Address: | 32435 Gratiot Ave, Roseville, MI 48066, USA |
Phone: | +1 586-294-3430 |
Site: | bk.com |
Rating: | 3 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
SM
Smilenwave Mays
Jessicas (host on receipt) customer service was so mean and nasty. Ive never experienced more rude behavior froma Burger King team member. I never leave home for a late night snack so I was excited to be out late for food, but she completely ruined the experience. She rushed me and cut me off twice while ordering. When I got to the window there was no greeting, she snatched my card, as I was about to tell her I wasnt finished with my order, she closed the window in my face. When I asked her if its okay that I order another thing she shoved my card in my hand, rolled her eyes, and closed the window in my face again. Terribly poor behavior....when I got home and called to speak with her manager....her behavior was poor as well....couldve been the same person for all I know. It doesnt matter though, burger King is a dying empire anyway.
RY
Ryan Gaddy
Service is hit or miss. Sometimes fast sometimes slow. The whopper is flame broiled and usually my choice over other chain burger restaurants. They offer a veggie burger too which is really good. It has texture, not a crunch or chewy bite of a beef burger but it definitely has a mouth feel that is reminiscent of a burger. Theres other sandwiches that are different from the norm such as extra looking cheeseburger and the jr whopper. Fries are not as good as other places and i dont like the drink selection. Sweet tea is not sweet at all. The score reflects the service and half of the time my order is messed up or missing an item.
DA
Danyel Cuff
Horrible service the women in the deive through got an attitude with me because two people were trying to take my order at once and they were just confusing them selves then they were out of frozen drinks as usual and now I have stale old fries and a messy burger
LE
Lee Willard
Terrible service. After waiting 20 minutes for my food that was sitting there getting cold, asked for my money back, manager gave attitude and gave me no apology for the service. Oh and that doesnt include the 7 cooks in back talking instead of cooking.
NI
Nickalus Kaddo
Vanessa the clerk was extremely rude. Eye rolls an telling me to hurry up after I approached the counter. Still managed to mess up my order. Also she erredserved fries after cashing me out with no gloves on. Absolutely disgusting.
LE
Levi Willis
Not good at all. After waiting ten mins to order my double cheeseburger,w/o pickles, I waited another 10 mins to receive an old double cheeseburger with pickles. This shows lack of leadership..
AN
Andrew Mancino
This BK has a pretty quick drive through. Food is obviously mediocre at best. But hey, if you are a fan of yummy greasy whopper drippings, (which i am), this is a good pit stop!
MI
Michelle Valentin
Best fast food experience ever thanks to our server MS. Rita. Many thanks to you for going above and beyond and being passionate about your job regardless what it is.
JE
Jeremy Guy
If you see the manager named sandy dont be nice to her because she assaulted my family she works every night at 11:30 pm I hope she gets fired
ST
Stephanie Waider
Me an my kids got food posining an i tried to contact the manger an got hung up on an then called back an they took the phone off the hook.
NA
Nacho Man Randy Sandwich
I really like Burger King and really believe that it is much better than McDonalds. This one is clean and in a nice location.
DA
Dan Tylenda
Whoppers arent as good as when they were flame broiled, but the one i had today was the best ive had in a long time.
AR
arissa semos
Good food! I road my bike up to this place. I live a few miles away but thats not stopping me! Keep up the good food
TI
Tiffany Lee
Its fast service but their fries they dont put any salt... they always forget straws and sometimes ketchup
PE
Pete McLearen
They screwed up my order and then argued with me, even though I had my receipt to prove I was right.
JO
john mercer
Fast service and their bathroom has hot water and an air hand dryer that actually works, good job
M
M B
What is it with never getting your order right after midnight.. not even close.
TH
TheTboy103
Was treated bad by employees and and given so much attitude by the gay manager
RO
Robert Howard
Would not take my order 15mins before they closed an then called me a fatass
CO
cody knapchuck
Terrible service on the weekends they always short me food threw drive threw
AN
Anthony Larkins
Good experience..cleanest BK Ive been in..most of them r usually dirty.
DA
Daryl Burgher
Nice work staff, good hot food, clean restroom. Will visit again.
RI
Richard Lemke
Always clean and friendly staff at Masonic and Gratiot location
TH
The YouTube Critic
Screwed Up Our Order! Never COMING BACK!!!!!!!!!!!!!!!!!!!
BR
Brotha G
Real grilled burgers and good customer service.
TI
Timothy Essenmacher
Love the breakfasts, always good service
ST
Steve stockman
They gave me wrong order. Lol.they suck
A
A Private User
Fast and had my order just right
DU
dupagi
Gross. Cold food. Dirty place.
TI
Tim Robinson
Its awful absolutely awful
AM
Amber Broadwater
Need the rodeo Burger back
CH
Cherie Kilburn
Got mu order messed up
TH
Thomas Moseley
Fast food enough said
MA
Mary Weekly
Fast service quite.
EM
Emberly Parker
They are very rude
KE
Keith Macke
Just fast food.
DO
DonNika Slaughter
Good fast food
GE
George Ennis
Wrong number
MY
Myles Starks
Its good
CH
Chris Burrell
Great!