Address: | 8482 Hwy 6, Houston, TX 77095, USA |
Phone: | +1 281-856-0075 |
Site: | bonsaifusionsteakhouse.com |
Rating: | 4.2 |
Working: | 11AM–2:30PM 11AM–2:30PM 11AM–2:30PM 11AM–2:30PM 11AM–2:30PM 12–10:30PM 12–8:30PM |
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Sumair Umar
I dont get how this place is rated so high. This was my first and last visit. The only reason this place deserves 2 stars is due to the fact the food was good and it was halal. Service here is absolutely terrible! It didnt take long for anyone to greet us at the door and that was probably because it wasnt busy at all. Restaurant seemed fairly clean but the plates were dirty and looked greasy. The one of the napkins seemed like they forgot to wash it or something. There were no knives, just a fork. And very out-of-date table in the corner where we were sitting.. The sever too our drink order pretty quick as well but the disappointment started after that. We had 1 person short from out party so I told the server itll be another 5 minutes and he ended up disappearing! I had to get up 20 minutes later to go look for the server, who I couldnt find, as the rest of the employees walked from around me like I didnt matter. You have a customer standing looking for someone, you should at least ask if they need something. They only had 1 hibachi chef working tonight. It took 40 minutes for the chef to even come to our table and start cooking. And to top everything off they even forgot about the check after we were done eating. Again, terrible service and I dont plan on going back.
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Xavier Jovel
Took literally 20 minutes to be greeted by our server. Another 10 minutes to receive drinks. Terrible, disgusting sushi. Worst service we have ever received, on Valentines Day no less. Lazy hostesses and servers. Extremely small portions. It was way too expensive for the lousy ass food they serve. The combination fried rice wasnt fried enough, it was still in its steamed white rice state. When we sent it back they barely fried it more and just added more soy sauce. All the tables had so many problems as well. They forgot to serve peoples food, had orders mixed up, and people were pissed. It wasnt even busy. I work at a restaurant so I understand how things can be. But man, this was just horrible. DONT COME HERE, YOU WILL REGRET IT.
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Mary Tosh
We have been coming here about three years now. With delicious food, super friendly staff, and exceptional service, we just cant come here enough! Sushi is so fresh, and they keep coming up with new ideas. The Miso soup and salad with ginger dressing is the perfect start to any meal. Happy hour has now been added to include all day Saturdays! We were just introduced today to a fabulous new dessert, a chocolate mousse with a shot of Godiva White Chocolate liquor! It is heavenly! We will absolutely keep coming back to our second family!
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emile jackson
I find it hard to understand how this place has 4.5 stars. The disappointment starts at the door. The restaurant is not very welcoming from its corner location to its loud fans over the hibachi grills. I ordered the rib eye steak hibachi. I watched as my chef over cooked it and under cooked the shrimp. All the portions were very small compared to other Japanese Hibachi Steak Houses. This was not a good experience and I will not recommend it.
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Mark Davey
The service and professionalism of the staff was impeccable and beyond reproach. The Chef/Owner, Chris, was well trained in his craft and added that excellent personal flare to his food prep and entertainment that so many other hibachi grills fail to attain. The food was perfectly cooked and the portions left you more than satisfied. ...and no, I dont work there...just really enjoyed the experience.
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S. Thomas
My experience at this establishment was enjoyable, however it had its flaws. The service was okay. Unfortunately, the restrooms were quite unpleasant and reminded me of your average gas station bathroom, but the food and cocktails were absolutely delicious and could possibly make up for the restrooms and service. Oh and did I mention the food was absolutely deeeeliciousssssss!!!
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Hira Khan
Extremely rude and disrespectful. I asked for a steak that was medium rare and in turn I received a steak that was well done. When asking the chef about the steak they told me that I was wrong and took my plate away without my permission. I was then told to leave and never return. Absolutely insulted and I will not return for their service.
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Eric Chavez
Great sushi, awesome staff and its a nice relaxed atmosphere to boot. I had plenty of food on my plate so the portions were more than enough. The drinks are generous sizes and the best part is that they dont short you on the alcohol portion. My steak was a PERFECT medium rare, Im hungry just thinking about it. HIGHLY recommend this place!
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John Amstadt
My wife and I rarely get to go out having a 2 year old. Bonsai made our rare child-free weekend an absolutely awesome experience. Chris was an extremely attentive waiter. A different Chris was an awesome chef who kept us laughing the whole meal. Oak is a great bartender who was a joy to converse with. Thanks Bonsai team!
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A Private User
This place is wonderful! The atmosphere is perfect for a lunch meeting or a dinner date. Their Shaggy Dog is awesome and their Hibachi Grill is not so shabby. Really enjoyed the fact that they remember you and even got them to clear half of the hibachi grill area for an office party. I strongly recommend them!
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James Chesson
We used to be frequent patrons but waiter wasnt friendly and forgot our rolls then tried to work for the tip food wasnt as good as it could of been either fried rice amazing and for price portions were small probably wont recisit this place and its ashamed we use to come here every weekend the chef was excellent
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Mz Diva
Rog was our Hibachi guy for my Birthday and let me tell you, I am a very picky person and this food was the bomb! Very flavorful and he was so personable, we had great conversation and stories, and drinks good too. Everyone was super friendly and Ill definitely come back here cause they also have yum yum sauce.
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A Private User
We made reservations for my wifes birthday and drove with the family but upon arrival we were informed that there was no reservation. On the phone he made reservations but upon arrival he acted like they never make reservations. They did not care much. No sorry attitude.
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Ashley Benèt
I love this place! My family and friends come to this place almost every sunday when they have their all day happy hour prices. The service is always great they are very personable and we will continue to spread the word about this great restaurant.....
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Tessa Johnson
We love this place. We go as often as we can. The staff are awesome and friendly. The foos is outstanding. Love the sushi. Our hibachi chef was very entertaining. I love the udon soup but the hibachi filet and shrimp is yummy too...its a tough choice!
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Sean Foster
One of my favorite places to eat! We always do Hibachi. Its the best way to make sure your food is hot. I am told that the food selection is bigger if you eat in the main dining room but we all love to watch the food be cooked right in front of us.
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Matthew Couch
They have Yum Yum sauce here which is why we drove all the way to this place. The interior decor is a little more simple than Benihana but still nice. The hibachi chef and food were great. They do not have milk or ginger ale.
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Alexander Mineev
I used to be a regular customer at Bonsai, but not any more. Apparently, they have a new cook or a new management. Their rolls are the smallest rolls I ever seen with little to no fish in them, mostly overcooked rice.