Address: | 1206 W Northwest Hwy, Grapevine, TX 76051, USA |
Phone: | +1 817-481-3908 |
Site: | waffleway.com |
Rating: | 4.2 |
Working: | 6AM–3PM 6AM–3PM 6AM–3PM 6AM–3PM 6AM–3PM 6AM–3PM Closed |
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C E
Well, after looking at reviews of brunch locations in Grapevine, I decided to try out Waffle Way. I figured I could enjoy a good long brunch and meet up with a few friends from the area while there. When I walked in, I was met by a waitress, a boisterous and upbeat woman who just tried to make you feel at home. I explained what I wanted and exactly how I like things, as Im a hard to please eater. She heard, wrote down and understood everything I stated. I felt good about this. Went to work on the laptop I brought along till my food arrived. I ordered the Chicken Fried Steak n Eggs with hash browns and a half waffle. I wanted my eggs whites cooked, yokes runny so I can mix them up in my Crispy has browns. I also had to choose from the frozen piece of meat or the hand breaded Of course, I said hand breaded hands down. I hate frozen meat. What I forgot to mention, nor did I hear was that the steak wasnt beaten or pounded to break up the bristle and tendons. The egg yokes were half cooked, cutting down on my mixer with my hash browns, which were cooked crispy, but sitting in a puddle of grease, kinda defeated the crispy part. The chicken fried steak was a healthy piece of meat, and was hand breaded, but it wasnt beaten, or flattened, as most pieces of meat are before breading. Me, with my one arm, have gotten used to cutting and eating meat with my fork, as most meat, cooked properly, should be easy to cut. I could not cut this piece of meat no matter where I tried. It was a 3/4 of an inch thick, but had not been pounded as I have grown up watching family and restaurants do all my life. by the time I got done trying to cut it, all the breading was off of it and it looked like a piece of meat I would never choose to eat. The half waffle, I was told was a lighter than normal Belgian waffle, but it was not fully cooked inside, the middle was soft, gooey insides that needed another minute in the grill. The waitress came over and asked about my meal. Im not a shy one and told her my thoughts. I said I couldnt eat the meat, but I will finish the eggs and hash browns. She left and came back with the owner, who apologized for my meal. The waitress was telling me ideas on how she likes to order her eggs and we bantered for a bit. They apologized, I apologized. The owner then said the meal was comped. I argued and said I was eating the eggs and hash and was willing to pay for the meal, but she wouldnt hear of it. I said thanks. I went to finishing up a video I was creating on my laptop and was still hungry so I ordered a piece of pecan pie with ice cream. Now that was delicious! I cleaned the plate, I was hungry! as I left, I thanked the ladies and said I would come back and try something else. I paid for my pie and left a good tip for the waitress. Now I do plan to go back in a month or two, when the weather gets better and I can take my Trike. I plan to give their menu another chance, tho I wont go for my favorite. They have too many good reviews so I want to be fair. Im a fussy eater, always have been. It is hard for me to eat out regularly as I am mostly disappointed. This is a neutral rating as I will go back and try again. The have good reviews and a local gathering, I dont want to hurt that.
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Sherry Neal
The food was very good in taste. We ordered the hearty breakfast with all you can eat pancakes. We finished our plates and wanted more but the waitress is no where to be found. Gave us our check when she delivered the food and only checked back on us once and never asked if we wanted more pancakes consedering we got the all you can eat. You think they would check back with you to see if you want more. Considering there was only two other tables in the resturant and one already had their food. The service really sucked and I guess they just whatever old sweats they want to wear because that is what all the staff was wearing. They were dressed very casual and looked like they were going to clean their own house instead of serve people food in a resturant. I will definitely not be back. Waffle house has better selection of food and their staff is attentive to the custumers needs. Also I guess they dont have the time to even total the check because they gave me the check with all the prices but did not total it to let me know what I have to pay.
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B Sanford
Love this restaurant! A great home away from home eatery. My family enjoys coming here for breakfast. I ALWAYS get a waffle (or 2-3) when I visit. Waffle Way has been a favorite of mine for almost 20 years. Even with ownership change. The family who currently owns it was working for the previous owners. All great people who appreciate doing things "old school" and keeping it real :) We notice that during the summer months its a good mix of locals (who frequent here with friends/family throughout he week) and out of towners who are staying at nearby Great Wolf Lodge, The Gaylord, etc. (weekends). Most dont expect the small town feel of this place - everyone is treated like family! Great food at Waffle Way! Its always worth the wait.
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Hannah Ulbrich
We stopped in last minute for a small meeting when a local national coffee chain was inexplicably crowded, and I am glad we found this little gem. I got the cherry waffles and an over easy egg, and they were great, the egg was cooked perfectly. The waitress was helpful and refills were prompt, and everyone remembered I had decaf. The one complaint anyone had at the table was that the pecans werent cooked in with the waffle which would have improved the texture.
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Rehan Khuwaja
I strongly believe in hygiene , I come from a medical profession and after being here and seeing what I saw I was disappointed. This place needs a face lift a proper manager and the training, food was alright wasnt the best I had . I would suggest to closely pay attention in( air vents, neat and tidy, and specially OSHA). Many restaurants are being opened and same time being shut down!
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Mark Smith
Quick service. Good food, good prices. We had a short and very pleasant conversation with the owner, she is a smart kindly older lady who ask you a bit about yourself and gives you a little information about herself. Great atmosphere. We love to find local spots like this when traveling and we scored high on this one.
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Travon Perkins
Poor customer service from the moment we walked in the door. The whole staff was very rude...straws were thrown on the table like we were dogs or something. Waffles, nothing to brag about at all. I hate to pull the race card but idk. My family will not be back!
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cs29email
First time and Last time I visit this place. Was rudely asked to leave because they needed the table for someone else. Looks like the place keeps pretty busy with its established regulars that they dont seem too worried about making new regulars