Address: | 4804 PA-309, Schnecksville, PA 18078, USA |
Phone: | +1 610-799-2411 |
Site: | villarosarestaurantandpizza.com |
Rating: | 4 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
ME
Meghan Durett
My sister and I took my parents to Villa Rosa last Monday for Mothers Day. We have been Villa Rosa regulars for at least the last 15 years. My parents had requested that we choose a local place that night because sadly, my mom had just learned that her sister was in the ICU and was expected to pass away shortly. The food was good, as always, but my family was appalled by how poor the service was, and in particular, how blatantly rude our waitress was. She spoke to everyone at the table, including my mother, with a terrible attitude, acting annoyed to even be at work. Beyond her terrible attitude, the waitress service was simply poor. Our courses werent timed correctly and ended up stacked on top of each other, in a clear effort to push us out the door. She forgot our bread, and upon us reminding her for the second time, she snapped at us as if we did something wrong. The final straw was as we were finishing up our dinner, around 8:30 pm. We had been dining for about an hour, trying to enjoy our Mothers Day despite having recently received such sad news in our family. The waitress felt it was the appropriate time to begin vacuuming the dining room in the area immediately next to our table. I should note that we were the only table in the restaurant. The noise from the vacuum was so loud that my mom and I had to literally yell at each other to continue our conversation. In all of our years as loyal Villa Rosa patrons, weve never experienced anything close to this level of rudeness. I spent several years in college making a living waiting tables, and my sister is currently a restaurant manager. By any standard, the waitress did an awful job and put forth an intentional effort to make my family feel uncomfortable. If I were in charge of the restaurant, I would fire her immediately. There are plenty of people out there who would welcome the opportunity for a steady job as a server in such a tight economy.
A
A Private User
First let me say I believe this place is under new management but am not sure. The husband and wife who use to run it would fight constantly. I use to hear yelling and things being thrown when I went in to pick up my pizza. Then the wife would come out of the kitchen with dark circles under her eyes to take my payment. Bad situation. Once my wife stopped in and asked the owner if he would like to donate 2 pizzas for the basket raffle for the local elementary school. He told her - if your looking for free handouts go see Obama. Since then we have never been back. As I said, I think they are under new management/ownership so maybe things have changed. Lets hope so.
MA
matthew westenhoefer
The foods great every time but the service leaves a lot to be desired. The servers are general space cases, seeming not to want to actually communicate effectively or they were more concerned with playing on their cell phones instead of paying attention to their tables, not asking if people wanted refills on beverages and things like that. Would I go back? Yes, but only for take-out, not to dine-in.
JI
Jim Paul
This place has been really good lately. We have been ordering from here for a while now due to the other 2 pizza joints near by were on a bad steak. This place has gotten better I remember ordering here a few years ago and it was garbage. Everything is has been good and on time. This is my go to pizza joint up in this area next to the other one in Neffs that makes the best diner entrees!
DO
Doug Dries
Great food, better management. We stopped here today to grab a quick bite and John, the owner, noticed that our tire was almost flat and offered to help us change it. After our meal, which was great, he came out to our truck with a jack and changed the tire for us. If youre looking for great Italian food, go to Villa Rosa on Rt 309.
CH
Chris Engler
Do not use catering. Ordered four days in advance and they forgot to make the food. Once the food was finally made and delivered we noticed that the "half" orders that were supposed to feed 10 people only feed 5. Terrible service, but the food did taste good.
JU
Justin White
Ive been going there for 5 years or so always a great experience. Great service and a great menu.The owner is a really nice person and likes to have conversations with people to get to know them. I recommend it to everybody who is in the Orefield area!
KO
Kolt L
Food was OK. Our waitperson was polite but it seems like she was the only one. The wait for our food took maybe 10-20 minutes. Overall a good-old Italian restaurant that is conveniently located in in the middle of Schnecksville
RI
Ricardo Delgado
The owner Juan was amazing. The food was very authentic and amazing. Customer service very polite. Food was priced very reasonable. I will seriously be coming back over and over especially for the ceveche
CA
Caperu Arana
Horrible service. Employees are rude and talk crap about you in front of your face in Spanish when they dont believe you understand them. Food is usually overcooked.
DA
Daryl Kohut
Ordered a large veggie pizza for carry out. It was ready at the stated time. Got it home and it was very tasty. Thin hand tossed crust and loaded with toppings!
ST
Stouty22
The food is always fresh, the servers are kind, and the atmosphere is family friendly. Prices are affordable too. I am a regular here for a reason.
LY
Lynn Robin
They make delicious black bean soup you have to ask for it because its not on the menu anymore.
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shane mceldorney
Good Mexican food, cheap!! Fast service, not a fancy place but the food was good.
DE
DeAnna Phillips
Omg! Just discovered this place! Authentic mexican food! Absolutely amazing!
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J s
Awesome margherita pizza. Use coupons, they have ridiculous deals.
ER
Eric Smith
Ordered chicken parm.......we were given a RAW chicken breat! WTF
CO
Cory Zellner
Food was great. Waitress sucked. Very lost in what she was doing.
KR
Kris Matlock
Best pepperoni pizza in the area + they now have mexican food!
TO
Tony Matulewicz
Only place to get good Italian and Authentic Mexican around.
RE
Regan Mitchell
The food was great and the wait staff were extremely polite.
BR
Brandy Wanamaker
Love all of it... Breakfast, lunch, dinner and the Mexican!
HI
Hidden Talent
Great family own business. Taco Tuesday is great $0.99
CH
Christian arriaza
Muy bueno
RO
Rose Widow
Good food little to expensive they do deliver tho :D
JA
Jamie Cole
Food is amazing! Both mexican and Italian.
GR
Gregory Schaller
Great pizza and fantastic owner and staff!
JU
Juan P Garcia
Food is excellent in a place look great
ER
Erik McDonald
I love the sauce on their pizza!
JO
Jonathan Trager
Excellent Linguine and clams
AR
Artur Nowak
Nice services, good food
R.
R.J. Mahar
TERRIBLE ITALIAN FOOD!
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Glen Handwerk
Best tacos arround
WI
william cuadrado
Good pizza
MI
Michael Suarez
Its ok