Address: | 16535 Huebner Rd, San Antonio, TX 78248, USA |
Phone: | +1 210-479-0800 |
Rating: | 3.5 |
Working: | 2PM–2AM 2PM–2AM 2PM–2AM 2PM–2AM 2PM–2AM 12PM–2AM 12PM–2AM |
DO
Dorian Degage
Seldom do I need to express a dislike for an establishment but Ive had it with this place. The years have not been kind to this place. Conveniently placed by my home, I make appearances with friends enough for the bartenders to recognize me. Ive experienced the bad service tango here enough to dismiss a bad mix drink, the small tabs being pocketed, lack of urgency when busy, a snide from a bartender, ordinary drinks at stiff stingy prices or shakers not being rinsed for new drinks. Id even be humble enough to declare the pitiful attempt to upsell drinks, for example ordering 4 shot of well tequila & then charging & serving 4 patron shots in secrecy, just a penny pinching business. The snide & rude remark of "People dont use well drinks for shots" to myself & a female friend (who happens to be a manager of a bar) came complimentary with the notion that we werent "people" in this sly establishment. What did it for me though makes all of the above feeble in comparison. A female companion & I were in the area so we had stop for a couple drinks. Upon ordering two beers, I asked her to simply start a $20 paid tab. Then upon ordering another round I owed $1.75. I gave her an additional $20 to apply to my tab leaving me with $18 to spend. I know this is a different method of paying but its convenient & accountable. Closing time was just around the corner so I figured Id leave $5 & ask for $13. Problem was, she claimed she had given me my change already. Second problem was, she didnt. I was sober, had no change other than 20s & had my female friend confirm that indeed she had not. She quickly became escalated & shouted that she wasnt a liar. I explained very calmly that it was simply an error & that I was willing to wait for the register to be counted. She became incredibly escalated & walked away to speak to a patron. The patron began to shout at us telling us we were scammers. He, in his drunk stupor, came to "escort" us on behalf of the bartender (who was painting us to all the patrons as atrocious thieves). We told the man that this matter didnt concern him. The bartender proceeded to, in a bit of panic mind you, threaten to call the cops. When we replied that wed gladly wait she then asked him to get us out. The drunk goof procedded to physically try to push my female companion out when she yelled for him to stop. Finally, the one reasonable employee, a new bar-back consulted that cameras would assist this fiasco & asked what he could do for us in the moment. I gave him my number & asked to call once its all sorted out. The next day, no call. I went during the day to speak with the manager & was told that their were no cameras. I made the point that in a situation like this the customer isnt liable for a mistake. She left to conduct an interview & came back much later to pretty much tell me, "Sorry. You made the mistake coming here. Were keeping your $18 but we can give you a complementary drink.". Not verbatim but the obvious tone. I laughed, took the complementary drink card & posted it on my fridge to show all my friends the fiasco this place put me through. They truly made an enemy of me. Blows my mind how they did it, but they did it.
SH
Shannybeebo Clocks
The bartenders are VERY slow, the crowd is okay. If you like the smell of vomit and terrible service...this is your spot. Also, the bouncer seems to be hopped up on steroids. Be very careful with this guy...he is seriously angry at the world. I watched him yank a tiny girl from a barstool by her arms. I was there for a while and didnt see her do anything wrong. There was a crowd of people yelling at him to let her go. Maybe there was a reason, but it wasnt something that was noticeable. I do know that the way he was manhandling the girl was horrible and unnecessary. I recorded some of it on my phone as proof. He was literally tossing her around like a rag doll. Again, small girl...HUGE (and angry) bouncer acting like a badass because he could physically and violently remove a girl who looked like she weighed maybe a 100 lbs. I wont ever go to this bar again......Ive been a handful of times. They also dont require a picture ID to serve alcohol. I watched a girl get in and drink by showing a paper ID....no picture. If you go, just be aware that it could be busted by TABC and you may get to see a man throw females around. Be careful.
AA
Aaron Michaelian
I have been here a couple of times and dont really have anything negative or positive to say about the place. It would be great if they served food, I suppose that is what keeps me away mostly. I might frequent it a bit more if I fancied a drink more often than I do, but until food is on the menu. Ill go to other establishments.
AS
Astron Taylor
A Owner was rude & was drinking while in presence of establishment (seemed to be on the clock, couldnt really tell). Over priced drinks, SLOW service, bartender was easily distracted by flirting and texting on her phone.. Couldve been a better experience for sure.
MA
Matt SanAnto
I come early to have a pint or three. Always attentive staff. But its just me here at 4p. Lots of comfortable old-fashioned chairs and leather couches. Lots of tvs. Guinness is poured correctly. Easy to chill here one a week or so.
D1
d1SHIKI
Flakey bartender. Disregarded my perfectly articulated request for an IPA and was brought a lager. Chatted on her phone. Did not provide any customer service. Also had a chip on her shoulder for paying customers. Dont go here.
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Tanya Lechner
Came here with a friend on Thursday night around 11pm and it was somewhat quiet. The drinks were good but they were a little pricey unless you order from the special board. Overall, not a bad place to hang out!
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Jillian Harris
Nothing particularly inspiring. Feels like the place to hang out if you were a person who peaked when they were in high school. Decent neighborhood bar. Comfy couches & clean bathrooms.
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Taren Miller
Service was terrible.. the bartender seemed to only care about what was going on, on her phone. Ended up finishing my beer and leaving with my group
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Brittany Schaeffer
My husband and I waited 30 minutes for the bartender to get our drinks. Bad service. She served several people before us. Never going back.
JO
Josh Parziale
Always here with my dad, they are quick to get you a drink and awesome, the play the spurs games and the trivia nights are wicked fun.
HA
Hazel Moss
Great ambience, friendly helpful staff. Worth checking out! Juke box, pool, trivia and sports. Very enjoyable bar!
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Joe Talbert
The bartender tried to give me a Cincinnati Hello... Thats not a drink.
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Sarah Mora
Best hang out ever! Easy going staff always ready to fill your glass!
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R Clements
Trivia night is fun, the staff are attentive without being pushy.
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Tejesh Bhaga
Great pub doesnt serve food but you can bring your own food
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Roxy Jackson
I love this place but its very pricey
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A Private User
Crystals great! Like the atmosphere!
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Hector M Davila
Nice place to get a drink, pricey.
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John Russell
Great staff. Friendly place.
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Manuel Buchanan
No food in here.
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Robert Bullard
Good service
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Tom Cucolo
a good bar