Address: | 4035 North Loop 1604 W, San Antonio, TX 78257, USA |
Phone: | +1 210-395-4974 |
Site: | freetailbrewing.com |
Rating: | 4.4 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 12PM–12AM |
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Rene Ramirez
I waited 10 days to give this review to ensure that I didn’t write this review out of spite. I will start off by saying that my overall experience at Freetails ended up being enjoyable. First off, we walked in on a Wednesday night and the sign in front of us read “please seat yourself”. This was obviously not conveyed to the waitress whose section we ended up in. Not only was this table the only empty table, it was still full dishes left by the previous patrons. Let me be clear, we did NOT have a problem with the dirty dishes on the table since we sat ourselves at this table. Our young blonde waitress made her way over to our table and started cleaning the table. Rather than introducing herself to us or state that she would like to clean the dirty table, she sighed and acted like we were bothering her by sitting in her section. As she started cleaning the table, I asked her for a beer, which she snapped back at me with “You are going to have to wait a minute”. Ok – so at this point I am getting a little miffed. It would have been great for her to say something like “I will put your order in as soon clear some of this stuff off your table.” She finally cleared the table, brought us menus. Before giving us the menus, she recognized she did crappy job of clearing off the crumbs and food particles. So what do you think she did? She dropped all of the menus on the FLOOR and then began to wipe the table. What do you think she did with the crumbs and food particles that she collected in your rag? She swiped them off the table and ON THE FLOOR WHERE THE MENUS WERE LAYING! When she recognized what she did noticed that I watched her do it, she curtly asked me if I wanted new menus to which I responded with a YES. As she walked away with the “dirty” menus, she started talking under breathe about my request for new menus. I couldn’t pick out exactly what she said, but under the circumstance and the tension my five friends and I now have with this girl’s less than professional demeanor, I would wager money, it was neither pleasant nor professional. I discussed with the table that we should probably just get up and leave. Before we could get up and leave, a new waiter came over to let us know that he will be HAPPY to take care of us. He could tell our evening of enjoying Freetails was coming to very disastrous end! He apologized and made a comment about the young waitress was having a bad day. We ended up staying and our new waiter took great care of us. If he was having a bad day, it didn’t show. My appreciation for his willingness to work a table was not in section with a positive attitude reflected very well in his tip! My recommendation – All the pizzas are great. If you find yourself in the “wrong” section, find a new table or leave!
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A Private User
Avoid this place like the plague. My wife and I recently took a vacation to San Antonio, and being a fan of Blue Star Brewery, thought wed give this place a try. We went in on an early Sunday evening, having read a few reviews praising the beer. Nineties grunge rock was blasting; a bad sign. There were no descriptions of the beers to be found; the names on the chalkboard were pretty vague as well. The waitress was clueless about the beer too, which is surprising considering this is a BREWERY. Anyway, I asked for a taster, five shot glasses of any five beers for five bucks. Feeling adventurous, I just asked for the first five on the board having no idea what they were. Then, on the menu, I noticed a warning that no returns of beers were allowed. Bad sign number 2. She brought out my five, and they were without a doubt the most revolting beers I have ever had. La Rubia was a mediocre, very hoppy blonde that tasted more like a bitter lager. Primavera Prematura tasted like an IPA gone bad. The pale ale was undrinkable and full of nasty hoppy flavor. The saison, allegedly made with honey, was so gross I only managed 2 sips. And the worst of all was some pink concoction called Fairy Peril. It looks like grapefruit juice and is, for some bizarre reason, flavored with jalapeno peppers. I nearly barfed. The nachos we ordered were slathered in black beans, served nearly room temperature, and had about 1/4 cup of chicken bits on top. And to top it all off, they upcharged me for the pink stuff without telling me it cost more. Rated best brewpub in Texas? Give me a freaking break. Go to the Flying Saucer if you want decent Texas beer.
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Marlene Palma
Save yourself the time and just go buy the beer at your closest HEB. Trying to give this place another shot, I came here for the second time and got greeted yet again by a lifeless server who could not be less interested in our visit to this place. I can understand having a bad day, so I didnt mind it all that much (even though she brought me a soda instead of the beer I ordered...maybe I mumbled, or she was preoccupied with something else). We ordered a "Philly", which doesnt even deserve that name because it had maybe two ounces of colorless beef, drowned in their "queso", which was just canned cheese whiz...oh, and when I mean drowned, I mean it was more canned cheese than meat with some bell peppers and onions. The second item ordered was the meat ball sub, with the lifeless tomato sauce and some black olives lazily sprinkled on top. The only reason this place is getting a 2 star is because of the goat cheese appetizer. It was decent. Looking at the servers walk around to the other tables, I sit here as I write this and wonder if they aree told they are not allowed to smile or be friendly at all...maybe theyre all having a bad day. Not sure...but two visits on separate occasions makes me worried that they are drinking some kind of zombie juice.. Anyways, if you bothered reading this, save yourself the time, and go to somewhere else, with lovely fake smiles that after a couple of beers will start to feel genuine.
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Brad Seehawer
Craft brewing is not something that is very prevalent in San Antonio, so lucky for us that the few that do take the time to do it themselves brew it very well. I dont know how they can manage to produce so many different beers in such a small space, but their beer menu had at least two dozen different offerings. Unfortunately, at least half appeared to be done for the season, which was disappointing, but there were still plenty of options to explore. I managed to try six of them: Hypothesis A La Rubia de la Rosa One Rye Wit Tadaria Obscura IPA Ontono Bienvendio I consider myself to only be a budding beer enthusiast, so I wont go into too much detail about each beer, aside from the full flavor for each brew making me happy no matter what I was drinking. The beer selection rivals the food selection in terms of quantity - theres not a whole lot offered aside from pizza. Luckily, the pie is pretty top-notch, with upscale toppings and a brick oven working in the corner of the restaurant. I had the Alotta Heart house specialty of sundried tomato pesto, chicken, hearts of palm, asparagus, artichoke hearts, and pine nuts. I thought it all worked well except the artichoke hearts, which I thought were a little too large and numerous. Freetail is not for the Bud Light crowd, but for those who can appreciate a full-bodied and flavorful beer, Freetail has plenty to offer.