Red Robin Gourmet Burgers
| Address: | 13056 Fair Lakes Shopping Center, Fairfax, VA 22033, USA |
| Phone: | +1 703-502-0334 |
| Site: | redrobin.com |
| Rating: | 3.9 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
Location
Photos 100
Reviews 14
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Steve Waugh
The restaurant was filthy. We ate in the mid afternoon on a Saturday. Had one other table in our back area with customers at it, and they left the dirty dishes on the table next to ours for the whole time we were there. Probably the waiter figured it wasnt his job to clean it up. When they seated us, the table still had spilled soda on it, so the hostess went and got a rag and cleaned it after we had been seated. Every chair back in the restaurant has a coating of dirt on it-- from hundreds of dirty hands pulling chairs in/out. Looks like they never take a day to scrub the chairs. Probably wouldnt notice in dim light at night, but really noticeable during the day. We were there with 3 adults and 4 kids. Because the whole place was filthy not just our one table I cant blame the waiter alone. Looks like a systemic problem. Weve been to Red Robin in Woodbridge and that one is nice, clean, pleasant. Wont ever go to this fair lakes location again. Nasty.
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Carl Bonroy
Menu keeps losing items. 1st off, the waiters at this RR are really good. Its comfy, the food is always fine, weve gone there for years,,,,,1-2 times a week. They used to have unique nachos where each chip on the plate had the perfect amount of cheese and toppings on it. *cancelled*. Ok, so their quesadillass we loved....soft on the outside, perfectly melty and good inside. Now, thats cancelled. Sure RRs burgers and other food is good, but we can get other normal american food everywhere. Wed go to RR specifically for the quesadilla (and of course wed have entrees and desert every time). Ill still go to RR, but well go once a month instead of once a week now. I know this is not a major problem in the world, but hey, were allowed to whine right? *bring back the quesadilla* either that or solve the national debt please.
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MARIA ADAMS
I dont know if they really know what tea us supposed to be. Sweet tea was the color of water, when I brought it up, they just brought me another cup of tea /water. They never came back to check on us. I guess if you arent drinking your drink theres no reason to refill. Well played Red Robin. The burgers are good but not better than Silver Diner. The manager asked how are meal was and when I expressed my concern about the tea she said it must be the filter and never came back. WTF. Damn, it not the manager. It looks like shes clearing tables. I woul give ut one star but the burgers are nit to blame. Nit that great, but still not to blame.
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N M
Service is very hit or miss (speed wise) and the kitchen cant seem to bother to read the orders beyond the selected meal. If you want something left off, 9 times out of 10 it will come with it anyway. The new soup dishes are rddiculous. The "cup" is basically a couple of spoonfulls. If you get the French onion, what you end up with is a little pile of damp onions in about a 1/4 inch of broth. Food usually tastes quite good. New interior design makes this place very loud and they tend to have the tvs and music really cranked up too. You have to talk very loud to be heard across the table.
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Spencer Markey
One of the main reasons that I like Red Robin is its consistency in its food and service. The burgers themselves are slightly above average but the real kicker is their awesome bottomless fries. Typically when Im super hungry I order them immediately as an appetizer. The staff is usually more than happy to start me off on my quest to devour all the fries that the have in stock! Also, dont forget the campfire sauce! The service there is also typically top notch and Ive yet to have a bad experience at the Red Robin I frequently visit. Overall, good value and experience for the money.
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Thai Hung Nguyen
We cone here often because of good burger options. They have an extensive menu though, but we are interested in just their burgers. Good price and quality. I noticed that they did go through a low point within the past year with not so much of customer service and store update. Recently, we have had much better experience. Our favorite waiter, Tim, is always attentive and has good understanding of what our kids need. Very good improvement.
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A Private User
I am always in search of a great dinner salad and their Southwestern salad is the best with a great Chipolte dressing (I put crispy chicken, instead of grilled, on mine). The burgers are great and so is their Ensenada Chicken platter. Service is always friendly although somewhat inconsistent. I sense there is a high turnover in the wait staff. Prices are very reasonable and everyone in the family can find something to love on the menu.
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Nico Z
Ive been going to this red robin for years. Ive noticed over this past year that the quality has been consistently dropping. The tables and floors are dirty. The service is horrible. Like they try to avoid you. Today, I got flakes of strawberry in my water. Like the waiter was getting back at me for ordering a water. The saving grace is the burgers and bottomless fries. Fair lakes one is a terrible place.
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A Private User
I love Red Robin. I have given this location many chances, but unless forced I will not go back here. Service is consistently mediocre during the day and bad at night- waiters hardly wait on you, but you see them in the corner talking the whole time. The quality of the food seems way below what other Red Robins have.
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Shea Smith
Ive lived here for most of my life, and my love for Red Robins has never changed. The service is amazing, the food, well words do not describe how delicious everything is. And although Im not a huge fan of the interior make-over the restaurant recently went under, I still love coming here. Thank you guys.
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AJ G
Dont go to the bar unless you are willing to spend 1.5 hours at red robin. We got there when it was slow, and still waited 50 min to get our food. Bartender purposely ignored us multiple times, couldnt even be bothered to refill our drinks the whole time we were there. Left thirsty and angry.
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Linda Byrd
not the place to bring your small kids to I have a 2 and a 3 year old the food for my 2 year old mac &cheese and corn dog and juice price $4.99 Mac&cheese $3.99 corn dog $2.79 drink so for my 2 year old $12.00 oh and my food only $10.49 and the 2 year old only ate half of her food
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jee lee
Took a chance at this location and same results. Food services and the bar was horrible and fries are endless if youre willing to spend a lot of time there. Asked for seconds after receiving only 5 fries with my meal. 5 ...... Took 15 minutes or so for them to bring more.
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Faith H
Love love coming here with my family. The wait is a little long, but the service is great, the staff is friendly, and the food is delicious! Our favorite waiter is Ryan, and we try to get him every time we come (which is often!
