The Brasserie Restaurant & Bar
| Address: | 1679 Lincoln Hwy E, Lancaster, PA 17602, USA |
| Phone: | +1 717-299-1694 |
| Site: | lancasterbrasserie.com |
| Rating: | 3.8 |
| Working: | 11:30AM–11PM 11:30AM–11PM 11:30AM–11PM 11:30AM–11PM 11:30AM–2AM 11:30AM–2AM 11:30AM–11PM |
Location
Photos 100
Reviews 10
JO
Josiah Swarr
So my two buddies from high school and I went here a month ago and had a great time. I ate 20 wings, drank 2 IPAs, 2 Irish Car Bombs, and bought 3 shots of Jonnie, one for each of us. I was charged for 20 wings, 1 Car Bomb, and the 3 shots, so I got 3 free drinks. Cool. Sounds like my kind of place. I tipped 25%. Tonight, I went in with my buddies again and drank 3 IPAs and a Car Bomb. I was charged for 5 IPAs, 1 Blue Moon, 1 Jameson (Car Bomb), & 1 Shinerbock. My buddies drank the Shiner and Blue, which they paid for. The bartender argued with me, and then, after requesting to talk to the manager, the manager argued with me further and then took 2 IPAs off the bill and threatened to call the cops. I said call the cops, I got nothing to hide and I definitely didnt drink 8 drinks. Then the owner, who was drunk as s***, came up to me, argued with me, and even went so far as to grip the back of my neck, calling me drunk, saying I didnt know what I drank. Almost knocked that youngin hippy drunka** piece of s*** out. Then, they modified my bill again and changed it to 5 IPAs and 1 Jameson. Everyone is coming up to me telling me to eat it and not come back. Im like f*** that, this is wrong. Finally, the cops show up, decide Im not drunk and tell me to pay the modified (for the 2nd time) bill and not return. They said the customer has the long term advantage as I can write a bad review, which Im doing, and not come back. I agreed, as I figured 5 IPAs and a Car Bomb is about what Id pay if the bill was right and I left a normal tip (IPAs were discounted for "Thirsty Thursday"). Needless to say, there was no tip from me and there wont be any in the future. Definitely wont be returning here, even though their wings are good and theyre a mile and a half from my house. Its a shame, they lost 3 customers who were planning to go there 2-4 times a month. If I could give them 0 stars for the deceitful business and inconvenience, I would. Stay away from these crooks.
NI
Nicholas Bartolotta
The Brasserie was a random find serving American cuisine. A friend and I popped in on Saturday around lunch time. It didnt appear to be busy and thankfully since there was only one server working. We were seated and it felt like the whole experienced lagged a little. Our server tried to be diligent but at one or two points during our dining, we had to call upon what looked to be one of the managers to get a bottle of Ketchup and drinks (besides our waters). There was also a time I was completely out of water so I drank my friends water since she barely had any to begin with. Then toward the end of the meal, she wanted more water and the server was nowhere in sight. They may need more folks to work during the weekends. It seemed like a pretty trendy place. My meal was great and the views were nice. Parking was easy and restrooms were clean. Service was lacking a bit but still a good experience, nonetheless.
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A Private User
Had a terrible experience. Not quite sure what kind of people this place hires, but the bartender was incredibly rude. Didnt say two words to us, was throwing things around, when I asked for a drink he acted like it was a chore. We had a group of 20 come in and we were celebrating a special occasion.. Apparently we were being a little noisy and he literally screamed at the top of his lungs at us that it was "unacceptable" for us to be that loud and proceeded to talk about us to other customers. A friend in our group told him he was being very rude and he yelled across the room at her! 2 different tables left because of how he was acting! Unreal. I will NEVER visit this place again. (honestly dont think any of us will)
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Charles Klein
Sat at the bar. The food was okay, however I sat with an EMPTY glass at the bar for more than 10 minutes three concecutive times. I seriously think I could have walked out not paid my bill and been home before anyone noticed on several different occasions.Even with two bartenders on the service was lax. The manager with the pathetically crooked tie was oblivious, even though he came behind the bar several times I never saw him engage any customers. The last time I checked restaurants and bars were part of the service industry. Well they seemed to have forgotten about service here they more concerned with flirting with one another and or their significant other sitting at the bar.
EL
Elyse Wimer
Ive been to this place quite a few times. They have a great selection of both bar food and of restaurant classic meals. I had the mussels as a half price appetizer recently during their trivia night, they were delicious! I always enjoy my time there, its a great local hangout for all ages. The wait staff is very friendly and the bartenders are great at their jobs. Its very easy to find and over the summer the deck is well maintained and a nice place to have a good meal. I thought everything was reasonably priced and I would definitely go there again!
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Nik shu
Brassier? More like TRASHERIE! Not only did the waitress not have a clue about the menu, but it took more than 15 minutes to get our first beer after she took our order (it was Mothers Day and the place was empty). The attitude she carried was very unwelcoming not to mention the overpriced junk they serve. A $10 salad is 4 pieces of romaine stacked with a steak knife- really?! I dont want to make my own salad - Dont waste your time or money here, just another hole in the wall.
JR
JR Sutton
The food was very good........ BUT, I sat at the bar. There were two bartenders, neither of them were busy, neither asked how my meals was, I had to ask for a refill, and they both pretty much completely ignored me. The paid very close attention to their friends and regulars, but looked at me as though I was an inconvenience and interrupting their evening. I am a quality assurance professional, and I would recommend the food, but do not sit at the bar if you like good service.
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J. N.
Average pub food in a neat and casual setting. Plenty of room inside with a back patio for nice days. The food is nothing spectacular but doesnt disappoint me either. Wings are pretty good here. They typically have a few craft beers on tap, but dont ask the servers about whats available. Coming here a few times over the course of three years, not a single server has every known what beers were on tap. Just peruse the bar before sitting down at a table.
JU
Julianna van Harskamp
So the remodel is nice, but still the same incredibly slow and crappy service. The waitresses are slow, uncaring , and rude. The food is ok... Dont even get me started on the management!!! I live nearby and wish we could have an awesome local bar, but it definitely isnt here. Been coming here for years when we dont feel like driving far from home, but its disappointing every single time.
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Ryan Green
Got the Coke Steak - steak wasnt worth $25 and coudlnt really make out the flavors of the sauce as described. Had better steaks at Outback. Server seemed irritated because we just got water and no drinks. Paid better attention to the table across from us than she did to us. Probably wont go back. There are other places in the area that are nicer (Fireside Tavern)
