Address: | 1477 New Walkertown Rd, Winston-Salem, NC 27101, USA |
Phone: | +1 336-721-2999 |
Site: | newyorkerpizzapasta.com |
Rating: | 3.3 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 12–10PM |
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Charles Xavier
Horrible experience from this place. One reason I did not even get the food I order is because the lady on the phone was rude to me. What happened is my order came to 29.26. but when she charged me it 35.55. I have a notification set up with my bank. so when I make a purchases I get notify about it. When I call the lady back she said she did not charge me but in fact, she did. I made another purchase to make sure I was right to my satisfaction I was right. these people will attempt to cheat you and who knows who else they have cheated. Please, I beg you all that read this to please stay away from this place. College students please stay away from this. They are horrible may one day I will get my wish for this place to close down. Also to the lady that works here you should be a shame of yourself to attempt to cheat people out of their hard earn money especially me a young college student. beware of fake reviews. It is probably an attempt by the people that own this place to make their place look good.
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Douglas Gardner
I am surprised that this place has a 2.9 rating. I think thats complete and utter bull. I had a fantastic experience last night at this specific restaurant. I would have a bacon cheeseburger with fries, I had to try a slice of that pizza simply because I think thats what they are known for comma and because someone was eating a dessert that smells so sweet in the air I had to come back and try their cinnamon sticks. Everything was fresh, delicious, and made to order! I wish they had a New Yorker in Virginia exclamation point I love this place and I love the people in it. Even though it was my first time going and I am not a native to Winston-Salem, I just dont know why people would rate this place a 2.9. They are fantastic! Give them a try sooner than later! Do not let the other reviews fool you!
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Josh Jones-Varnadoe
This place is horrible! I ordered my food from here today and they charged me a $1.00 fee for using a debit card over the phone, and for soggy, nasty food. The fries were soggy and cold, and the chicken fingers I ordered were nasty, only 5 minutes away from my job; no reason the fries should have been cold or soggy. Also, the person answering the phone sounded very rude and no emotion. The driver also had an attitude. The manager would not work with me to give me a refund, which is why I am writing this review. Dont waste your money or time here. The chinese restaurant beside them is better than this place!
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Kimberly Mundy
I usually order from them and usually are pretty good but, today I ordered a 6 mild wings and an order of jumbo shrimp. The shrimp i got was not jumbo and look like i could get them from the frozen section in food-lion. I decided to eat the chicken and there was hair in my food. I called the place to tell them about my situation and the lady was no help she didnt care that there was hair in my food. She say ok ok ok and didnt try to resolve anything. The service is trouble and the food they provide is half decent but i will not be ordering from them again and neither will anyone else that i know.
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Janet Faulkner
I am from Charlotte and was visiting a friend. We are here last night with delivery. It came in a timely manner but my salad didnt come with dressing and my Philly sub was smashed. My bread was very damaged but it was delicious. Today I ordered and the lady was rather nice to me. So, I ordered and the lady said my total was $24.10 but my bank shows $28.92. I called back with this information and she blamed it on my bank. Wow my transactions come directly to my phone and are always accurate. Will not order with a card anymore from here because you dont play with people money.
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Ashley Hodges
If it would let me select zero stars I would, considering I never got my food and was hung up on twice. I waited for two hours after I placed my order before I called. They said they were calling their delivery guy and would call me right back with his ETA. She never called back, and when I called again 15-30 minutes later, she said they never got my order and promptly hung up on me. Im a very level headed person, and approached the situation with a tact that was clearly missing on the other end of the line. Dont waste your time dealing with their abhorrent customer service
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Jassmine Paul
I use to eat here all the time the service use to be friendly and professional went back today and I was very unhappy customer service is unprofessional the lady that took the order when I called in was rude, you cant walk in without people begging for money I will say the bald dilverey driver was very nice and apologize servalue times to make sure I was taken care of. It sucks because the food is great bit do to lack of professionalism I wont be spending my money here anymore
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Lonnell Primes
Came there today the owner is a very rude person and when you call with any problems they are even ruder and the crazy part is i eat there alot i promise they lost a very good costumer thats whats wrong with people they start owning things and forget how to treat people and i wasnt rude or anything
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Tyeshia Scott
By far the worst place ever. If you could rate this with 0 stars, I would. This place shouldve been closed down. My food for delivery never came. TERRIBLE customer service, rude employees! Please dont waste your time odering or even going to get food from here.
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Walter Calloway
Food is amazing I had a problem with the delivery but the manager and people at the store was very nice and professional about it and got it settled very well, I will most definitely be ordering more from here
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Mark Livingston
Ive been there three times to order the philly cheese steak&fries..40 minute wait each time. Great when it finally came so pissed I couldnt enjoy it. Enter at your own risk!
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wuen Juarez
They have the worst delivery ever They had mi waiting for an Hour, and the lady on the phone is rude hung up on me. Food is good but the service is horrible
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Camilla Pettigrew payne
The service was great I ordered online I got it in a timely manner ..it was hot and good . I will order again. The Delivery driver she was very nice.
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Fumi Floyd
Normally its alright but today 10-7-16 I ordered at 4:30 p.m. it going on 5:30 hopefully its fresh and hot if not imma have to get money back
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Angela Lopp
Had to wait for ever to get my food. Staff acts like you are an inconvenience to them! I HATE THIS PLACE, and the food is not that good!
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kiki Gainey
Waste of money !!!!! great food, bad customer service, and if they mess up no refund I wasted $25. You can take a risk if you like
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Crys Walk
Worst place ever. Female who takes orders flirst with every guy that came in. Took forever for food to be done. Worst ever
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Kenya Grooms
Food is great but customer is horrible , Need someone more professional answering the phone .. .
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kimkia boston
Worst customer service ever gave an attitude and got smart with me through the phone