Address: | 400 Great Northern Blvd, North Olmsted, OH 44070, USA |
Phone: | +1 440-979-1979 |
Site: | therailburger.com |
Rating: | 4.2 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
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Rebecca Cyrus
Very disappointed!! Used to Enjoy the food & drinks however I went 2 times in the last week and probably wont be back!! Sat at the bar & could not get service last week. Watched the bartender ask others 3 different times who she had cashed out if they needed anything but would not come to us!! One customer left the bar & went to a table to get service. She (bartender) also was disrespectful & yelled at coworkers!! Very unprofessional!! Today sat at a table lol same bartender messed up our drinks, they were mixed incorrectly & tasted awful. Asked for new drinks & that took 20 min. She wasnt that busy & no excuse. The whole atmosphere has diminished to being unpleasant.
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Rhiannon Pasley
Stopped in for lunch and sat at the empty bar. The bartender was quick to give us menus; however, then proceeded to only speak to the beer rep who sat down immediately after us. She then bad mouthed Great Lakes as overrated, didnt ask if wed like to start with water, beer, cocktail, and was still only speaking to her industry colleague as she walked past us and left the bar entirely. We walked out without being served at this point. I was in the service industry for 11 years and understand the weekday lunch shift is one of the more difficult shifts to turn a quick dollar, which is why I was dumbfounded at being completely ignored as the only paying patrons seated there.
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Emily Smith
Was very good in the past but recently went here with friends, they keep saying our server would be right with us and it took at least 20 minutes just to order our drinks. Service overall was very slow, burgers were over cooked and the table next to us had burgers that were almost raw, we could see it and they had a large group and none of their food was good. We overheard their whole conversation with their server and I have to say I agree that ours was pretty bad as well. Not anything like past trips. Maybe it was an off night but they better get it together
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Big Joe
Took the family last night (11/19 Sat) we have been wanting to try this place out for a while. Cool concept nice/trendy looking place, the burger was good but the taste of food compared to the price was kinda off. None of the staff were very welcoming, not rude but just not friendly. Im willing to pay for exceptional food/atmosphere, but all in all I just think its overpriced for average food with not so friendly staff. I dont think we would come back.
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David Knapp
I have been travelling out to the Cleveland area for work a lot this year, and the The Rail has become one of my must eat at places. Everytime I eat here the burgers are amazing and they always have a great list of rotating local Ohio draft beers. I also always make a point to check out their burger and dessert of the month, they have always been to die for. On a closing note, if you have the option of getting their Chipotle mayo, do not say no.
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Derek Kraynak
This place is a little on the pricey side but well worth it. Sides are extra. I had the lamb burger and it was as close to perfect as I could imagine. Excellent beer selection featuring Ohio beers by region. I was highly impressed and would recommend to anyone. Only down side is the wait time can be a bit long but you wait for a reason, the reason being that this place is well worth it. Will definitely be going back!
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Nicole Williamson
Considering they only do one thing In terms of the food, I would expect it would be consistently good. I got a woefully overdone and very dry burger. Service wasnt the quickest and I was hungry so I opted to just eat the thing. Other than that, atmosphere was cool and it looked like they had a pretty big beer selection. A little pricy too, but they do source locally if you appreciate that kind of thing.
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Mara Lloyd
The last two times Ive gone were awesome! When seated at a booth, I felt at home and comfortable. The server was on her a-game the whole time. When seated at the bar I was floored by the real knowledge the bartender had and pleasantly surprised to find him hilarious as well! I am extremely happy to find a place that "goes local" so close to home. I will be making this a new favorite spot!
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Nicole Jacobson
Best burger restaurant Northern Ohio! I love that they source ingredients, alcohol, & beers locally. The wait can be long, and they dont take reservations...but its well worth it. I highly suggest this restaurant to friends and family as well as anyone visiting from out of town.
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Lakshami Mahajan
Excellent burgers, great sides, good happy hour (EVERY DAY) and I LOVE that they have the veggie burger option. Great local beer selection too. Service isnt always the best but if youre in a hurry sit at the bar closer to the kitchen and youll be in an out.
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Andrew Piascik
11:00am on a Saturday. Maybe four tables seated. "Your server will be right with you." No server for 20 minutes. We just left. I got sick of listening to the staff stand there and talk and another tables sever come twice to check on them.
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Steve Vavrek
The Rail is always great. Meat Hook Pilsner is a good beer and the food is always awesome. This new Brew Garden crap they have next door is a joke... Shut that down and expand The Rail as it would be a much better use of the space.
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Kelly Murray
We love their variety of burgers and the delicious truffle fries. I love that a medium-rare is actually a medium-rare! Everything is always very tasty. Awesome beer selection, and great happy hour specials!!
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Aldijana Covic
Absolutely delicious!!!! Definitely one of my favorite restaurants hands down. Food is always fresh and yummy. Always clean and the staff is of course always friendly and always helping you out love it!!
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Kara Wenger
FIRST TIME THERE ON SUNDAY WITH MY FRIEND FOOD WAS AMAZING SO WERE THE DRINKS LOVE THE ATMOSPHERE AND ILL BE BACK THERE WITH MY FIANCE ON FRIDAY SO HE CAN SEE HOW AWESOME IT WAS THERE! SEE YA SOON
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Jimmy G
Nice burger spot with locally sourced food. Large beer selection. Great variety of burgers. Several good appetizers as well. Can be a long wait for dinner. Staff is generally nice and prompt.
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heather nuske
Went here for lunch and what a great experience! The most attentive crew! Manager should be proud of the team working for him/her. Also, the food was bangin. Would definitely come back....
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Tamiko Roach
Excellent food and our bartender Justin was awesome...will be back..I Googled best burgers and this was the closest to Litchfield and we were not disappointed...well worth the drive
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Sarah Pietrovito
First time here, and will never come back. The burger had NO flavor. Its like they didnt even season it. Terrible. Disappointed. And the appetizer came out cold.
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Ken Dunn
One of the best burgers Ive ever seen both the meat and seasoning were nothing short from perfection the price is nothing as a shocker but yes it is Affordable
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Gina cusimano
I have to say we have been back at least 6 times since our initial visit and this place has the best burgers in north east Ohio! We wont go any place else.
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tiana steffen
They water down the dressings for salads and sides! Definitely been to better locations! Burgers were very small, didnt even fill the bun! Wont be back.
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Dawn Martynowski
The staff was nice but the food was cold when they brought it out, and the milkshake was so thin it was like drinking just milk.... wouldnt go back.