Sherwood Diner
| Address: | 311 Rockaway Turnpike, Lawrence, NY 11559, USA |
| Phone: | +1 516-371-4616 |
| Rating: | 4 |
| Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM |
Location
Photos 100
Reviews 6
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Angela Newsome
I wish I can write this review with no stars. I give the place a minus zero. Numerous times I visited this establishment and my experience has been getting more and more horrible. 1. Every time I go in there I sit in what I called the "black" or "minority" section. Two there is always an argument between the waiters and waitresses regarding who will service our table like tonight. The one Hispanic waiter that is there every night is predjudice he only want to service his kind or Caucasian. Yes I said it because it need to be said. 3. The waitress that I had tonight was horrible she took our order never made sure we got our drinks. Once she bought our food to the table after we had to wait until she finished her many conversations she dropped the food down and said is everything ok and walked away and never was to be seen again. She sat down to have a conversation with another patron in the reseturant the whole time we were looking for her because we did not get our drinks what was simple water I needed ketchup i had to ask all the other waiters that were passing through for ketchup. I had to literally get out my seat to ask another water for the drinks then had to get up again to ask the bus boy for straws. Oh and let me not forget him that just threw the complimentary food on the table like we were dogs. So now when this waitress decided to get off her ass and come to us she brings us the check and says thank you and throws the check on the table. Thats why I had it expressed to the lady at the cashier how I felt and the waitress we had had the nerve to say the service today had nothing to do with color because her children are black. Hmmm its funny that she said that when I didnt even go there yet so you know exactly where I was going with this conversation. So the lady at the cashier tells me well dont leave them a tip Im like thats not the point your customer service sucks my money is green like everyone else. Then she proceeds to tell me next time just ask to sit on the other side. Obviously they did not get the point so I had to let them know I will not visit this place again and this will not be the only place Im putting this I will make several other complaints and I will not let his rest because this has to stop.
ER
Erlyn Serrano
I had a really bad and nasty experience at this Diner. I have some family that came from another country and I took them to the diner so that we can have some dinner. we had a waiter that it looks like he needs to retire because he could not get the order right and kept forgetting the orders. then we order some fried calamari and after we finish eating I spotted a piece that had a dead roach inside the fry batter. I took the piece to the side and then I brought it over to the manager and bring it to her attention. in the meantime the old waiter forgot to put our order in the system and the food took forever and it was pasta that only takes 15 minutes to cook and it took more than 45 minutes. The old waiter put in the order, after we got the pasta everything was great, my wife got up to see some pastries and the waiter was asking my wife about what i found and he was complaining to her that we should have brought it to his attention instead of the manager. there was nothing done on the bill or there was no apology from anybody so I really dont recommend this place to anyone it looks like a retirement home from all the waiters being as old as they are and is definitely the last time that I will eat at this place
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sireste albert
My girlfriend and I were hungry so we decided to go here. We are not by any means a fussy couple and weve been to diners before so we didnt expect much. This place still managed to go way below our expectations. We were seated by a server, okay their staff is not the Olive Garden type. However basic appearance is expected to be good. This guys uniform was dirty and smelly. He had a bit of an attitude as well. My girlfriend is a hospitality major and I filmed a video for her dining room management class so I know that if a guest says they need more time the server should not be standing over the guest in their personal space! We decided to leave because we were both turned off from the smell alone and this guy was literally following me out the restaurant . If a guest says they werent pleased how about apologizing you werent able to satisfy them and leave it alone or better yet ask the guest how you can fix the issue. Never again .
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Derek Pretlow
Have been to the place a few times now and even though it is a dinner I love places that have consistent great food, which this place has. I wrote small notes on picture for this place to, but I just want to reiterate, what I said a little. For pancakes anyway they are one of the best up there with IHOP, and am not a big pancake person usually I eat pancakes once, twice a year, but so far I have eating PC three times this year and two of those times where at this place. Disclaimer: (I have only gotten chocolate chip pancakes). The only reason I dont give this places 5 Stars is because the staff is nice and attentive for a Time, towards the end of our visit the Waiters stop coming around and it takes some time to get their attention so you can get your bill. Only thing they need to work on!
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ej shortell
This diner has been here for a very long time, maybe 50 years. It is very modern and clean. The staff is very friendly. The food is good. There are breakfast specials, which are extremely reasonable. There is a large variety of specials. I feel a lot depends upon your wait person. The better the wait person, the better the meal. Most of the sandwiches are good. The fish is always fresh. I like the salmon the best. The grilled chicken is very good. The best deal at the diner is Monday and Tuesday dinner. Two people can eat for $26. That includes a choice of homemade soup, a salad, main entree, two sides, dessert, a soda, and a coffee or tea. That is a bargain for $13 a person. WOW. There is plenty of complimentary parking.
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Rodney Mercado
Would not recommend to none locals. The service wasnt really friendly. The food was okay, but not really worth its value. While I was seated right away - the place was mostly empty on a Sunday afternoon - it took over ten minutes to have someone come and take my order while a couple right next to had their order was taken first. The cup my friend was drinking out of was filthy, had to ask for another one and when I informed the waiter about the cup his demeanor was if that type of thing was normal. After reading some of the negative reviews I have to whole heartedly agree with them, this place is for locals - they get preferential treatment, not outsiders
