Address: | 615 12th Ave NE, Norman, OK 73071, USA |
Phone: | +1 405-329-2981 |
Site: | jackinthebox.com |
Rating: | 3.3 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
PR
Precious Joiner
My family and friends have gone to this location several times. For a while, we were weekly customers. During thise times thevstaff was friendly and food fresh. Hiwerve after work around 12:30am I had gone there to get a burger, tacos, drink and fries. It ro55ok about 15-20 minutes for me to get my food. I didnt mind waiting because I like hot fresh food. However, tge fries were cold....not warm, but cold! The person working the window (I believe manager) appologized and asked me to move forward. She said she would bring my food out to me. I waited there for about 10-15 minutes. I recieved hoter fries and when I arrived home I gave my husband his burger and I could bit believe it but, the guy cooking did not put my burger inbetween the buns. There was lettuce, pickles, onions but no burger!!! I called and the lady said she believes me because I was not tge only one. She said if i brought it back i coukd get a free burger, but tgat is ridiculous!!! A burger does not replace the gas in my car, over 25 minutes i had to wait for food and yet I still fod not recieve my correct order! I have nit been back since, the new night crew seems unable to fill a simple order.
PH
Philip Sisson
Went there and despite it being a 24 hour store they were "closed" at 3:50 for a computer update. Dude said it would take until at least 4:30. I drove across town to try them because I was tired of the only other two 24 hour joints and I work nights. Guess I learned my lesson. Dude also didnt know exactly when this happened either. Protip: Dont advertise 24 hours if you close for almost an hour at random points to update your computers. Also, get a better computer system or stagger the updates so you dont have to close down.
KI
Kim H
Most annoying dirve through person ever, i was gonna place a big order went there, and she was like is that all ? is that all? im like Hell let me look at the menu for a second.. Finally after saying i wanted 2 tacos and she went Is that all " for the 4th time i gave up and said screw it No No thank u if your that dumb to not shut up and let me order then i dont want food from u
TA
Tatiana McKeever
Service is slower than the other fast food places, but, duh, the food is made fresh, always. So no complaints here. Service is great, though I mostly just go evenings, so mornings Ive not tried yet. They can be a little pushy about their feedback tickets, but its understandable, considering the part it plays in customer satisfaction.
A
A Private User
Waited for a half hour on Friday night to get our food which we only ordered three items. it was ridiculous. Ive been all over the country and this is by far d slowest Jack in the Box I have ever been to. I will not go back Im very dissatisfied.
HE
Heather Johnson
Had to wait for the BATHROOM cuz both stalls were locked n both faucets running n no one even in there!! They were NASTY besides that n then waiting n waiting n waiting n they wouldnt even spot me a dang soda..... SCREW THAT... NEVA AGAIN!!
DA
Daniel Wortham
There service has went down hill in the last month since the Hispanics are taking it over after midnight waited 12 min at the order screen and never got noticed had two cars at the window with their engines and lights off
BA
Barbie
graveyard shift is always 100% spectacular. I always come here after I get off work around 2/3 AM. Everyone is always very cool and sweet. Ive never had a bad experience and Ive been going for 2 or 3 years now.
DE
Deshon Maycumber
Worst experience. Came here and ordered chicken strip combo, got home(very excited to eat my chicken tenders) and I look in my bag and there is 3 egg rolls and no chicken strips. Furious, absolutely furious.
DA
David carothers
Hot fresh food (fries too!!) at 2:30 p.m.!! Person that took my order...GREAT personality! The soft drinks however tasted like they were not real Coke syrup Just didnt taste right
CH
Chris Morgan
I wanted a Silon Cheese burger and fires I dont want a combo. This idotic hill-billy cashier was very rude. I hardly go to this location and had no problem this day has happend.
NI
Nicholas K
Nasty. Greasy beyond reason. General manager doesnt listen. Ordered multiple items only to leave half my family hungry because he only rung up one thing. Sonic it is now.
RH
rhiannon kastner
Terrible lady At the drive through was heinous there was only ketchup... How does that happen? Burger was very very dry service was slow and rude..will not be going back
SH
Sheri Sinor
Waited for my food as it was sitting by the window while the employee filed 7 drinks and took 2 other orders.. and when I got home my food was cold and nasty
NA
Nave E
The lady who runs the drive through late at night is great and a hard worker. Shes so busy but yet she still finds the time to be friendly. Keep her!!
A
A Private User
kinks to work out. They are pretty stinkin slow for the number of people here tonight. But they gave me some free tacos for the wait :)
CH
Charles Choate
It says 24 hours, so be open for that long. I work really late and was told 2 nights in a row that they were closed. This was at 4am.
DA
David Horton
Fresh cooked food by individual order Right along major commute artery between Norman & OKc. Also adjacent to walmart supercenter
RE
Rendy McCulley
Horrible service and will never go back. Do not go here unless you have 20mins to waste for a cold sandwich in the morning!!!
JA
james owen
Service and food is great, nice clean restaurant. Busy street but easy access from Walmart parking lot.
CH
Chris Goodall
Seasoned curly fries were good, reasonable price, but tacos were soggy and a real disappointment.
BR
Brooke Lowry
Where else can you drive thru 4 eggrolls or curly fries. They seem like nice people to me.
ER
Erika Terry
We usually eat inside around lunch time. The food is hot and the place is pretty clean.
TR
Troy Donovan
More like Joke in a Box. Overpriced food that tastes like crap. Service was good though.
JA
James Maxwell
Super slow getting food, tasted terrible, restaurante was dirty, staff wasnt friendly.
MA
Marcus Holland
They are just simply not trying.. No pride in their work 12th st an Robinson Norman
SH
shereen mohammad
Always a wait, always something wrong with order, employees with sassy attitudes
MI
Michael Newsome
Not busy at this location on top of friendly staff and gooood food. ☆Happy☆
HE
Henry Howell
Great service, love the free monster taco deal on Thursdays! Thanks Lindsay
AN
Andrés Gámez
Excelente herramienta!
MA
Mark Johnson
Theyre always so friendly. Wide variety of menu items. Live their tacos.
JA
Jamie Taylor
This place is always so slow and youre lucky if your order is right.
ER
Erick McCormies
Was difficult to get my order in. Then it was not worth my money.
DI
DIAMONDGIRL WHO
I love this jack in the box always clean fast friendly service :)
ST
Steven Boxford
I would recommend the BBQ Bacon Cheeseburger with the sweet BBQ.
AD
add marx
They messed up the order twice theyre lucky to get 3 stars
NI
Nir R
I enjoy the food and I like that I get super fast service
JA
Jacob Digby
Messed up my order for the third time in a row Im done
A
A Private User
Nice people, slow food, needs a few flytraps inside!!!
AM
Amy Johnston
A little bit of a wait but, Everything tasted great!
TH
TheWarrior
Jack In the box is great food joint love the tacos.
VI
Victoria Mando
Love that they are 24 hours. Clean and speedy.
RI
Rigo Almanza
Rapido
AM
Amy Bouziden
Typical great Jack in the Box..fast service.
A
A Private User
Great food, I tho they where pretty fast