TGI Fridays
| Address: | 11340 Princeton Pike, Springdale, OH 45246, USA |
| Phone: | +1 513-771-8443 |
| Site: | tgifridays.com |
| Rating: | 3.2 |
| Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–1AM 11AM–1AM 11AM–11PM |
Location
Photos 79
Reviews 14
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Sarah Taylor
My parents and I stopped there for lunch around 1pm the restaurant was only about a quarter full but the service and food was slow. It took over 5 minutes for the waiter and trainer to come get our drink orders. The drinks were slow to come out (just ice teas). They finally refilled my parents teas but never mine. The food took longer to come out than it should it was just 3 burgers and fries. They were the messiest and watery or greasy burgers. Half way through my bacon cheeseburger I couldnt eat it amymore because the bread was so saturated in the watery sauce and grease and the cheese sauce was too salty for me. After we got our food the waiter and the tranee were MIA. They never checked to see how we were doing, refill our drinks, or give us much needed napkins. I had to take napkins from another table. The service was so slow that my Dad was almost late for work. After this disaster of a meal I called the restaurant to tell them what happened and they were nice enough to send an e-giftcard as an apology.
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Lorri Duvall
So bad experience started at the door. Waited 10 minutes to be seated when it was not busy. We asked for a booth but were seated 1 foot away from stairs with a 10 person party being extremely loud and rude right behind us. It was way to cold in the restaurant. No silverware was given to us. We had to get up and get it ourselves. The table next to us didnt get silverware either and got up to get it themselves as well. we both were without drink refills for awhile. Thought a full order if boneless wings were more than 5. Wings werent the flavor I asked for and were not served with celery and I was not asked if I wanted dipping sauce. Wrong drink served to me. The waiter pulled plates right out from under my girlfriends hands while eating. Happy birthday to her. Huh? Needless to say we will not be back and will be calling during daytime to complain.
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Katie Wells
We waited 20 minutes to be seated and the restaurant was very slow. We never received plates, silverware or napkins the entire time we were there. We ordered two waters, two alcoholic beverages and our appetizers the first time our server came to our table. We waited a half an hour and received one alcoholic beverage. We then waited 15 minutes for the remaining drinks. Our apps came to our table cold. An hour and a half later, we had to flag our waitress down so we could order our entrees to go. She told us she was sorry and that everything was pushed back because too many people ordered pasta. She comped us a dessert to share. It makes us never want to go out to eat again. Horrible service from the host to the server and the cooks.
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Tracey M Young
The worst experience ever, service was horrible, Jacob cannot comprehend simple ordering instruction, manager on duty needs to take courses on how to please customers, especially one that are not from this area..simple instruction I order endless boneless wings, and Fridays fried shrimp table mate orders endless boneless wings and an order of mozzarella stcks..Jacob says her wings are mine and the half order of mozzarella sticks are hers, proceeds to argue with me that i got mine and he can only order 1 endless per table, where are my wings? They better not be on my bill. I hate stupidty or an idiot, pisses me off... forgot to say dont order from the bar...Wont be back..No one else should come either. UNSATISFIED
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Danielle Stover
Ive never had a waitress be so unaware of her guests!! It was the worst experience Ive ever had. Waitress never came back to check on us to see how our main course was and then after we got our dessert she never came to see how we liked it or to cash us out! So instead of waiting for her to slowly get back to us, I decided to leave cash instead only to see her standing at the hostess stand casually chit chatting with other servers! How rude and disrespectful. Train your staff better. Suffice to say I will never go back to this location.
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Mia White
OMG !! its 6:06 p.m. Sunday March 20th 2016.... Im sitting in hear as i type waiting for our bill. Service at this location SUCKS. At first i was suprised at how fast our pick 3 apps came out until i tasted it. Reheated apps ? Cold and hard .... UNACCEPTABLE ! Then it took an hour for them to get new potatoe skins because my friend is Muslim. So NO bacon ! We still havent received them.... no point and no tip ! Oh and should i start on the refil on water ? ? I guess they dont want to work because its Sunday.
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Hm W
The service was slow and terrible. The staff was strange, I saw a waiter eat a French fry off someones plate before they delivered it. I ordered an appetizer, while the rest of my party ordered entree and everyone got their food and I had nothing. I had to ask about my appetizer and then they still didnt bring all of my food. I had to watch the rest of my party eat, because I didnt want the food after such bad service. There was no compensation from manager.
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A Private User
I use to go here all the time until one time when they served us shrimp that wasnt cooked properly and there was some type of plastic in our drinking cup luckily, I saw it before my friend drank it - very gross! I havent been back since and not sure if I will ever go back to this location. Very unfortunate because I typically enjoy TGIFs and would go to another location again.
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Victoria Rozier
VERY BAD SERVICE....WAITER WAS GOOD BUT MANAGER WAS RUDE AND UNPROFESSIONAL..WOULD NEVER EVER COME BACK...FOOD WAS INCORRECT AND THINGS MISSING FROM MEALS...MANAGER ENCOURAGED TO CALL CORPORATE BECAUS E SHE ALREADY INFORMED THEM WE WERE CALLING.MANAGER ATTITUDE WAS VERY RUDE... WILL NEVER RETURN TO THAT FRIDAYS....
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Michael Dutsch
Poor service wait staff is slopaly dressed . In appropriate behavior such as butt spanking & foul language issues. Food is subpar half the meal was way under cooked. While the other half was over cooked (How ?). Floors are dirty , tables are sticky. All together bad. Will not return to this location !
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ItzWhoadi
The food was cold & the server was not friendly . We also had to get our own silverware at the bar. I contacted them via web and a manager called and invited us back . She said we would get an exclusive invitation via email that I never received. I will never patronage the TriCounty restaurant again.
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POWER
Great experience great workers some workers looked to be off the clock and still coming in to relax great atmosphere my waiter was leondre he was great he helped me with so much i was having a really bad day and he def helped me forget what it was i was thinking about keep up the work team
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Aarika Turner
Service was slow and not very tailored to the customer experience. Had to wait to over 10 min to get drinks. Food came later than expected and not very hot. I had the grilled salmon... which was overcooked. The best part of my meal was the steamed broccoli. Used to be better than this.
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Vincent Greene
This maybe like the fourth or fifth time this month coming here and each time is better than the last. (Cynthia was our waitress) I always enjoy myself when I am here mainly thanks to her. She is a wonderful waitress and I will tell my friends and family to ask for cynthia
