Address: | 5682 S Transit Rd, Lockport, NY 14094, USA |
Phone: | +1 716-434-2879 |
Site: | kfc.com |
Rating: | 2.8 |
Working: | 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM |
BR
Brian Bonafede
This KFC is and has been terrible. I usually try it once a year to check to see if anything has changed but it never does. Whether its under-cooked food, rude staff, or a long wait, it never delivers. Last time I went not only was I shorted food (Did not realize until home as I went through the drive through) but the staff was very rude. When I pulled to the speaker to order, I was greeted by "Yeah, what can I getchew". I was then told that if I wanted extra crispy that I was going to have to wait "At least 10 minutes". This was 5PM on a Wednesday. I opted for regular, and still waited another 8 minutes for my food. The window person was on her phone when I pulled up, and was too busy laughing with the other staff to properly greet me. I am officially done with this location.
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Jeremy Klever
Staff is great. Food is as good as youd expect for fast food. People are on here reviewing this place like its a five star restaurant that cooked their steak wrong. Dont go to fast food restaurants if you want a perfect experience every time. Thats just common sense. I go here every couple weeks and never have any issues. (McDonalds is a different story)
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Tier 1 Administration
ALWAYS A COMPLETE DISAPPOINTMENT. ALWAYS OUT OF EVERYTHING AND STAFF STANDING AROUND DOING ABSOLUTELY NOTHING. WORST RESTAURANT IN LOCKPORT NY. MANAGERS ARENT ANY HELP EITHER. IF THE STAFF ACTUALLY WORKED MAYBE THEY WOULDNT BE OUT OF EVERYTHING BY 5PM!!! ITS A CHICKEN PLACE AND YOU HAVE NO CHICKEN AT DINNER HOUR. PATHETIC
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Lisa Miles
Consistently out of "something", or they forget to include something youve ordered. Chicken over-cooked, potatoes tasted like plastic. I love KFC, but this location just cant get it together... even in the new store! I wont be returning.
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Ryan C
I waited an hour for my good. They didnt have any extra crispy and my order was wrong??? Others were coming back to have there order corrected. Get it together guys...lots of bad reviews. Whats going on there??
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Pete Carmina
Service was fast and food was what youd expect from a KFC. Store was clean as were bathrooms. Menu can be confusing with too many options but cashier help straighten us out.
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Jim McNevin
Thought after moving on to Transit Rd. It would get better. 6:30 and they run out of chicken. Why take an order if you know you dont have the pieces to do so.
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A Private User
This kfc is a dump! They are always out of something and always forget to put something u ordered in your to go order! Its very run down!!
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Glenda Norton
Restaurant was very clean and orderly. Manager was attentive and friendly. Food was good and reasonably priced. Highly recommend.
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Katie Swanson
It is under new management. The employees have great attitudes. You dont have to wait as long as you use to
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calvin woods jr
Great service. Food fresh and cooked to perfection. Staff on point clean restaurant. The best KFC i had.
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Jake Hayes
The food was over cooked.But it was KFC at 10:00pm ..I was to blame.
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Vivekanandan Ramalingam
Greasy Fried Chicken.. Used to be my Favorite. Not any more.
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William Bucolo Jr
Dump. And the staff are mean. And always out of something.
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Alexander scott
Constantly out of food always waiting 15 minutes
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George Lund
It sucked, please keep making portions smaller
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Kevin Ryan
Like really because their finger licking good
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Anthony Timberlake
The attitude of the workers is terrible!
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Annie Vibar
I love eating there...
AM
Amy Schoelles
Love the chicken bowl .
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EDNA CRANE
Food and staff great
CE
Cela and icebreaker together forever
Cheap and fast
WA
Walter Cintron
Very good
VI
Vicky Waterbury
Good good
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Bienvenido Roman
Its ok