Address: | 9390 Dynasty Dr #101, Fort Myers, FL 33905, USA |
Phone: | +1 239-210-9464 |
Site: | buffalowildwings.com |
Rating: | 3.5 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–1AM 11AM–1AM 11AM–12AM |
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tiffany martinez
This is not a reflection of the waitstaff at this location however this is a review referencing the management. RYAN.... Buffalo wild wings in ft myers florida is whack as hell the managers have no idea what the hell is going on.... how the hell you waiting for over 2hrs got 1 party in front of you 3 parties leave but you still havent been seated. And the response from the hostess is those people area coming from the bar so if anyone is standing back at the bar when they leave they take the table. Ohhhh really so weve been here for over two hours and your telling me people who just walked in can go stand at the bar and sit down as soon as someone gets up wow maybe you should tell folks to just do that then... but nooooo you want to call your little manager over who looks like hes 21 at the most, overweight, and looking like this is his only job thinking hes going to check me really gtfoh just like I told him please live a couple of more years and get another job cause managing isnt your thing honey. Get another job Ryan cause managing isnt your thing... learn how yo be more professional and how to treat paying customer. I usually dont rant on social media but you earned this one !
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A Private User
As an individual who has undergone bariatric surgery, the service and way inidividuals are treated was not necessary and discrimination! If you want to be treated like a criminal and discriminated against for needing to eat smaller portions due to having undergone this medical procedure to improve your life, rest assured you will get it there!!! We have tried to make our lives more healthy and to be treated so badly like you have done something illegal by ordering smaller portions is just downright degrading!!! Even with documentation of having medical dietary needs of smaller portions this was not enough in this unfriendly and rude environment!!! Do NOT patronize this place if you want good customer service and a warm friendly smile in a place where you are spending your hard earned money and precious time. Even tipping a waiter 80% for trying to do their best to help out was not enough. The Manager is rude and uncaring. NOT a place I would recommend ANYONE to go to get great customer service and welcoming atmosphere!
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sean beverly
I ordered online so my girlfriend and I could eat during her lunch break. We stood at the front for awhile waiting for someone to come help us, and we were in a hurry considering she had to get back to work. We then just sat at the bar to eat. The bartender did not acknowledge us at all and didnt ask if we needed drinks or anything. Then I got our wings well done and "wet" (meaning extra sauce). The wings had barely any sauce on them and when we asked the bartender for some extra sauce he said it $0.60 and I told him that I had ordered them with extra sauce and they werent. He then said I would have to talk to the hostess because thats "not his problem". Fries were also old and disgusting. I love b dubs, but this location is horrible! Definitely avoid if you can and maybe try the other location in Pine Island...customer service means you earn your tip and get your lazy ass to the front and talk to the hostess and get us more sauce!
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Prophet Muhammad
This place is awesome. I get wings here all the time and havent had a bad meal. My favorite place to stop on the way back from the gun range off 158. I dont know who the Ruth Kavanagh lady is who left a one star review but hey, dumbass, you lost your glasses. YOU lost YOUR glasses. Thats no one elses fault but yourself retard. You feel stupid for losing your glasses and cant deal with it so you drop a one star review on a business to make yourself feel better from your own stupidity. Good going dipshit, you went straight past retard and right on to full potato. Why dont you hold yourself accountable before you try and tell someone else to do the same or do you feel your self entitlement puts you above that? Wake up from never never land little snowflake and come back to reality where hey, guess what? Youre not that important.
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Charlie Powell
I live in Gateway, right down the street from this location. I come here at least once a month because I love hot wings and BWWs sauces. But here recently they seem to have changed management because the sauces have changed, the beer seems to be different (which I didnt know beer from a tap could change) the quanity of wings seem to be at a bare minimum, the vegetables that come with the wings seem to have been soaked in water for WAY too long, the fries seemed to be cooked and under a heat lamp for at least an hour, and the water....... gross TAP water!!! I guess on their behalf, I did order a beer on tap, I guess my wife and son should join with water on TAP.. LOL!! I use to LOVE this place, I pray they get their stuff together because I would hate to have to go to the new location in Bonita Springs!
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Di Rosa
Me & my family we all love the buffalo wild wings, the food is great, we live more than 45 minutes away to this particular one, tonight as we came inside we were told it was going to be at least 10 minutes to seat and we saw four empy tables but they were filthy, the place was disgusting, but we still waited...the lady that walks the customers to the tables had to go and clean the tables herself. we took a place after 10 minutes and we were sitting for a long time, at least four emplyees passes by, none of them even acknoledge us much less speak to us, waited more and after fifteen minutes we left the table, walked away and nobody ever look at us. We will have to think twice before we go back to this place, i hope the manager does a better job in the future for their customers....we keep you going on
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Steve Wilkie
I probably had the same bartender Ethan had. I stopped in to have a beer and cool down after a bike ride in the area. A couple of guys besides me at the bar were nursing beers. She served me then wandered off to chat with her co-workers. She never came back to check and see how I was doing. I considered ordering another but I figured I could sit at home and drink Stella and watch TV for a lot less than the $8 they charged me. After about 5 minutes she did return and asked if I wanted another. I told her no but offered her a tip; I.e., that when shes got customers sitting alone at the bar, she might find it more remunerative to be chatting with the customers than her co-workers. She got real snotty and said she was"reading me" and figured out I didnt want to be bothered. How wrong she was!
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A Private User
we waited over 1 hour and 30 mins for a table there where plenty of open tables just not cleaned off yet! they where out of sweet tea due to them being new also they where out of fries and breaded mushrooms they didnt bother to tell us they where out of any of these things when we ordered them just failed to bring them. the food took antother hour and half to arrive to the table orders where missing things and all wrong the naked tenders where so over cooked burnt you couldnt bite in to them the waitress didnt seem to be concerned about the orders being wrong she came to the table very few times and was no where in sight when you needed something