Address: | 352 E Waterloo Rd, Akron, OH 44319, USA |
Phone: | +1 330-724-7900 |
Site: | micasa-akron.com |
Rating: | 4.4 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10:30PM 11AM–10:30PM 11AM–9PM |
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Xan Bertison
WARNING WARNING WARNING. Do not eat here! Someone who claims to be a manager (but doesnt know how to do anything!) was EXTREMELY RUDE to both me and my girlfriend. One lady who answers the phone is great, this other girl messes up our food every single time AND refuses to apologize. We wanted the nachos that come with beef and chicken, but with chorizo INSTEAD OF THE BEEF. Well the first time we pick it up its ALL chorizo, no chicken, no lettuce, no sour cream. We call and the girl claims to be a manager and is the rudest person Ive ever dealt with at a restaurant. We go back to pick up the complete order and the girl is VERY rude. Not only is she rude but its wrong again, its all beef and chicken - I dont know why one lady always gets it right and this girl cant comprehend anything. We call back again and she basically blames it on us. Pretty sure shes not a manager, since she wouldnt let me talk to anyone else. As long as the girl answering the phones at 6:00PM on 12/21/2015 is working we will not be back. Food was wrong, and burnt and the attitude on this girl was unbearable.
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Nathan Keith
The atmosphere is great. It has a unique decor that separates I from all of the other Authentic Mexican Restaurants in the Akron area. I particularly like the tall booths. The booths supply a bit of privacy while u dine. The food was good. My dish was a bit spicy. I like hot and spicy food. Ive requested spicy dishes at other places in the past but what Ive received was not this spicy. If u dont like it spicy it would probably be a good I to tell your server. The service was great. Fat a attentive, but not over assertive.
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Nick Smith
Food is good, better of the couple fast Mexican places here in Akron. That being said one of the older servers sneezed on the drink he was refilling and all over the drink station, paused a moment, then proceeded to bring the drink over to our table and set it down. He didnt replace the cup, didnt wipe down the drink station, nothing. None of us drank anymore after that we paid out bill and left. We now call the place sneezecasa.
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Michele Ruggiero
Food is decent and not too expensive. Me and my wife used to like this place. We decided to stop dining after experiencing a rude waiter but we would still order carry out. However last time we ordered they forgot to give us our queso and our chips were rancid, it was like the fryer oil hadnt been changed in a week. May I suggest Taquero el Paso just down the street on north main. Best Mexican food in ohio.
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Gary Baddorf
The hawaiian burrito was amazing. Sweet (pineapple), savory (steak and chicken inside), and spicy (chorizo), topped with queso. Everything else weve had there was good too. Lots of traditional options including mole. Prices comparable to other casual Mexican restaurants (or a little better).
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Olivia Grey
Pretty good Mexican place. The portions arent quite as big as some other Mexican restaurants, but their food is tastey. I really enjoyed the special fried burrito, the hot and spicy burrito, and their crunchy tacos from the ala carte menu. Worth a go.
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Suz Dorando
MiCasa is a delightful place to eat! The people are so friendly. The decor is beautiful and fitting. The food is scrumptious and large portions at a reasonable price. It is a hidden gem. One of my favorite places to eat- be happy!!!
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Nicole Sheaffer
Great service! Enjoyable staff! Great food! Clean! I ve had Authentic Tex Mex in Dallas and authentic Mexican food as well all over Texas - also in Cali and this place is up to par! I definitely recommend this hidden gem in Akron!
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A Private User
A hidden gem, dont miss it! Great value and delicious food. A wonderful experience and nice atmosphere overall. Friendly staff. Yummy Margaritas too! We dined on Thursday but we will go back on the weekend for the mariachi band.
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Brenna Ackerman
Amazing food and service! Went to a competitors for years. After todays visit I will never go anywhere else. The food was so flavorful unlike other places. Bottom line if you want Mexican check this place out.
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Brian
Very clean and the staff are very friendly. Service can slow when they are really slammed but the food is great and margaritas are STRONG so I dont mind! Hawaiian Burrito is amazing.
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Stephanie Kravitz
Staff is always friendly, and the restaurant has tons of character with colorful decor and seating. The food is authentic and excellent. This is my go-to place for Mexican cuisine.
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Richard Ciammaichella
slow service, even in bringing check. food was OK. Relleno was deconstructed I guess. A few small scraps of pepper in a cheesy hamburger sauce. Many better Mexican menus Akron.
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Krista Lauren
Love their quesadillas, the Hawaiian burrito and nachos are amazing, and their Cancun cheesesteak is delicious! Service is always friendly and fast... Ooh and those margaritas!
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Robert Gladson
Never left here hungry, always happy! Ive moved out of the area, but when Im in town, its always a pleasurable experience, and Mr happy always makes up a great margarita!
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Christopher McGuire
Fajita for two was delicious and fair price. Better salsa than you typically find (caution, lot of cilantro) . Staff was friendly. Decent atmosphere too. Well be back.
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Geoff Weaver
Great service, great food, clean and tidy, tastefully decorated. Chips were a little overcooked but good. Great salsa (lots of cilantro!), will definitely come back!
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Angel McIntosh
We ordered for the first time since moving to this area and was very very pleased. Especially enjoyed the fajita Cozumel and the shrimp and rice.
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Justin Withrow
Had a wonderful dinner. Great atmosphere, and great food!! Looked like it might be cheap when we pulled in, but we were pleasantly surprised! !
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Christy Harman
Wonderful atmosphere, very clean ,fun and inviting, great Staff and service. Just paid $7.50 for the absolute worst Margarita ever!!!
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David Cooper
Best place in south Akron for great food, atmosphere and friendly staff. In Firestone Park with easy access from 77 at Waterloo Rd
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Cheri Fiorilli
My FAVORITE place for great authentic mexican food! Nice place & service! Reasonably priced. Go there every chance I get
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Darsy Wilson
Loved the food the waitress was very polite. She was the best . Much better service here than at any other restaurant!
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Michael Pasko
It was our first time there. The food was excellent. And the prices were even better! We will be going back often.
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Myrrhlynn Marsh
Food was good, nice & hot! Service was a bit lacking for as little business there was. Would visit again...
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John Shambo
Great food, great service, friendly staff. My wife and I love this place and come about once a week!
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Joseph Luscre
First visit to micasa, staff was very friendly, menu is more extensive that typical Mexican.
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Michael Wilmoth
Great Mexican cuisine at a decent price! The service is amazing! Dine in or carry-out.
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A Private User
Nasty, oily, greasy food! They got my order completely wrong but the chicken was good.
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Ashley Gilliland
Always great food and friendly service! Never leave hungry and the prices are good.
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Jon Gould
Great little Mexican greasy spoon. Great service and the food was excellent too.
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Dan Jones
Great service & bright decor. Parking lot in disrepair. Standard Mexican menu.
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Julia McNeil
Food was great!! Nice portions. The cheese enchilada is the business!!!
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Albert Stoddard
Great food with awesome servers. Reasonably priced with fast service
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Tammy Johnson
Really great and affordable food. Highly recommend this restaurant.
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Yvonte Glover
Officially a regular here now. Best Mexican place Ive Ever been to!!
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Sarah Centa
My family loves this place. The food and service are always great
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David Ferris
Great food and Great people. One of my favorite places in town.
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Janice Shugert
Very Nice, great salsa, grac. and wonderful service. THANKS!