DQ Grill & Chill Restaurant
| Address: | 401 TN-52, Portland, TN 37148, USA |
| Phone: | +1 615-325-5828 |
| Site: | dairyqueen.com |
| Rating: | 4 |
| Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–11PM 10AM–11PM |
Location
Photos 66
Reviews 19
ER
Eric Johnson
As a business owner I strive on customer service. You would think that shift leaders and managers of a big name company (dairy queen) would push for Thier employees to do the same. I understand that most of these employees was 16-17 years old but Thier customer service was poor. I wasnt expecting a logans steakhouse experience, I just would have like to see better work ethic, some interaction between employee and customer would be good. Just a simple thank you would be great as well..... Instead all I got was "can I help you" while I was looking at menu. Then said absolutely nothing to me when they brung food. Then after I finished my food I ordered a small cone. Waited for that for over 10 min.. I was the only customer there.. No one in drive, no one in lobby. The employees was standing around and had Thier little girl friends that was not employees setting in there. They locked the doors and after I left the 2 girls that wasnt employees stayed inside hanging out with employees that are on the clock.. Other employees just standing around... This is not how you teach a 16 yr old work ethic. This is Thier stomping ground for a career.. I dont care what you do for a living, it takes work ethic to be successful..... As a business owner I dont let Thier friends hang out, and I teach and educate them to prepare for them for a career and it helps my business in return... This is sad because now days hard work is unheard of, and these are the employees that will be taking over for us older folk... I fear for this nations future.. It pays to work hard and do good work. This type work ethic is why employees dont make a good living but cry around wanting $15 hr. A lot of skilled trade workers that work hard everyday dont make $15 an hr but they are the workers that make a difference.. All I can say is just push your employees to do better.. It will pay off and pay better for everyone...
CO
Corrine Smithson
My husband and i love your chicken strips. Just wish they would cook the FF a little longer. They are to doughy for us, when i ask for crispy fries they are the same so i just throw them away. Hardies is the only place i know that well cook the fries as you ask them to. But cant beat your chicken strips.
MI
Michael Menendez
Its hard to believe that a Dairy Queen in Portland, TN is NOT a Full-Service restaurant. They dont serve breakfast! Yet, the ones in Franklin, KY and Scottsville, KY serve breakfast - - both of these towns are smaller than Portland.
AA
Aaron Echols
You cant beat the cheap lunch with dessert. Upgrade to a Blizzard for only a dollar.
JA
Jason Trusty
Clean place. Quick with orders. Nice staff. Plenty of parking. Easy to find.
KJ
KJ Johnson
Love the new renovation butt the employees were a little rude
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Virginia Thacker
Great food, drinks, all kinds of real ice cream! ect........
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Nena Pace
Delicious food. Friendly service. Made me park and wait.
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Joyce Wright
I love dairy Queen great food and service
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Leah Broda
Quick in and out. Clean. Great service.
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Wes Matlock
Best fast food burgers on the planet.
DE
Destin Wright
Quick service and polite people
KY
Kyle Goodwin
Its DQ. Whats not to love
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stephanie davis
Great food and service!
MA
Madlyn Howard
$5 all day combo meals
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Kk W
Good service hot food
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jeremy jackson
Ice cream Cakes!!!!!
JE
Jeremy Capps
Never Disappointed
KE
Kerry Love
Good food for $5
