Address: | 2120 Buckthorne Pl, The Woodlands, TX 77380, USA |
Phone: | +1 281-367-3600 |
Site: | becksprime.com |
Rating: | 3.9 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
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Lindzey Kohler
Im just copying what was sent to your website... Before I begin, Ill mention that we used to live near Oak Lawn before we came out to Grogans Mill. I used to eat out there every weekend with my sister, whos nonverbal (thyroid cancer) So I wasnt surprised by her reaction when I got us gift cards the day before Christmas. While nostalgia is a good thing, the service we received from one of your cashiers(PRISCILLA) at the Grogans Mill location was beyond deplorable. So my 19 year old sister looks like any other teenager, accept that she lost her voice to thyroid cancer 2 years ago and now communicates via her smartphone. We both went to the becks on grogans mill for Christmas eve, where Priscilla took her order. Almost immediately after she calls her up, some hipster looking Mexican kid rushes past my sister, and walks past the counter to talk to Priscilla, whose attention for some reason shifts automatically to him(really b****? You love your homeless looking a** boyfriend so much that youre gonna forget that you have a f***** order that just walked in front of you?) He was there for about 5 minutes talking with her before the manager intervened. I say this because its basically Christmas eve, and this girls ability to prioritize was just defined by the fact that my mute sis and 12 other people wanted to order and she would rather shamelessly flirt in front of a crowd of hungry patrons. Why yall would hire these kinds of people down here is beyond me(Background checks are very lax over here as I found). I also want to make note of the way Priscilla addressed my sister(Helen Keller? Why so malicious? Issues with your stepdad justify being evil so dont have your bae scream that sob story bs point blank in my face just because you used the gift card she left behind by accident to by the both of you dinner.) Basically she stole my sisters gift card that I put $150 on just so she could feed herself and her boyfriend at my disabled sisters expense. Ive already contacted this location. Apparently this girl is also a manager.(worked at Carls Jr for five years so I see past that one B***.) Im notifying corporate tomorrow afternoon seeing as everyone on the bottom does what they want.(f*** a customer right?) If I get nothing from that, Ill file a report with the police. You have an employee who basically stole from a customer who cant even physically speak up for herself and nobody will do anything. We just wanted to eat and spend time together and we ended up being shafted by a couple of junkies. Im appalled by all of this. Not eating there if you have people like her under your employment. THIS IS UNACCEPTABLE! My daughter had no idea what was going on until she went back into the restaurant. Im sure a lot of you have kids of your own with their own problems. I hope you treat this as such.
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David Navarro
First go to the Becks Prime website and sign up for their email. They will send you a coupon and thats what I use. When I entered the place was clean the floor was clean the tables were clean and it looks very nice. It was easy to order from the menu you order at the counter. I had a coupon that I used and I also asked to get wheat bread on the hamburger. Sell beer and they have high chairs and handicapped access. After you order at the counter you sit down and they give you a number to bring your table and they bring the food out to you. They may just do that at this location Ive been to other locations that did not do that. Very Scenic and a large patio area you could bring your pet with you and sit out on the patio. Its a little hard to find off of the main road but Google brings you right up to it. Reservations are not needed but if you call ahead for a large group they will put the tables together for you. The chess club meets here on Sunday afternoon. The food came out fast it was just as I ordered and it taste very good. Definitely one of the best hamburgers Ive ever ate. Ive been here before and I will come back and I advise anyone to come here.
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j smith
I grew up eating Becks prime in Houston at, regularly at 2 locations on Westheimer. This location should not even be allowed to call itself Becks prime. The food is not quite as good as the other locations, but what is much worse are the people that work here. These people are rude and clueless and seem to hate the customers. Every time I decide to give this place another shot, after not coming for a few months, I am immediately reminded why I dont come here with my first interaction with the drive-through. Every time Im in Houston I still enjoy visiting one of the well ran locations though.
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Disabled Dave
Definitely one of the best hamburgers Ive ever had but a little pricey at $11. They have a wood deck outside where ducks and geese come and beg for food a little messy but its something for the kids. Its in a hard to find location across from Randalls and tucked back a little bit. Tables were clean and the employees were very friendly. You order at the counter and then they deliver it to your table. The hamburger was so large I had to bring some home. You could share it with another person and it would make a good meal. I recommend this place and will go back.
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A Private User
I guess that it is quiet fashionable to pay a lot of money for a hamburger these days but I dont buy into that crap. My wife and I ordered 2 burgers and 2 drinks with no fries and the bill was over $21. I have to admit that the burger was good but Fuddruckers has the same quality with better hamburger buns than this place and it is not nearly as expensive. We wont go back due to excessive pricing.
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James Knauff III
Wow, I am never disappointed. The tuna sandwich is the best available . Good burgers too. When red meat calls, I am never disappointed with the ribeye sandwich. Wonderful fries whether sweet or idahos. Milkshakes, I am told are real fine as well. My favorite close by restaurant. The average check is high, but, the quality is high at every level. Even the napkins are real! $$$$
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Ryan Miller
Burgers are one of my favorite meals so Im a bit particular. At they counter they asked if Medium was ok and I said yes but the burger was well done. The patty was still juicy and good flavor but I prefer a hand pressed patty because the meat tends to be looser. They must use some type of form and press here. The fries are fantastic.
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jake norris
We had a good experience! Derek was great in serving us correctly with the first meal and we ordered a double to go menu and both 6oz steaks were cooked wrong and the mediteranian salad didnt taste good and the blue cheese I requested didnt come in the bag to go... Wow the to go meal was was not good!
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Glenn Clark
The visit was nice and we ate on the patio. A blue cheese burger, fries and a drink were about $12 for me, which is more than I usually spend but it was big and cooked to order. The service was quick and the people nice. My friend enjoyed her baked potato as well. I would go back.