Taco Bell
| Address: | 6190 Steubenville Pike, McKees Rocks, PA 15136, USA |
| Phone: | +1 412-787-1466 |
| Site: | tacobell.com |
| Rating: | 3.2 |
| Working: | 10:30AM–11:30PM 10:30AM–11:30PM 10:30AM–11:30PM 10:30AM–11:30PM 10:30AM–11:30PM 10:30AM–11:30PM 10:30AM–11:30PM |
Location
Photos 100
Reviews 9
JA
Jack Hawn
There is something that happens inside of a man when his roadside stopping point of choice provides less than satisfactory service and comfort. There is a moment, known only by the people who care the most, that hurts the soul like the metaphoric bite of a medium to large sized ferocious mosquito. Somewhere inside, I am sure that all Taco Bell customers who have had the misfortune of stumbling upon this Western Pennsylvanian establishment have felt this miserable pang. Upon entering the building, an immediate sense of claustrophobia and chromophobia settled deep in to my bones. The restaurant, designed to suit the seating and comfort of any influx of Taco Bell-ers at a moments notice, was poorly designed and just about the size of the dining room of a large baby boomer family. A displeasing assortment of purples, creams, light browns, and uncomfortably placed KFC reds decked the walls, halls, and stalls, poisoning the mind with flashbacks of 1990s suburban Chuck-E-Cheese restrooms. I have no poor words for the staff of this Steubenville Pike roadside attraction. A nice group of people, willing to accommodate and dutifully performing their assigned tasks, I was reminded briefly of the blissful experience that is normally rung through my body by the Bell of all Tacos. My order, a T10 meal (Gordita crunch), with one hard shell, and one soft shell taco, and an additional order of my constant in life, 4 piece Cinnabon Delights, was less than satisfactory, I am sorry to state. A poor display of paper AND taco wrapping led me to believe my entire meal was all but asking to be spilled all over my tray and table. A table, might I add, which was meant to be a table for 8 but was cramped as a 1980s mosh pit. Upon looking for some Taco Bell "Fire" sauce, I was bamboozled to find a flabbergasting display of sauces, napkins, straws, cup lids, and salt and pepper squeezed in sloppily on the ordering counter. Obviously placed as such to create room for a silly display of KFC catering propaganda, I felt as if Colonel Sanders ghost himself was invading my Taco Bell comfort. My sodapop beverage, the Taco Bell classic, "Mountain Dew Baja Blast," was flatter than the Salar de Uyuni in Bolivia – the worlds largest salt flat. This disappointment was shared by an acquaintance of mine who was sharing this particular visit with me. Another acquaintance stated that his T9 Crunch Wrap Supreme was poorly composed, and quite obviously sloppily formed, leaving his sensitive palette longing for order. He did admit, however, that his Mexican Pizza was quite delicious, and that he felt sure that it was of the quality that he has come to expect from this franchise, calming the anxiety brought upon by a frighteningly poor experience. Another friend, who ordered a truly astonishing three bean burritos, ate only two, claiming that "the taste was just off today." More disappointing than anything, though, was the tear-jerking experience induced by the worst thing I can imagine happening within a safe Taco Bell- that-which-must-not-be-named- overcooked Cinnabon Delights. I have consumed a rather high, rather unhealthy, rather impressive amount of these creamy fluff pods in my time. I have developed a certain expectation for these circular desserts which was far from met today. Tasting a slightly burnt Cinnabon Delight is like losing a fish that you have been feeding diligently for months. It is minutes of feeling pure defeat. To not feel the warm, gooey innards of these succulent orbs explode in your mouth is an abhorrence. 3 acquaintances had the exact same heart breaking experience. Being a true supported of this company, I took myself back up to the counter, ordered a second 4 pack of Delights, stating my dismay, and hoping for better. What I received was the saddest 1/3rd of a dozen Cinnabon Delights I have ever witnessed. In a stinking KFC stinking bag. Upon being given this malevolent excuse for a Taco Bell order I promptly left the restaurant, feeling defeated. I do not plan on returning. Thank you for your time. Have a blest day.
KE
Kevin Beyerbach
Wow is all Im gonna say about customer service here! A guy has been waiting for over ten mins while the "family" gets their FREE extras, which is a total bunch of crap! And the guy just left stating he is making a phone call about the service he received and 2 of the employees said please dont call because there is no need for it! No it is needed I get it 100 million percent you work for minimum wage, but you are in a customer service, the customers are the ones,that are paying your bills at the end of the day. So with all this you have lost 2 customers as Im going to assume the older guy will not be back and as I watch this go on I will not be coming back to this location, and whats even funnier is that the assistant manager DID nothing to make this customer happy in any kind of way!
BE
Beth Steck
The service was pretty fast for a Taco Bell and the staff were friendly however my order wasnt completely accurate. I asked for the sour cream on the side of my beef taco salad and while I did receive a side of sour cream I also had sour cream in my salad, which wouldve been fine if I actually liked sour cream. I guess when they were scooping the sour cream back out of my salad they took all of the refried beans that shouldve been in there with it as well. The rest of our order was right but come on how hard is it to make my salad without sour cream?
DA
David Dickenson
We stopped to get dinner to take to the park. I ordered a famous bowl meal with an extra side of Mac and cheese. We ordered Taco Bell for the rest of the family. Got to the park and no spooks or forks. Kind of a necessity. So as everyone ate I sat and looked at the food that I was unable to eat. Oh and they also missed the cookie from the meal. Really poor customer service in my opinion. I would have gotten better service from a sheetz gas station.
TO
Tony Blan
Cashier was great as always. Food good too. But what is the point of wearing gloves when they still touch their hair, clothes and even put their hand down into the trash can. Thats right. Into the trash can to smash it down. Not in the dining room but behind the line. I was discussed to see this as a restaurant manager myself.
EV
evan s
I went there last night and the drive through said they were closed and there was people walking around inside. So I left. Went back today asked for mild sauce twice. They didnt give me and the tacos were so sloppy I had to remake then myself. Not to mention they were cold and poorly wrapped . Good job taco bell. You suck
KE
Ken Barker
Its a KFC/Taco Bell with limited menus and when I went, KFC was closed but Taco Bell was open. The drive-thru took a solid 20 minutes to get my food. If youre sitting in the drive-thru, I strongly advise using that time to read the menu online because you cant see a thing thats posted on the board.
CO
Colton Aldridge
I would get more enjoyment out of my $10 by lighting it on fire and watching it burn. Order wasnt correct, and what was correct was the worst taco bell Ive ever had. Top half of my quesarito was straight rice, other half didnt have any cheese. Bleh...last time Ill ever be here
ER
Eric
Worst taco bell ever. Plus the taco bell app says open 24/7, drove twice so far and theyve been closed each time while employees are eating inside and clearly it says open but they close 45 mins early.... happens once, okay.. but this is multiple times.
