
CA
Candy Hardin
Slow people
DE
Deborah Allen-Swain
Great food.
LE
letisha cammack
Love it
A
A Private User
Omg
