Address: | 3924 Medina Rd, Akron, OH 44333, USA |
Phone: | +1 330-666-5313 |
Site: | olivegarden.com |
Rating: | 4 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
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Share the Road
I have seen a whole lot better My family and i stopped by for my birthday dinner on July 25 The manager, the Hostess never smiled,greeted us or anything which we almost got up and left if it was not for are waiter/server that turned everything around for us from the smiling to making us feel welcome she was out of the world and if it was not for her we would of left. Come one people no one wants a bad experience even on his birthday I do have to say the food was good but seeing the hostess and manager not smiling and welcome people in a friendly matter makes me mad and may not return if they keep this up but if it not for are waiter we would of had a bad birthday dinner.
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Meredith Paparone
I appreciate this location most times I have been here, however the last couple times this year have been distinctly different. Important to note for future guests that they dont take reservations on holidays, but allowed my party to make one anyway. The hostesses had very little customer service skill in comparison with the other front of house employees during the past visits, and in comparison to what I normally experience from this location. I can appreciate that holidays and dinner are a busy time for food service but Olive Garden is held to a higher standard so unfortunately these experiences have lowered my opinion of this location.
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Stephen Smith
Always the same-in a good way. Expect good hot food with friendly and fast service. Always has something new and tasty on the menu if your in the mood for something different, or order one of the tried-and-true Italian favorites for some comfort food. Healthy options for those on a diet and meals for those with dietary restrictions. Carry-out service is awesome as well. Our familys favorite restaurant and one of the few chain restaurants I feel is worth the money anymore.
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Katie Suchan
The staff was accommodating of our group size and seating requirements. The server was exceptionally patient with part of our party who needed a lot of extra time to decide. And when it came to paying, again the server was outstandingly patient and helpful with the table side payment reader. The meals themselves were all outstanding. I honestly dont think Ive ever had a bad experience here.
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Kelly Hoover McKinney
I was just there on Sunday with my husband. Our server was terrible. She had an attitude, had someone else bring our food out and did not come back until it was time to bring the bill. We never once received a refill. To make matters worse we paid with a credit card but left a cash tip. The charge finally cleared on our credit card and the server added an additional $8 tip.
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A Private User
they have good customer care and everybody is so nice..so two thumbs up for that :O) however, food wasnt very good: salad was watery, and main dish tasted like it was cooked with some store bought pasta sauces..not even close to good Italian cooking(TV commercial says your chefs are trained in Italy)..and portion size is very good..you are ok but you can be amazing Olive Garden!
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Ayanna Augustine
Food was great the service was terrible.. Nate the bartender treated me terribly... I had to ask for a drink... He assumed I wanted salad instead of soup.. I had to ask for everything I needed... I would say he was a bad Bartender... But he was very attentive to his other Guest... I tipped him 20% out of pity... Im very generous and servers jump to wait on me .... His loss...
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Ian Kolarovsky
The Olive Garden is the same everywhere you go. Overpriced mediocre Italian food. The last time we went it seemed even more overpriced than I remember. I really wish their salad and breasticks werent so addictive. The wait staff we had when we went to this location was very courteous though. We had a large group and they were extremely accommodating.
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Cassi Ragsdale
I was scared to go here with the terrible reviews. We took my husbands family out while visiting. We had soup and salad and it was as good as any other Olive Garden. Our server was very friendly. My husbands family had full meals and enjoyed them. Maybe we were lucky, but I was very happy that we didnt have the same issues as other diners.
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Andy Kilgore
The food was good, we went for lunch.. the service was horrible. I never have felt so rushed to eat a meal. Then after paying the waitress saw someone she knew and left all the dirty dishes in front of our booth blocking our way out. I had to move a tray of dishes to get out of my seat all while she held a random baby.
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A Private User
I have to say that I have visited this location several times and have had a pleasent expierance each and every time. The food always hot and fresh, the staff always nice and helpful, and the overall feel good. This is a very busy resturant and it is not uncommon to have to wait, but it is usually well worth it.
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Dan Rohrer
This establishment has great food, lots of food, and good prices. This place is great. The only thing I can say about it is that the wait is long, but that is just because the food is that good and it is often very busy. Despite that, this is still a great place to dine at.
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Jim Huss
What more can I say? My wife finds it no way unusual about this request and wanted an Olive Garden cappuccino...to go. So we went and got an Olive Garden cappuccino to go. The staff graciously and kindly fulfilled the oddest carry-out order in the history of Olive Garden.
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DeJuan Brooks
We had a good waiter, he was attentive to our table. The food was good as you can expect from Olive Garden. My only problem was with the self pay system it split up my bill like it was charging me twice and had my whole table confused. Overall it was a good experience.
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Jessica Nicolard
Food was good and server was friendly. Too bad the hostess must have bathed in perfume. The smell of her perfume lingered for several minutes after she left our table. Our waitress mentioned it to the manager and he did not even stop by our table once to apologize.
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Cynthia Miller
Im responding to the lady who had a hair baked into her lasagna. DISGUSTING!!!! I would totally get nauseated for hours after such a thing. Can anyone say if this situation has improved? Im going there for the first time tomorrow. HELP!
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Tracie Holik
Service and lunch menu were great, but this place has not been updated or remodeled or even thoroughly cleaned in years! It smells stale and I think its the old carpet that makes it smell dirty too. Corporate needs to fix this place up!
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Rick Wittkopp
Ordered carry-out. Got the name wrong, couldnt find the order even when told what I ordered and when I called. After 20 mins they finally "found it". Didnt offer a discount. Nope Olive Garden is deaf to me.
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Ryan Webster
This is our go to date night. Olive garden is the only place I can get a steak cooked correctly, not even longhorn or outback have them beat. Also they have French fries available as a side now!!!
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Sandi C
Server was kind and knowledgeable, was willing to ask about ingredients for a dish he was unfamiliar with in order to help me make a good food choice. The place was clean and comfortable.
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Barb M
I am very disappointed you didnt have the drink that I wanted and you didnt have you took away the sauce that I absolutely love so yeah I was very disappointed yesterday when I was there