Broadway Diner
| Address: | 287 N Broadway, Hicksville, NY 11801, USA |
| Phone: | +1 516-681-3982 |
| Site: | broadwaydiner.net |
| Rating: | 3.5 |
| Working: | 7AM–1AM 7AM–1AM 7AM–1AM 7AM–1AM 7AM–3AM 7AM–3AM 7AM–1AM |
Location
Photos 100
Reviews 11
MA
Matt F
Ok, this is not something I do often but I needed to voice my disappointment with these pancakes I had the other night. They were the Smores, I saw them another time and was really looking forward to them. In fact, I ordered 5 instead of the typical 3 because I thought they sounded so good that I came with much anticipation and an appetite. They were just regular pancakes with raw marshmallows and raw chocolate chips around the edges and some dusted graham crackers with syrup drizzled on top, it really just looked like a pile of mess. I am not sure if this is how its intended to be served but if it is, its the wrong way. The right way would have been to put the chocolate chips and marshmallows in the batter before going on the griddle and it would of all melted together nicely. Try eating raw marshmallows or raw chocolate chips, I assure you this is nothing like a smore. As upset as I am, I am more upset at myself for not sending them back but honestly I waited a little long and was too hungry to wait for something else, it was Friday night and it was busy so I do understand but I still didnt want to wait nevertheless.I thought this was going to be great but a few bites in and I was very unhappy, a small change would of made these great but they were far from it. They also have a heavy set girl with tattoos behind both ears who has a very bad attitude, I was suprised they would hire someone who looked like this and behaved a little nasty but after what little thought they put into their food I guess Im not. -Matt
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Shanon Floretta
Think of the worst food and service combination that you can imagine, then multiply that by 1000 and it still doesnt amount to how terrible Broadway diner is. In a nutshell, the food tasted like it had expired at least a week prior to our arrival, management processed our order completely wrong AND charged us for a meal we did not receive. When we called to correct the problem we were abruptly hung up on. We were extremely hungry and wanted to eat the food despite the bad experience but mostly couldnt make it past the first few bites. The one that did eat more than a few bites regretted that decision for the remainder of the weekend. Have you ever heard of food poisoning? Because the Broadway Diner has perfected exactly how to sell it. DO NOT EAT HERE!! Your health and wallet will thank you.
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Stephenie Lazo
I used to go to this diner quite often, but I will NEVER go here again! My family and I came in on a busy Sunday. We definitely expected that of course being it was so busy we would wait for a while for our food thats only normal. Absolutely didnt expect though that the waiter would be so rude to us when we complained that none of our orders came out correctly, some things never came out at all! A young man that was apparently a manager came over and completely ignored me when I tried to explain we were missing food. Thank goodness for a young waitress, Angela! She was very helpful and fixed everything very quickly. Unfortunately, even though she was such a delight, we wont be dining there again.
JE
Jerry George
I would give this place 0 stars if possible. They used to be good once upon a time, but today this is just a waste of a good location. I used to go here in the past but things seems to have changed now. The food is never fresh and the customer service is so-so. I made the mistake of bringing some friends over during a visit to the neighborhood and ended up apologizing to everyone because of how bad the food turned out. None of us ate more than a few bites although we were very hungry. Please dont waste your time. There are better diners elsewhere and I would even drive 5 miles to hit another location, but not this one, not ever again.
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A Private User
Overall Great Diner!! Very busy place and the food and service are impressive. Ive been eating there since the new owner took over and revamped the place a few years ago. FYI to previous poster if you dont know where to pay in a diner you must have no diner experience.In every diner you pay at the front. And he called you Buddy? Really precious what did you want him to call you? massa? uh yes massa? seriously..stay home and cook. Only reason Im missing a star in my rating is because the wont take reservations on the weekends but it is a diner right? I love that place regardless. Try it.
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Kollin Henderson
Welcome to the state of the art Retro 80s diner with horrible service, overpriced food and no parking because its patrons take up 2 spots with their unnecessary,uneconomical , and unreliable pick up trucks. I get better service on a sprint phone on a train car under grand central station. The managers walked around asking people if they were okay while me and my girlfriend sat there hungry with no food and waitress nowhere to be found. So if you like bowling alley French fries,Clorox in your water and a shortage of napkins this the place for you.
JE
Jennifer Rouhani
We eat at this location very rarely as the food is mediocre. My mom and I ate there recently, as a last minute bite late night and its confirmed from what I read in the reviews!!! We are both just getting over from FOOD POISIONING!!!! All night, no sleep, terrible symptoms!!! We both had the tuna fish and coleslaw and are both sick!!! I called them today and they said the evening manager would call us back and NOTHING !! THEY DONT CARE, I WILL BE CALLING THEM BACK AGAIN. WARNING, DO NOT EAT HERE!!!!
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A Private User
Good tasting food but it always gives me and some of my friends indigestion. I do not go to this diner anymore since they treated our group party very rudely one day. I use to come here with my church friends, we would always come in a big group. They were always sightly rude to use, but I understood cuz we were in a big noisy group. But one day, one friend got up to quickly and dropped a chair, the waiter yelled at us to be quiet or leave, and so we never came back.
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Robert Giannini
Sue S was our server. Sue was slow and lack basic customer service. Never checked up and is too busy to stop to check on her tables. We are Diner regulars. This place is the worst on the Island from our visit. Terrible breakfast service. Food quality is not there. Would have not left a bad review, but no one seems to care about customer service, and hopefully from this point on asks at the register when paying to correct poor experiences.
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Jay PK
I ordered tuna melt, not mountain of tuna with yellow cheddar cheese! Service is also bad! attitude plus they dont even tell you where we pay. Was sitting at table with card on bill for 10 min. I had to ask and they said on your way out buddy wtf? Im not ur buddy. Show some respects to customer!
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Richard Glassman
Our go to diner in the area. Always good service and nice Karma. Busboys always filling water glasses and George, the host, comes by and asks how food and service is. My fav dish is the Blue Cheese Burger which I order rare and it comes RARE! Always a good meal to be had.
