Address: | 7285 Battle Hill Drive, Mechanicsville, VA 23111, USA |
Phone: | +1 804-730-2638 |
Site: | chick-fil-a.com |
Rating: | 4.4 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM Closed |
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David Gibson
Unfortunately, our worst experience at a Chick-fil-A. And we are huge fans and eat there often. First of all, we learned--sadly--that they no longer serve cole slaw at many of their restaurants. We were informed by our associate that it is considered unhealthy. How about the fried food, or the barbecue sauce we thought. Are those considered healthy? This really is a huge disappointment. We ALWAYS get chicken and cole slaw there (a very good, cheap, quick, well-balanced meal), and Im not being overdramatic here--we probably wont return except on occasion if we cant get cole slaw with our meals there. Please hear us Chick-fil-A! We instead got a small salad...the new "Superfood" salad with kale. It was TINY, and was absolutely not a good value. We were shocked, really, and considered returning it. Wont get that again. We went to sit down at the booth just to the left of the front door. The table and seats were dirty and my seat, anyway, was lumpy as if the springs were broken. We moved. And we had to really look around for a clean table. One was hard to find. Ill bet the restaurant was understaffed as usually its easy to find a clean table. We finally found a tiny table in the back (no one would use it), and parked ourselves there. Fortunately the food was still warm and tasty. But boy this was not a good experience at all. And it made our meal a lot less enjoyable.
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Dexter Walker
This is a busy location but the staff keeps it moving both inside and the drive through. I got a large order to go and I had my kids with me. In my rush to get the kids back to the car because they were about to "die" from hunger, I did not realize that we were missing a spicy chicken sandwich. By this time we were a few miles away, needless to say I turned around and headed back. When I got back there and told them what happened, they gave me another sandwich no questions asked. I was suprised because of all the games people play and how they try to get over one another. I take honesty and trust very seriously!! This is why I continue to go to Chick-fil-A because the values they display are what I want my children around. One of my sons said I was going overboard about it while writing this review but he does not understand. As he experiences more of this world, he will see how some people are.
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C Valentine
Wonderful and fast service! The addition of the two lane ordering system has done wonders to cut down on the overflow traffic that this location receives as their lunch rushes are always beyond busy. This location excels at delivering incredibly fast and accurate food. To those who dislike the drive-thru, the counter staff inside are more than happy to assist with the same excellent service. (And to those who dislike the two lane drive-thru, remember that it cuts down on excess traffic flowing into the road and isnt that difficult to understand or use. If you can drive, you can figure it out)
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Rather LiveInKeyWest
The idiotic two-lane ordering lanes are just totally obnoxious, forcing drivers to get back into one lane after ordering... cutting each other off and stuff. JUST A PAIN IN THE $$$. So, while the food is typically good CFA fare, we just stopped going here for drive through business now. Glad that the location near Virginia Center Commons is back open again and has not put in this same dumb two-lane system.
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Vernon Royal
Traveling through to WV. We were very hungry and in a hurry. So we came to the right place. We went in and it was packed. Always a good sign. A young man named john took our order. He was very polite and thorough. Our food came out in under five minutes and it was very fresh and was properly made. All in all a great experience. I would recommend anyone to stop by. Thanks
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Keith Kellam
I am not as big of a fan of their food as my family is. That is just my preference because everybody else seems to enjoy it. The service here is quick and friendly. The location is poor for traffic flow and the restaurant is too successful for the small parking lot they have. Typically very clean with freshly made food. Watch out for the crazy drivers.
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Mike H
Best of the best Chick-fil-A service! This place was packed and they still got the food out hot and fast and asked me several times how my service was - even refilled my drink and took my tray and trash before I could do it! Only recommendation (for credibility sake) - a little larger bathroom for all those patrons. Otherwise, fully impressed.
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DMFWallace
Consistently the best Chick-fil-A Ive ever been to.. and Ive been to dozens. Every time Im here I get impressed. Theres a lot of franchises out there that could learn a thing or two from how this one operates. Im still in the middle of eating my perfect #4 no tomato extra pickle and had to stop to write this. Thats how impressed I am.
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TheAtomicCheeto 3
We stopped here for Lunch on our trip from Long Island NY to Charleston SC. It was in a nice location near a shopping center. Service was VERY slow. The line wrapped around the whole restaurant and it took about 30 mins to get our food. But I still love it and the food was delicious!!
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jonathan Sampson
Fast Fast Fast Drive-through. Quick line, accurate order(with sauces ready, in the bag), and correct price with a knowledgeable staff. Coupon had the price right even though it was a complicated coupon that could have been asked to use on a future order.
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Adrienne Robles
It was so busy when we went but the staff was so good the line went fast as well as the drive thru. Staff were going through table to table making sure everyone was all set and we got our food as we were sitting down. A+ for service and the food was fresh
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DemonHuntress 4Him
One of the best locations Ive visited since my move here to Richmond. My boyfriend avoids Chick-fil-a like he plague, but after todays visit he went through the drive-thru a second time. The food was hot and fresh; the customer service great as usual.
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Chad White
Please remove your ad on Waze during your remodeling. It is very frustrating to follow an ad that pops up, getting off the highway during a trip, only to find the restaurant closed for renovations. I expect better from Chick-Fil-A.
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Jamie Shook
First time Ive ever sat down and ate at this restaurant, the service was amazing. Didnt have time to turn around before my order was ready during lunch rush! And Tiffany, the young lady walking around was awesome! Great job!
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Chris Cumby
The food is always excellent and the service is wonderful. The only negative is the double drive thru they put in. It has severely slowed down the speed in the drive thru. Something needs to be done to fix this problem
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Chad Yancey
I have been to many Chick-fil-As and always have a good, but this location has the best staff I have ever experienced! Super friendly and attentive, I really appreciate the great staff!
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Stephanie Espinosa
Very attentive staff, food always great. just wish their parking lot was easier to get in and out of, it always gets really back up and i think it has to do with the design of the lot.
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Fran D
My favorite! I always get #5 three times WELL DONE, Sweet tea with a SPLASH of lemonade and NO ICE. DELICIOUS!!! The super well done chicken is so good you dont need sauce!