Chipotle Mexican Grill
| Address: | 7091 Security Blvd, Windsor Mill, MD 21244, USA |
| Phone: | +1 443-200-6190 |
| Site: | chipotle.com |
| Rating: | 3.4 |
| Working: | 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM |
Location
Photos 80
Reviews 22
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Chris Rockafella
This Chipotle sucks! I have had good experiences at other locations, but every time I get food from this location, it’s lousy. The Several times that I have visited, the chicken has been burned so all I tasted was burnt chicken. In addition the severing sizes are one of the smallest sizes Ive seen of any Chipotle. Im in the process of eating a lousy bowl now and there is barely any rice, chicken, and vegetables. There is literally only enough rice to lightly cover the bottom of the bowl. My family continues to visit this place from time to time, but I never will endorse this location.
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M Richardson
RUDE staff. In the usual chaos of ordering food I was trying to point to what I wanted and the server was distracted so I pointed again, only to be verbally accosted from behind by a huge, angry female security guard. "You cant DO THAT," she yelled. "She TOLD you NOT to put your HAND OVER THE COUNTER!" I hadnt heard the sever, and she hadnt heard me in the hubbub, but the security guard spoke to me in such a hostile and demeaning tone that I left the store on the spot. What a terrible experience.
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Anwar Basha
Worst branch ever with the one in Arundel Mills area. Both get congested and very slow service. I have been counting how long time it takes me to order and I waited for 28 exactly. Just two girls working in the service area looking around and do slow work, whereas in other branches there usually four workers. The reason why they work very slow cuz they receive a lot of online orders. I would suggest adding a worker to handle this. I have seen many people leaving cuz of the long wait time!
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Ivan Brown
Idiotic, unclean, stingy staff! Anyone giving this place a good rating is lying. The embarrassing workers rush you through the line and dont listen. You basically have to tell them how to do their own job. They also give you a small portion of food that is in no way close to the true value... once again you have to tell these idiots to put on more. Worst of all THERE WAS A HAIR IN MY BURRITO. SAVE YOUR MONEY, GAS AND TIME AND DONT GO TO THIS LOCATION.
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Mara LUV
I cant believe someone complained about a "fake secuirty guard sweeping the floor"......smh at least they try to keep it clean. smh some people. Anyway this location is ok. Ive never had a problem here except they act stingy with the portions but thats at every location. I always have my boyfriend order for me. The girls will give him more then they would if i order. LOL The place is kind of tight so it usually seems more crowded then it really is.
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Kareem Miller
The food here is pretty good although it stay crowded almost any day of the week the service fast, its appears to be clean and the servers are polite. I eat there all the time because I live off of Fairbrook Rd. I recommend eating here if your ordering take out because there is not much space to enjoy your food because of the high traffic volume and small dining area. Please make your dining area larger!
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Dawn Marie Hooser
The only positive was friendly staff. This is the dirtiest Chipotle Ive ever been to. Water does not work in restroom, hand sanitizer empty and they pulled huge bins of rotten food and trash through restaurant outside. I believe that should be unsanitary and there should be a door in rear of kitchen. I dont think that passes a health department inspection.
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Mike Dial
This particular Chipotle is my 5-year-old grandsons favorite restaurant, maybe because they dont mind making a custom burrito bowl for a fussy eater. They even charged me less for his bowl, because he likes only a few ingredients. My chicken burrito was excellent, so I will definitely be going back here the next time I babysit my grandson.
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Prentiss Ginn
Worst Chipotle Ive ever been to! Skimp on ALL of your toppings! Ive never been one to ask for more until I pay for chips and salsa and get a salsa container that is not even a quarter full! Then they look at you with attitude when you ask for them to fill it up. Im paying for it arent I! Awful quality and service here.
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Cheyanne W
Was excited to have one in the area when they first opened. Been going downhill since. Recently I tried to give them another chance, but found HAIR in both me and my sons bowl. We are eating our bowls and pulling HAIR out our mouths. They recieved a 1 because the manager did offer a refund and to make bowls over.
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cee Miss
Poor customer service, uncooked rice. Smh. This was me and my daughters go to spot. I dont know what has happened in the last month or so with the employees/management, but we wont be back. Id drive several miles to qdoba before I go here. Dont waste you money, appetite, or good mood here.
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bishnuprasad adhikari
If you believe in God and you are the follower of Hinduism do not try to go to Chipotle. Chipotle serve Steak, beef and chicken in a same pan. I saw from my naked eyes. Now I should not go to Chipotle anymore because I never eat beef and steak. Management is worst. F.
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Brittany Kompare
Very upset when I found two medium size chicken bones in my burrito bowl today. Wait time to be served is roughly 10-15 minutes. Customer service lacks at this location as well. Managment was great when it came to my needs of filing an incident report.
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Teddy Pitabear
Chipotle has always been good to me, but the food hasnt been tasting the same to me lately. It could be just this location or it could be how they changed their ways of handling their food. Overall, still good, but it hasnt been the same for me.
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Eddie Heil
Horrible customer service, very rude staff with exception of the cashier. Another customer in line confronted one of the employees about there attitude and just rolled theyre eyes. This is the only chipotle Ive been to with really bad service.
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Taqwa Shakir
This is the closest Chipotle to me and every time I come its always something. Either they ran out of chicken completely and take 15 minutes to cook more or its just dirty and disgusting in there. Customer service sucks so bad.
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Garrett Myler
The store was busy but it was clear the staff was doing everything they could do move the line quickly. The portion size was possibly the most generous. Plus, the security guard was impressively attentive and helpful.
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Abdul.m Mohammed
This place was a bad chipotle from the day it opened up. No joke. Fire everyone, throw bleach on all surfaces, and restart. Ghetto staff, flies amidst, long line, stale food. I am going to pray for this place.
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Lisa Yarmis
Music very loud. Did not have Carnitas. No lemon wedges. Very stingy with the ingredients even after asking for extra. People behind counter nice. Found cheese rind in burrito . Not up to chain standards!
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More Jessica
Managers and coworkers are very rude and disrespectful. Only thing good about that shop is food. But who wants to buy food from rude nasty people. That store should just shut down honestly.
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vulp cod3z
Poor. Nice staff, but poor service. Veggie bowl w/ no veggies, carnitas burrito as bowl instead. No chips. Ordered food 30 minutes prior to arriving, waited extra 20. Note: evening staff.
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Fatima Bah
This has to be the WORST chipotle in history. The staff is so rude, the chicken is always brunt. I wish they will train the staff and the manager so they will run this restaurant properly.
