Address: | 221 W Liberty St, Ann Arbor, MI 48104, USA |
Phone: | +1 734-994-9858 |
Site: | pizzapinoeatery.com |
Rating: | 2.8 |
Working: | 10:30AM–1AM 10:30AM–1AM 10:30AM–1AM 10:30AM–1AM 10:30AM–4AM 10:30AM–4AM 10:30AM–1AM |
WE
Wednesday Lee Friday
These guys do use fresh ingredients and make some pretty good food. However, the odds of getting exactly what you ordered are astronomically slim. So if youre the sort of person who is bummed when they get well-done instead of med-rare, or a turkey sub in place of a veggie, youll find disappointment here. The last straw for us was when 3 times in a row--they gave us "Chipati" sauce rather than the "Chipotle" sauce we ordered. This burned us since the restaurant had time to go back into our order to charge us extra for the sauce, but couldnt take the time to give us the right one (or even to come up with a way to label these two products so they are clear to the staff). Spending $40 on a meal for two is a lot for us, so to do that and be disappointed with the results is a dealbreaker. Also, they never refunded us for the stupid sauces even after I called. Really?
A
A Private User
HORRIBLE service. I ordered a Chicago style slice and it came very burned. I tried to keep eating since I hate to make a fuss, but it was too awful. The woman up front was very nice and agreed it was burnt, but when she pulled her manager (or maybe owner) up to help me, he was surprisingly rude about it. He gave me another piece, but it turned out to be meat instead of veggie. When I very nicely explained the mix up, he got even more rude and defensive. He told me all the veggie was the same way and I was wrong, it wasnt burned - just "dark." I ended up giving my husband the meat slice and going home hungry because he wouldnt make it right. With three kids, we eat pizza regularly, but this place is definitely off our list!
KA
Kathy Lewis
We have been receiving delivery service here at the office for a few years. We order pretty much the same thing each time. However in today’s order the spinach salad was visibly different – drastically smaller. I called to question, asking if they changed portions or were we delivered the small vs. the large. Adamant that the portion did not change and he made no error in prep. Normally, two of us split the salad. For $7.99, plus delivery, plus tip - TOTAL rip off. Horrible customer service - no attempt to resolve. We will not be ordering from them again.
A
A Private User
My husband and I were walking around in the down town area of Ann Arbor we just happen to walk by this very cool looking mom and pop pizza shop called Pizza Pinos.You know the place is great when the owners are serving you. We took there suggestion and had the stuffed calzones, wow what a feast, light crunchy, and delishhhhhhhh. we added the sweet cinnamon pastry for dessert and well it just made a great day in Ann Arbor even better. Its off the beaten path and it will be our special place for a great meal when werre in town.
A
A Private User
I called to order a pizza and was told it would be delivered in 45 mins. I called back a HOUR and a HALF later to be told the pizza will be arriving at my house in 5 min. I called back a HALF hour later to be told that my pizza was given away. Then when I asked when I would get my pizza the woman told me I dont know. WOW! I called the manager / owner Dave Corey two days later and in his defensive tone he told me he could give me a $5 credit. BOOOOOOOOOOOOOOOOOO!
CA
Carlie Konopaska
Love food but the restaurant itself was disgusting!!!!!! Horrible looks like floors havent been touched in years bathroom was hideous they should be ashamed of themselves every table had food on it highchairs and booster seats look 40 years old so dirty outside of garbage cans disgusting walls light switches everything is covered in dirt n grime they need to shut down for a day or 2 and do some serious deep cleaning wont come back until they do
A
A Private User
The pizza here is amazing. I travel for business all over the country and enjoy NYC style pizza. The Pizza at Pizza Pino is AS good if not BETTER than the Pizza you find at the best places in NYC!!! I recommend all the pizza but my favorite is the buffalo chicken pizza and the salad with grilled chicken, goat cheese, red peppers, sun dried tomatos and cucumbers.........AMAZING! A MUST TRY!
A
A Private User
Awful. Ordered pizza at 8pm, called at 9:15- was first told that order (ordered online) was not received until 8:40- I had the confirmation email from 8:01, and when I said so, they said, "oops, we forgot to check our fax!" - for 45 minutes? Terrible. Will never order from here again. When pizza did arrive, it clearly had been sitting out for a while (barely warm). Steer clear.
A
A Private User
Never managed to receive a delivery as we asked, including non-custom menu orders. Pizza comes burned, staff answering the phone will promise things will be delivered to you and they wont, they hang up on you when you call back. Over priced. Never wasting our time or money on their crap service again.
IM
ImMichiganWolverine
Was absolutely terrible. Got delivery, didnt receive some of the food I ordered so he just cashed in my money without giving me what I paid for. ON top of it, food quality was terrible and I was sick because of whatever that owner fed me and I had to miss work the next day because of my stomach ache.
LU
Lucas Holt
The menu is almost too diverse. At different points theyve offered pizza, pasta, mexican, home made soups, salads, mac and cheese, etc. Theyre not very good at any one thing, but have many OK options. The lunch time pizza by the slice deals are decent. The owner was friendly.
CO
Courtney Zuzelski
The guy with the glasses and bad teeth who works the front counter on the weekends is very rude and disrespectful. The pizza is low quality and has no flavor. Worst pizza place in town, which is why most people only go here when they are drunk at 2am...
J
J Hayes
Your motto is "Fresh Magic" its fresh alright. Raw in the center, slimy raw bacon, French fries. Theyre supposed to be fried not microwaved. Save your money and go to McDonalds or Burger King.
MA
Mary Livesay
I love the fresh salads at Pizza Pino. Very affordable. They have great spring green mixes and awesome toppings like goat cheese, roasted red peppers, cherry tomatoes and bacon crumbles. Yum!
QU
Queen Heavenly
My first and last time I order from this. The lady on the phone was horrible very rude. She said going be 45 minutes wait I didnt get my food until 1 hour later. My food was badly cooked.
ER
Erik Birchman
Very little to offer for vegans. Remember to order pizza with marinara sauce instead of the standard sauce, as the standard pizza sauce has cheese in it.
FA
FARE RIDE
I always get the pizza by the slice and its at the top of the list in town if not the best for that. Their cheese and sauce flavor is so delicious. .
PA
Paul Turner
Nasty pizza. 6pm asked the guy how long the pizza was sitting on the counter he said about two hours Hungry and Was in a hurry .
MA
Madison McKenzie
We waited 30 minutes for them to microwave some cheese on chips and call them "nachos" and charge $5.99 for them. Ranch is bitter.
DY
Dylan
Pizza by the slice looked meh, tasted real meh. Garlic knots were killer though, menu was huge and staff was friendly as could be.